I did not enjoy that there were roaches in my bedroom both on the floor and in the bathroom. The water was really cold and I was sick during my stay so taking a shower was hard. The food at the restaurant was good, however, it took a long time to be served. The second bedroom also had an AC malfunction in the middle of the night and my family that was in that bedroom was unable to sleep.

I enjoyed location and overall vibe of the place. My family enjoyed the pool and thought the food was good. The rooms were comfy enough and the AC was important with the heat.

Stayed in March 2024

Lots of cleaning of the pool furniture during our two day stay, which was really loud! The pillows were a little lumpy.

The pool is great, and the view of the river from the terrace outside our room is lovely. The room is quite comfortable, the shower works well. Wi-Fi was good. Our kids loved the boat playground.

Stayed in February 2024

You have to walk a long path with water puddles to reach the rooms from the road inside the property.

The owner of the hotel is available to help guests. She is super helpful.

Stayed in August 2023

You could understand almost every word from your room neighbours. When I came home in the evening, there were no lights on in the whole complex and I had trouble finding the building with my room.

Close to the town

Stayed in February 2023

no Tv signal, property need cosmetic works.

location

Stayed in April 2022

Piscina

Vista

Stayed in April 2022

The beds are uncomfortable. The walls around the bed in our room had drips of bodily fluid upper and lower ..needs to be checked and cleaned

Location and food was excellent

Stayed in January 2022

Rooms were worn beds had seen better days lumpy mattress. Very thin walls could hear all things in the surrrooms all night

Location on the water was excellent. Staff helpful and restaurant great Would stay again if in a room

Stayed in December 2021

My room had a bad view.

Access was easy

Stayed in June 2021

I purposely stayed here because they advertised fishing trips, well they don’t do them anymore. Restaurant was expensive (food was pretty decent but not worth the price imo)

AC worked well. Room was close to the water and pool area.

Stayed in June 2021

It was a beautiful location and the staff were very good

Stayed in March 2024

We had a two bed room, and there was barely walking room around the beds. Hard to find space to put your luggage, no closet but 4 pegs on the wall- we made it work. The hotel is right by the big bridge over the river, so the air brakes of the big trucks going by was noisy, but with ear plugs it was fine. Worth it to stay at the amazing location!

Situated right on the water, this hotel offered a beautiful restaurant, hammocks to relax in, and the breeze off the water was wonderful. The room was very clean, the shower had good hot water and pressure.

Stayed in January 2024

We booked this hotel as we were driving to our destination. I called and asked if they would let us check in at midnight and they were happy to have us. When we arrived, they greeted us, showed us to our room, and said we could deal with the paperwork in the morning. When we woke up in the morning, I was astounded by their beautiful location, tranquility around the river, and excellent restaurant. The paperwork was fast and we had a delicious meal before continuing on our journey.I wish we had more time to enjoy their pool and riverfront views.

Stayed in January 2024

I did NOT like that the price offered was not matching the final payment i had to pay for the room, this can be called a scam and bad publicity, when i asked for the price match the front desk person told me "we are even charging less than we should" but you can charge whatever amount you want, but be transparent to don't have misleading charges. as a tourist for me this is severe, because there might be people with strict budget and plans coming from other countries and that is not the way to treat a guest.

I liked that checkin was fast, hotel location was nice and clean, pool was empty. as is a marine there is no hotel people working there only the marine staff is in charge so expect no much hospitality

Stayed in January 2024

It is too expensive fot the facilites they offer, specially the rooms, too poor.

I do not like because it was dirty and stinky. Smell like cat's pee.

Stayed in July 2023

Didn't respond to booking.com app messages pre arrival re getting to accommodation from bus stop. '24-hr front desk' advertised but no answer to phone calls at night, and no one on front desk when we eventually arrived. We were left stranded on the wrong side of an open bridge in a thunderstorm, property did not respond to requests for shuttle (as advertised). Eventually we made it to a locked gate, which was unlocked after much repeated buzzing and knocking at the door. Night security checked us in ok, but room was a far cry from the 5* advertised. Room was old, tired, uncomfortable, and small, without being cosy or charming. Shower was especially disappointing but functional. WiFi code not given and didn't reach our room anyway. Of the several hundred booking.com places I've stayed, this is in the bottom 1%. If arriving by Fuerte Del Norte bus, stay on the west side of Rio Dulce and avoid this place if possible. Not worth the money.

Organised collectivo lancha to pick us up from the hotel for Livingston.

Stayed in July 2023

there was no staff available

Nothing

Stayed in June 2023

Great location overlooking the river. Hammocks were a great addition. Beautiful water breeze.

Stayed in March 2023

Godly expensive for just a little bitty tight room. Don’t show up late in the evening as no one is available to let you in

Stayed in December 2022

Doesn't worth it. Way too much expensive. Bad location, room questionable,

We arrived late and the guard was helpful. Room has AC

Stayed in September 2022

no complaints

view

Stayed in September 2022

very uncomfortable rooms, towels were scratchy beds were uncomfortable extremely loud helicopter kept landing every few minutes hear all the noise from the trucks passing on the bridge horrible sleep..

Beautiful restaurant and pool

Stayed in April 2022

There was no option for a single bed as opposed to twin beds. However, the beds were very comfortable .

Near the water , clean and essentials at hand .

Stayed in March 2022

The manager told us that apartment for 8 people cost 800Q and we were 5. We invite some friends to dinner and then the manager said that we need to pay 1600Q . They are layer and not host man.

Stayed in August 2021

Dark, small, dingy rooms. WiFi does not work in the rooms. Security guard was rude when we were leaving.

Riverfront. Nice view from the restaurant.

Stayed in July 2021