Novena Calle Poniente y Quinta Avenida Sur, 03001 Antigua Guatemala, Guatemala
#29 of 151 hotels in Antigua Guatemala
Guests' ChoiceBased on 447 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
9.3
Value for money
8.9
Free WiFi
8.8
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End of dialog contentReviewed: 21 May 2024
Mojica
El SalvadorMissed the AC
Accessibility, fresh and clean, awesome gardens.
Stayed in May 2024
Reviewed: 21 May 2024
Tenzin
United StatesThe staff were amazing, knowledgeable, great English, accommodating and helpful
Stayed in May 2024
Reviewed: 19 May 2024
Zuly
CanadaNothing
Everything
Stayed in May 2024
Reviewed: 14 May 2024
Iwashere85
GuatemalaNo air conditioning during a strong and unusual heat wave is not what we expected, but under normal circumstances there is really no need for it. There is a ceiling fan that helped a lot. We needed to open the windows and they were stuck by the heat.
Nice hotel, good location, beautiful and unexpectedly big garden. We used this hotel to be in the area as we needed to wake up early to get to a near location. We are local and know some hotels in Antigua already. This was a very nice stay.
Stayed in May 2024
Reviewed: 14 May 2024
Sandoval
United StatesI thought everything was great. The rooms were clean, the staff was friendly and helpful and the breakfast was great. I can't think of anything that could be better. It was perfect.
We loved the beautiful property; it was so peaceful and relaxing. Great location centrally located to everything and great to watch the processions. Staff was super friendly; With security I felt very safe.
Stayed in March 2024
Reviewed: 14 May 2024
Laura
ColombiaGreat facilities. Gorgeous place.
Stayed in May 2024
Reviewed: 13 May 2024
Ramón
GuatemalaI think they will need air conditioning
The beautiful Garden and the Spaces in the rooms
Stayed in May 2024
Reviewed: 9 May 2024
Elisa
United StatesNothing
Beautiful property, qnd great location! They let us leave the luggage in a safe area place while we did the overnight hike to the volcano.
Stayed in May 2024
Reviewed: 5 May 2024
Michele
CanadaAir conditioning would have been nice. Not strictly necessary in early April, but would have been nice.
The room was clean, large, well-equipped. Beds were comfortable. Showers were hot. The gardens were great! Much more than I expected from reading previous reviews.
Stayed in April 2024
Reviewed: 4 May 2024
Flor
United StatesNothing
Nice, clean and peaceful atmosphere
Stayed in May 2024
Reviewed: 2 May 2024
Nishant
United StatesThe front desk person kept rejecting my USD currency to pay for the taxi ride even if there was a fold on the corner and that too at 10 in the night when we were tired!!! That was so annoying The rooms don’t have AC and it was kinda hot in April, so had a tough time to sleep one night. If you leave the bathroom vent open, a lot of traffic noise comes in
Breakfast, the garden, location, beauty
Stayed in April 2024
Reviewed: 21 April 2024
Nancy
United StatesAll good!
Everything!
Stayed in April 2024
Reviewed: 18 April 2024
Nicholas
NorwayAirport transfer was a disaster - the driver was late and didn’t even bother to get out of his car to collect us when he did eventually arrive. Without any instructions about where to meet the driver, we had to phone the hotel many times to find out where to find the car. After a 24 hour flight, this messing around for nearly an hour to locate the car was annoying.
Beautiful building and gardens with very helpful staff
Stayed in April 2024
Reviewed: 9 April 2024
Jonna
United StatesLiked everything
Love the gardens
Stayed in March 2024
Reviewed: 7 April 2024
Dian
United StatesWe were moved to a room upstairs with one bed when we got there, but it turned out to be a good thing to be on second floor away from dining room
The garden was beautiful! Enough away from the crowded areas, but a great walk to all. Everyone was super nice and helpful. And breakfast was good, their coffee is excellent!
Stayed in April 2024
Reviewed: 1 April 2024
Janio
United StatesNothing to complain
All the employees very very nice. They greeted you with a sincere smile.
Stayed in March 2024
Reviewed: 19 March 2024
De
ItalyMany good Fruits!
Stayed in February 2024
Reviewed: 16 March 2024
David
CanadaExcellent breakfast friendly staff
Stayed in March 2024
Reviewed: 13 March 2024
Arturo
United StatesNo AC
Great location nice hotel!
Stayed in March 2024
Reviewed: 3 March 2024
Isabel
CanadaVery nice place and great location . Delicious breakfast and very friendly staff .
Stayed in February 2024
Reviewed: 3 March 2024
Sharon
United StatesThe shade in our room was difficult to work. We could put it down, but not up.
Great staff - helped with transportation! Beautiful grounds, quiet room. Everyone was pleasant and helpful.
Stayed in March 2024
Reviewed: 24 February 2024
Benjamin
AustraliaLovely hotel, big clean rooms, friendly staff, and in a good, quiet location.
Stayed in February 2024
Reviewed: 18 February 2024
Ramirez
United StatesI had no issues whatsoever.
It’s a beautiful property. It was super clean. Staff was very friendly. The breakfast was delicious.
Stayed in February 2024
Reviewed: 10 February 2024
Charlotte
United KingdomEverything was great, nothing I would change at all.
Stayed in February 2024
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