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  4. Reviews of Hotel La Villa Serena

Reviews of Hotel La Villa Serena 3 stars

Callejon del Espiritu Santo No 16, 03001 Antigua Guatemala, Guatemala

#20 of 151 hotels in Antigua Guatemala

Guests' Choice

Review score

Based on 132 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    8.6

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    9.0

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 13 May 2024

    9.0
    Loved my stay and would definitely book again!
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights

    I personally think the Bed could have been a little more comfortable; there should have been an AC or at least a fan provided with the room.

    The location was great, and the staff was super friendly. We really enjoyed the breakfast and how friendly everyone was. We also felt safe throughout our stay and loved how close to the center of Antigua this location was.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    9.0
    I would return! Very peaceful and serene
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No air conditioning or overhead fans

    Wonderful staff. Cute and comfortable. Nice breakfast.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Very good option for short stay.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Our Queen room with one bed was very small. No AC, but fan was provided when we asked.

    Lovely garden courtyard, good breakfast, quiet area, nice public areas, good view. Very nice staff. Clean drinking water provided.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Perfect place to stay in Antigua Guatemala!
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights

    Breakfast was wonderful, staff were very helpful and kind, location was perfect.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    My family had a wonderful stay!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    All was good

    The view from the rooftop was amazing! The breakfast was very good. The staff were very friendly. My sister received a small room with few sunlight. She wanted to change the room, but the hotel was overbooked. The hotel offered my sister a reduced price for her stay.

    Stayed in April 2024

  • Reviewed: 23 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The property is beautiful. Amazing, large courtyard with many places to sit and relax. The staff was really kind and helpful. Very close to the center yet in a nice quiet spot.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Comfy colonial style hotel with great rooftop views
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    - breakfast was only so so - rooftop would benefit from more comfy options to hang out, e.g. hammock, loungers - we felt the price was a little high and so was the price for the airport transfer

    - quiet location - helpful staff - room was clean and always smelled good - free filtered water - cozy colonial style house and great rooftop with nice views - we liked that there was a cupboard to put our stuff - we were able to leave some things here during our hike - helped us arrange an airport transfer

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    We LOVED this hotel!
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    More covered seating on the rooftop terrace would allow for more time up there. Currently there is just one sofa type piece of furniture that is draped.

    Everything and everyone! We stayed in the smallest room for three days and one of the largest rooms for a week and both rooms were pretty and functional. We consistently had hot showers. Breakfasts were plentiful and delicious. The property is located in a quiet residential area so it is a bit of a walk to restaurants but that meant it was very quiet at all times.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    9.0
    Great hotel for a couple
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Really liked everything, especially hoy quiet it was.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    Perfect little casita to explore Antigua
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Super cute little casita. The location is perfect to explore Antigua. The rooms are small but very clean and comfortable.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    Amazing service, beautiful hotel and views, and great location. Would highly recommend!
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything from the staff, the location, the breakfast, the pick up from the airport, and the beauty of the hotel itself is spectacular. The terrace is beautiful and you can see volcan Fuego erupt from it. I was supposed to do the overnight Volcan Acatenango hike but got sick so I needed another place to stay at the last minute and their staff kindly booked me into their hotel hotel and helped me check in early. Highly recommend if you’re staying in Antigua!

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    So many dogs right next to hotel barking all throughout the night.

    Beautiful view while eating. The food was excellent just to plan on taking your time. The boat dock is close by.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    All of the staff were friendly and helpful! The location was a bit away from the busy area so it was more quiet, which was nice. The rooms were comfortable, and the rooftop had amazing views

    Stayed in January 2024

  • Reviewed: 7 February 2024

    9.0
    Lovely
    • Leisure trip
    • People with friends
    • Large Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a bit further out of town than I expected but we’ll worth the longer walk

    Beautiful setting and places to sir and enjoy the vies Peaceful and quiet. Lovely spaces

    Stayed in February 2024

  • Reviewed: 1 February 2024

    10
    We absolutely stay here again!
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Rooms were not sound proof

    We loved our stay here! The rooms and rooftop area were beautiful, breakfast was fantastic and the location was about a 10 min walk to the centre, but also nice and quiet at night. The staff was also amazing and very helpful

    Stayed in January 2024

  • Reviewed: 26 January 2024

    8.0
    Price and quality balance
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff barely speaks english. There was no hair dryer, also a lack of shampoo- only one small bottle for two days and two persons. The floor was dirty, our white socks went black 😬 bed sheet should be washed

    You get what you pay. Simple and small room, nice inner yard. Laudry service was cheap and fast. Breakfast was quite good. Location is convenient

    Stayed in January 2024

  • Reviewed: 20 January 2024

    10
    our stay was great, is fairly close to central park, its pretty quiet,and staff are very helpful.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 4 nights
    • Submitted via mobile

    the big tub.

    Breakfast was delicious, love the fresh bread, coffee, fresh fry plantains, black beans with beans ; which is called the traditional breakfast.

    Stayed in January 2024

  • Reviewed: 17 January 2024

    10
    Great choice
    • Leisure trip
    • Family with young children
    • Triple Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great stay. we liked everything very much. clean room, very tasty breakfast, very nice staff who answered all our questions. The water in the shower was very hot. Near to the center but in the quiet corner. It was great choice.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Our 2nd stay here most enjoyable, good staff love the garden

    Stayed in January 2024

  • Reviewed: 9 January 2024

    9.0
    Placentera
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Era muy bonito su arquitectura era bella

    Stayed in January 2024

  • Reviewed: 6 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Helpful staff, great location, only 10 minute walk to city center, hot water

    Stayed in January 2024

  • Reviewed: 5 January 2024

    9.0
    Great Antigua stay
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Lighting in the room could be a bit better.

    Being situated slightly outside of the main area, it was very quiet at nighttime, but still only a very short walk, less than 10 minutes into Antigua main streets. The hotel staff were very friendly and helpful, we booked all our Antigua tours and transfers through them with no issues. The breakfast and breakfast area are also lovely, would highly recommend the Chapin breakfast!

    Stayed in December 2023

  • Reviewed: 5 January 2024

    9.0
    Enjoyable
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The garden courtyard for breakfast and the roof top patio for coffee time enjoyable easy walking to town

    Stayed in January 2024

  • Reviewed: 11 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    I found a stain on my pillow case the first day. The same stain remained on the pillow case for the 3'days that I was there until I brought it to one of the workers attention . I was charged $16.00 extra bucks because one of the bathroom titles I used was left to dirty.

    The facility was beautifully decorated. Loved the view. Great breakfast. Great location.

    Stayed in December 2023

Showing 1 – 25

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