Avenida Dolores del Cerro 5, El Carmen, 03001 Antigua Guatemala, Guatemala
#13 of 150 hotels in Antigua Guatemala
Guests' ChoiceBased on 121 hotel reviews
9.2Cleanliness
9.5
Comfort
9.3
Location
8.3
Facilities
9.2
Staff
9.8
Value for money
9.2
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Karin
United StatesBeds were very firm.
Beautiful property. Very quiet and clean. Very nice staff. Good breakfast. Location a bit away from main town area but easy walking distance. We are two female travelers and we felt very safe walking at night.
Stayed in May 2024
Reviewed: 21 May 2024
Ashley
United StatesThe property is about a 15 minute walk from town.
The courtyard and rooftop are very nice. Breakfast is simple but good.
Stayed in May 2024
Reviewed: 24 April 2024
Luis
El SalvadorStyle and accommodation
Stayed in April 2024
Reviewed: 24 April 2024
Kirstiann
United StatesEnjoyed the vibe, the excellent hospitality & location. Also breakfast was tasty.
Stayed in April 2024
Reviewed: 21 April 2024
Iris
United StatesThe hotel was exceptional. It was quiet and clean. The rooms were very comfortable. Pablo, Eddie and Guadalupe were always there to answer any questions and made us feel like at home. Breakfast was great, too. Highly recommend it. Gracias a Pablo, Eddie y Guadalupe por sus atenciones.
Stayed in April 2024
Reviewed: 19 April 2024
Fabio
BrazilQuiet location, internal quietness and "energy", ambiance & decor, service, kind and prompt staff, the amazing rooftop patio with an astonishing view of the three volcanos - Agua, Fuego y Acatenango, breakfast
Stayed in April 2024
Reviewed: 17 April 2024
Narender
United StatesToiletries are very basic and so is the breakfast. It's filling but there are a set of 5 options you can choose from and it gets boring after a while, especially if you're vegetarian because there are only 2 options for you then. There is little privacy in the complex because rooms are right next to each other and the windows open towards walkways. Also, there is no AC in the rooms which can get a little hot, not too much though, in the night. They do provide table fans though.
The staff is super helpful. They didn't leave any stone unturned to make our stay comfortable. They accommodated early check-in and late checkout requests by an hour. When we asked for an earlier room cleanup or extra towels, they managed as well. They have a very pretty setup of flower plants at the roof. I asked if I could get one for my wife and they happily gave me a scissor to let me get one of my choice. They have a mineral water refill setup on the ground floor which is very helpful and sustainable. Additionally, you still get water bottles in the room if you want. Bathrooms are clean and spacious. Shower has very good pressure. It takes a minute or two to get hot water but once it starts, it's very good. Location is amazing. They have a terrace setup where you can sit or eat. It has the view of 3 volcanoes, and has a canopy so that you can sit for a long time. It has great views, isn't too far from the main attractions and yet is away from the noise of the city. We used to get fresh fruits from the market and asked them to keep them in the fridge. They'd happily do it and bring it to us with breakfast, after washing.
Stayed in April 2024
Reviewed: 15 April 2024
Rosa
United StatesWonderful colonial style hotel, breakfast is amazing. The staff are very friendly and welcoming.
Stayed in February 2024
Reviewed: 11 March 2024
Nicholas
El SalvadorThe interior of the hotel is stunning. A lovely rooftop (could do with more shade) with views of Fuego is a lovely bonus. The room was very big and had everything you would expect. Free parking was an added bonus. A short walk into the main town, but it is pleasant and close.
Stayed in February 2024
Reviewed: 5 March 2024
Giancarlo
Costa RicaMaybe the parking
Great location and well kept. Staff is amazing
Stayed in March 2024
Reviewed: 3 March 2024
W
United StatesBreakfast was not as expected. Need to improve a better service , you can follow the Hotel Las Faroles, they serve a really good local breakfast.
Location, cleanliness, staff was friendly and professional.
Stayed in February 2024
Reviewed: 28 February 2024
Bernardo
United StatesMaybe is a little far from the center. But it is good if you want to be in a quiet place.
Beautiful old house. Clean space and good breakfast.
Stayed in December 2023
Reviewed: 28 February 2024
Andrew
United KingdomNothing springs to mind
Lovely old hotel on the edge of town. This is a great choice if you want a quiet location away from the traffic noise and fumes. Very friendly staff, generous breakfast, and a nice comfortable room. There is a lovely rooftop terrace with views across town to the surrounding volcanoes - watch Fuego erupting from the comfort of a lounger! It’s a 20 minute walk to the centre of Antigua, and the walk to the viewing area by the cross starts at the top of the street.
Stayed in February 2024
Reviewed: 27 February 2024
Jo
United StatesGreat location, the place was very clean. Staff was amazing, very helpful and pleasant. Complimentary breakfast was very good. We would definitely come back again!
Stayed in February 2024
Reviewed: 21 February 2024
Najma
PolandThat there was no big choice for breakfast
How calm and calm and helpful the staff were
Stayed in February 2024
Reviewed: 16 February 2024
Lise
CanadaThe location is great if you appreciate a quieter area, but a bit of a walk to the center. Not a problem for us!
Everything was great! No complaints! The staff were all amazing; they went above and beyond. Beautiful courtyard and terrace. Very clean hotel. Good breakfast.
Stayed in February 2024
Reviewed: 29 January 2024
Charlotte
United StatesA bit of a walk from the square. Most of the time, not a problem, but a little sketchy when walking back after 10 pm.
Charming restored mansion. Quiet, friendly staff. Comfortable beds. Nice shower.
Stayed in January 2024
Reviewed: 17 January 2024
Juan
GuatemalaParking was not in the hotel. Slow wifi.
Very picturesque and friendly staff. Nice breakfast too.
Stayed in January 2024
Reviewed: 7 January 2024
Gail
United StatesAbout a 20 minute walk from main plaza.. wear good shoes as the streets are cobblestones.
Exquisite small hotel, wonderful staff, spotless, charming. Great breakfast, and coffee/tea water available all day. Rooftop terrace. Vey tranquil and old school charm.
Stayed in January 2024
Reviewed: 4 January 2024
Jill
United StatesOur stay was great. The room was comfortable and had an amazing shower - super hot water and great pressure, which was exactly what we needed after walking around Antigua for hours. The rooftop terrace was lovely with fantastic views. Breakfast was great, and the staff was lovely and accommodating.
Stayed in January 2024
Reviewed: 3 January 2024
Jennifer
United StatesGood old fashioned Guatemalan beauty
Stayed in January 2024
Reviewed: 27 December 2023
Jacqueline
NetherlandsIt’s a little bit far from the city centre but that also makes that it’s more quiet.
In a beautiful quiet building you’ll find this tranquil home from away. The shower was warm and had pressure, the bed slept perfect and the staff was really nice.
Stayed in December 2023
Reviewed: 24 December 2023
Juan
Costa RicaStaff is very friendly and helpful
Stayed in December 2023
Reviewed: 20 December 2023
Carmen
CanadaWe liked everything!
It is such a lovely place with amazing staff ready to make your stay a wonderful experience. The room was clean and the premises were quiet, which is hard to find! The breakfast was yummy and the bread out of this world! We will be going back to Candelaria Antigua
Stayed in December 2023
Abercraf, UK
Hanoi, Vietnam
Edirne, Turkey
Cochin, India
Grimaud, France
Marrakech, Morocco
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content