I LOVED EVERYTHING! DONT HESITATE TO BOOK THIS HOTEL.

We loved everything, the shuttle service was fast, and every staff member from the beginning of our trip to the end was kind, caring, professional, and friendly. I traveled with my six month old daughter, and our cousin and I never once felt unsafe or overwhelmed. They gave us great options where to eat and accommodate us with early checkin. Our flight landed early, and I notified them after customs. The shuttle was available immediately. We were picked up 10 minutes from the time of notification. Try the omelet with mushrooms for breakfast, pancakes, and hot chocolate. Airport shuttle, extras on breakfast are for a very, very small fee. It's completely worth it. I can't wait to go back. The pool is as beautiful as the pictures. We only went in once due to weather. Safe neighborhood and 15 from the airport. House keeping staff friendly and kept the place very clean. When you walk into the lobby, the smell catches you how beautiful it smells. I want to know what that fragrance is.. they hosted several different meetings, and it was quiet our entire stay. I can go on and on about this hotel and it would only be more great comments. My cousin loved the hotel as well. It was her birthday trip and I made the accommodations. If you have questions you can ask them and get a quick answer before your stay.

Stayed in May 2024

The bartender at the pool didn't know his menu and several items were missing from the menu.

Well located, and great room (Junior Suite). Worth it.

Stayed in May 2024

Breakfasts were great. The pool was great, but the hot tub worked only part of the time.

Stayed in April 2024

Beautiful place! I will definitely stay again!

Stayed in April 2024

The employes were kind, the room is well equipped, and the pool is beautiful.

Stayed in April 2024

The room we were staying in was actually a 2 x Bedroom Apartment More space than we needed but everything was spotless . Full kitchen, Washer Dryer, Super Cold A/C .,.., The made to order breakfast was good Pool area fantastic and everything clean !!!!! Looking forward to going back Great friendly staff all around !!!!! Gracias

Stayed in April 2024

Nothing. The pool wasn't open during the week that we stayed, but we didn't plan on using it anyway, since we were only there for one night. I truly can't think of anything we didn't love about this hotel.

WOW. Such an incredible hotel. We stayed here for the last night of an eight day trip, and after getting horribly sick in Tikal this hotel was exactly what I needed. Huge room, A/C, strong WiFi, amazing restaurant, lovely staff. Everything was great and affordable. If I were ever to have an extended stay in Guatemela City I wouldn't even look at other places, I would just stay here.

Stayed in April 2024

Could be closer to the city but the noise isolation was great and being close to the airport was not even noticeable.

beautiful facilities and location, great enviroment and pool.

Stayed in March 2024

A bit expensieve, but worth it

The rooms are very big and comfortable. The breakfast is delicious but every day the same. The pool is amazing.

Stayed in March 2024

Everything was great

Very spacious rooms

Stayed in March 2024

If I was to be very picky, I would have loved the hot tub to be hot. But that's rare in many countries. The property has a kitchen to use but there are no pots pans dishes or utensils. You'd need to bring anything you use if you want to cook.

We needed a place near the airport just to help the kids catch a few hours of sleep and be able to swim. The property is beautiful. The staff was so kind helping us get towels for the pool and there were many beautiful spots to sit around the pool. The parking was convenient but you do have to validate it at the desk and then the machine each time you leave so be aware of that. The property is very secure with a key card that takes you directly to only your floor when you scan it on the elevator. The water pressure is amazing. The beds comfortable with the best pillows we have had in the whole country (each bed had a firm and a soft to pick from) and even in the heart of the city was quiet. I only noticed one airplane go by and wasn't very loud even though we could see the runway from the balcony. Plenty of walking space nearby and lots of stores within a mile. There was a coffee machine and bottled waters for each of us. At check in they told us it was 2 king beds but the property was actually 2 twins and 1 king in a 2 bedroom flat with 3 bathrooms. It even has a small laundry room. We used the dryer (to get our suits drynto pakc) but not the washing machine

Stayed in March 2024

Everything was excellent

Beautiful and clean

Stayed in March 2024

The noise, there was an alarm sound/noise going off regularly all evening and night, not sure if it’s something related to being close to the airport or if it was an one off situation as I only stayed in the property for one night, but that disrupted my sleep unfortunately.

The property was huge and beautiful. Spacious, comfortable and with all the necessary for a pleasant stay.

Stayed in March 2024

TVs are small and old. At least they should be Smart TV. Beside, my booking said it had a city view through the window. Truth is, there was a big wall in front of my window.

I really liked the confort and decor. It was kind of fancy.

Stayed in March 2024

I loved everything

The place is amazing.the apartment is huge, well located and lovely for a very good price.

Stayed in March 2024

The common areas need more AC!

Very nice modern property. The room was clean and well appointed.

Stayed in March 2024

This is a great place for a night in Guatemala City! So clean, very helpful and easy access yo the airport.

Stayed in March 2024

Nothing to say- it was great.

The hotel is close to the airport, and in a safe and leafy part of GC. The views from our room were gorgeous. The pool and hot tub were lovely. The room was spacious and spotlessly clean. The staff were super friendly.

Stayed in February 2024

Breakfast restaurant. It is buffet but whenever I had breakfast , they didn’t keep food enough. I need to wait 30 minutes for coffee. Waffle was not prepared on time after out of service. Sources are not filled until I finished meal. They didnt care guest well. Pool is servicing by only 6 pm and it was not warm.

Location.

Stayed in March 2024

Quite expensive for Guatemala, specially the restaurant.

Can't complain. Nice pool.

Stayed in March 2024

Airport shuttle was a bit steep at $25 US for less than a 10 minute drive. An uber was about $4.

Beautiful property. Especially loved the pool. Close to the airport.

Stayed in March 2024

No ATM on site

Spacious and easy check in Very clean and staff was friendly

Stayed in March 2024

Nothing

Everything, excellent stay. Loved the view, bed, apartment, staff and hot tub

Stayed in February 2024

wonderful staff and great location near the airport. restaurant in the hotel was also excellent. I cannot say enough good things about the staff, helpful, friendly and professional. we stayed there again on our way back home.

Stayed in February 2024