The only thing I didn’t like is because it’s near the airport, there’s not much around it. I chose to walk around a little bit after breakfast and there’s nothing but car rentals and other hotels.

The property is so close to the airport so if you’re looking for a place to stay near the airport. This is it. It’s also super clean, with spacious rooms, and very comfortable bed/bedding.

Stayed in May 2024

Can't really think of anything.

Comfortable room. Staff available for any needs. Breakfast and airport shuttle provided at times we requested.

Stayed in May 2024

Very nice and clean room and comfortable bed. The staff was always friendly and helpful. They arrange a free airport pick-up which was very nice. Having breakfast on the terrace was a plus, breakfast was also delicious. Perfect upon arriving or before leaving from the airport!

Stayed in May 2024

only one small water bottle for two people

free airport shuttle that you just call upon arrival! and the very early breakfast brought to our room was very convenient!

Stayed in May 2024

Would be nice if staff could switch on the A/C in the room beforehand. Room was very hot when I arrived; so I switched on the A/C and went to the roof terrace for a beer. When I returned, the room was cool. Pillows are very thick, couldn't sleep on them; I ended up taking one of the small ornamental pillows and putting it in a pillow case; that worked.

Very close to the airport. Just what I needed: a place to stay close to the airport for my early morning flight out. Roof terrace to enjoin a beer. Excellent shuttle service to the airport, it's only a 2 minute drive.

Stayed in May 2024

Had some trouble communicating with night staff, but otherwise, no problems.

Very close to airport - quick 5 min walk, easy to find. Bed was super comfy, and everything was provided - water, coffee, shampoo, conditioner, soap. Breakfast was included, but needs to be reserved ahead of time (night before, during check in). Delicious of course! Room even included a small outdoor area with bench. Hotel has a terrace on second floor (only a view of the street). Shower heated immediately. Room was very clean. Wifi was strong though I didn't test it with a meeting.

Stayed in May 2024

Wifi was too slow and signal was weak.

Personnel was really nice and helpful. Breakfast was not the best and did not seem freshly done. Wifi was very slow and not even working in all parts of the room. Location and closeness to the airport was great.

Stayed in April 2024

Close to airport. Clean. Helpful staff. Good food.

Stayed in May 2024

Suggest that they add a towel rack or hooks in bathroom.

Close to airport, free transportation to and from, very clean, quiet, good breakfast, nice room, good service

Stayed in May 2024

You need a physical card to pay - they put a hold in advance on my credit card that was registered with booking.com (which is a digital card) and then they were unable to take the hold off of it without having a physical card so I needed to sort out with my bank after the fact. The man at reception wasn’t very friendly about this and it took quite a long time to understand what was going on with it. The continental breakfast was also DISMAL (see below) so don’t rely on it as your sole breakfast for the morning!

Great proximity to the airport and free shuttle pickup was hassle free. The area doesn’t feel very safe we decided to stay in for the night. The room service food was surprisingly delicious (Caesar salad and the burger) and our room had Netflix which was a bonus given we stayed in.

Stayed in April 2024

They freeze the payment on your card instead of charging you, and if it doesn't work, you may end up with a double payment that you need to resolve with your bank on your own. For that was a bad experience. The bathroom in my room had a problem with filtration.

Beautiful and comfy hotel closed to the airport. the breakfast was good and they take/pick you to/from the airport. The rooms are beautiful and private.

Stayed in April 2024

The room was amazingly clean. I needed an iron and it there was one in the room. They have a terrace with tables and seating space beautiful. You can walk to the airport if you. Want because it is at walking distance. But they also have shuttle which is free not as another revues mentioned there is no fee for shuttle

I read many reviews before deciding yo stay at this location. Previous Reviews doesn’t make justice to this small place that has all you need to spend one night for your layover. Previous reviews were complaining about the shuttle not being there. This was not my experience. I called as soon I arrived. I went to the meeting location and my shuttle took maybe five minutes to get to me. They are super puntual with all their activities. They asked about my schedule for the next day and as I ask at 8 am my breakfast arrived to my room at 9 my shuttle was ready to drop me off at the airport.

Stayed in April 2024

Room was a bit stuffy circulation wise and we couldn't figure out how to turn on the fan

Breakfast was very simple, but ready for me at 3:45 am which exceeded what I work expect a hotel to provide

Stayed in April 2024

There is a language barrier which made it hard to find one another at the airport but overall just remember they endure travellers all the time so don’t be shy about trying to communicate with the staff and technology will help in the end.

Location to airport and the staff picked me up from airport after midnight. They provided breakfast to my room which was tasty and very convenient. Room and bathroom clean, modern, stylish and comfortable. Air con was great.

Stayed in April 2024

I had no dislike

Like the location close by the airport

Stayed in April 2024

I would not say the hotel is in a bad neighborhood but I decided not to walk about outside and choose just to stay and relax in the hotel.

Very close to the airport. Walkable if necessary. It is very new and much nicer than I was expecting. There were a few things available for dinner that could be ordered from the desk. You can eat in your room or on the terrace. I had intended to walk to the airport in the morning but the hotel attendant was eager to give me a ride. I didn't make prior arrangements or have to wait for more passengers.

Stayed in April 2024

A retention they held to book, is still pending on my credit card amount. I booked the room for my parents & because I was not there at check-in with the card I used to book, they would not charge the card for the room. I don’t understand why, when I called them to give them permission. They held the money, they should have just charged it. My parents had to pay cash & im still waiting for the retention to fall off the card, 20 days later. Other than that our stay was excellent.

Clean, comfortable & super close to the Airport.

Stayed in April 2024

Toilet was weak - got stuck and did not run. Pricing was high for Guatemala.

Very easy to get we landed late at night so didn't want to travel to the city.

Stayed in April 2024

Clean, quiet, comfortable room. Friendly and helpful staff

Stayed in April 2024

N/A

Gated parking, comfortable bed, beautiful on the inside, breakfast served to the room, air conditioning.

Stayed in April 2024

Not one thing

The staff are excellent, helpful and knowledgeable. Easy parking

Stayed in April 2024

We arrived at night and the person at reception was not very responsive. Not impressed with the hotel

Easy to access to the airport. Nice breakfast

Stayed in March 2024

The personal is so nice

Very close to the airport and nice rooms

Stayed in March 2024

The door to the hotel room had some loose sponge dragging on the floor - I believe for noise insulation, and looks like it wasn’t maintained in a while. With the room being close to reception sometimes could hear other guests nearby Also the electronic safe wasn’t working in the room, easy fix with a new battery

Close to airport and free shuttle to airport Guatemalan breakfast was delicious and amazing served on the upstairs balcony

Stayed in March 2024