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  5. Reviews of Hotel Ciudad Vieja

Reviews of Hotel Ciudad Vieja 4 stars

8va calle 3-67 Zona 10, Zona 10, 01010 Guatemala, Guatemala

#22 of 70 hotels in Guatemala

Guests' Choice

Review score

Based on 77 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    9.4

  • Value for money

    8.4

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was beautiful and inviting.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent and awesome!

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Beautiful garden
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    That I didn't have time to stay longer

    Beautiful hotel, not far from the airport. The staff were super cheerful and helpful. I just stayed a short night, but I got a good rest. The room was very big with comfortable beds. The breakfast was very good and served quickly.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    breakfast, cleanness, friendly staff

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    We enjoyed a short stay at this lovely hotel. The security and guard were so kind and attentive.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of ventilation or fan, humidity in the bathroom.

    Beautiful garden, close to restaurants and shopping.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    10
    The desk staff was so friendly and helpful. They gave us great information and even woke up really early to serve us cof
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The gardens

    Stayed in March 2024

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    They had a 24 hour reception desk. I arrived at 2 am and they could check me in securely. It's close to the airport and in a safe area.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    9.0
    it’s worth the money.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing near by. not a walking distant to any store or restaurants.

    nice and clean.

    Stayed in January 2024

  • Reviewed: 27 December 2023

    10
    Perfect for easy place near airport with all you need
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All comforts of home nice location parking

    Stayed in December 2023

  • Reviewed: 12 December 2023

    10
    Overall it is beautiful place as I like greenery and the receptionist was very helpful
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No complaints

    Staff is really helpful rooms are clean well kept and breakfast was very good even though it has limited items and many restaurants just opposite to the hotel. Walkable distance to downtown like mall.

    Stayed in November 2023

  • Reviewed: 20 September 2023

    8.0
    Cute cozy hotel
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room was more on dark side with lights on.. no big deal but I prefer bright lights. So other than that nice quaint cute hotel with friendly staff!

    Hotel grounds pretty and very clean! Room was nice, comfortable bed, good shower plenty of space for 1 or 2 people. Across the street a great restaurant recommended from travel zoo and it was delicious.

    Stayed in September 2023

  • Reviewed: 12 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    A middle-sized hotel in a quiet corner of Zona 10 in Guatemala City. The hotel is built in colonial style and the interior of the rooms is also kept in a colonial style, but the rooms are not as dark as other hotels of similar type. The hotel staff is exceptionally accommodating and fulfills even the most unusual requests. Overall, one of the best hotels in Guatemala City.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Squeaky hinges, inadequate towel racks in bathrooms

    I usually stay at this hotel and have written many reviews.

    Stayed in June 2023

  • Reviewed: 1 July 2023

    9.0
    Pleasant, old hotel, in the heart of the old city. I recommend it.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Breakfast a bit on the expensive side and portions on the small side.

    I like the architecture of the hotel, in that it is open, and trees were not cut down, but rather built around. It gives it a "one with nature" look and feel

    Stayed in June 2023

  • Reviewed: 25 June 2023

    10
    Wish we had time to stay longer.
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night

    Nothing. It was a great stay.

    The room was large and the bed was comfortable. The atmosphere was relaxed. So green! A gorgeous boutique hotel. You have to try the restaurant across the street, Adobe. Best meal I had in Central America.

    Stayed in June 2023

  • Reviewed: 14 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    We stay in this hotel frequently, as we like the location, atmosphere and the friendly and helpful staff. But at this time of year, the rooms are very warm at night and fans would be helpful. My son had trouble sleeping all night because it was so hot.

    Stayed in April 2023

  • Reviewed: 1 April 2023

    8.0
    Nice hotel in good location
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    It would have been nice to have had an extra towel and coffee available.

    This is a very good hotel that is located in a great area but away from much of the noise and bustle of the city. The staff was nice and helpful. The room was basic but a good value for the cost.

    Stayed in March 2023

  • Reviewed: 14 March 2023

    8.0
    Nice accommodation in this district
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice location, very good service and friendly staff. Nice garden.

    Stayed in February 2023

  • Reviewed: 4 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing - except it would have been nice to enjoy a glass of wine or beer in the courtyard during the evening. This seemed to be a difficult thing to accomplish as there wasn't a staff person to assist with this. Not a big issue, and we would still stay here again😊

    Big room, excellent shower with hot water and good water pressure, very comfortable bed. Staff was friendly and helpful, and breakfast was delicious. Easy walk to the Popol Vu museum and restaurants. Also nice walk to botanical garden and the food court in Zona 4 (the best areppa!). We stayed here 2 nights and really enjoyed exploring Guatemala City. Bonus: the rooms open onto a lovely courtyard which we enjoyed in the evening.

    Stayed in March 2023

  • Reviewed: 25 February 2023

    10
    Great place to come back to
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cute hotel, amazing staff

    Stayed in February 2023

  • Reviewed: 21 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Booking should get a larger portion of this hotel rooms. I became aware upon arrival that they had more rooms and we had split the family into 2 different groups because booking said "sold-out".

    Very nice place and waiting areas are like being in a natural habitat. Very comfortable beds and near Torre Del Reformador and other interest places.

    Stayed in February 2023

  • Reviewed: 31 January 2023

    9.0
    Ticked all the boxes
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing but a tea or coffee making facility would be good.

    We had a one night stay because we had an early morning flight. We received a very warm welcome and the staff we very helpful in arranging our airport transfer which turned up spot on time. The room was plenty big enough the shower was powerful with plenty of hot water and room was very clean. The choice of 2 restaurants opposite was a bonus.

    Stayed in January 2023

  • Reviewed: 27 January 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast portions could be bigger.

    Everything else

    Stayed in January 2023

  • Reviewed: 12 January 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quiet and pretty courtyard with lovely plants. Close (walking distance for us) to excellent museums and various restaurants. Staff was friendly and helpful by arranging a friendly ride to the airport at a much too early time in the morning. We would stay there again if in Guatemala City!

    Stayed in January 2023

Showing 1 – 25

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