Nothing, a perfect 10

The property is stunning, clean lines, minimal aesthetic and wonderful location. The room was huge and the beds really comfortable. The staff are incredible, and the food, specifically breakfast is amazing. It's included in the price, which is usually an indicator that you will get the same menu every day. Not here, every breakfast was a different variety of delicious local cuisine. We booked the spa for an hour and had the Finnish sauna and plunge pools to ourselves. We looked at many options but I'm really glad we chose this one. Thanks everyone at Carpe Diem.

Stayed in May 2024

Thought it was weird room service charged 7euro for delivery, when all the rooms were an earshot away.

The view, pool and staff were wonderful.

Stayed in May 2023

it is a fantastic hotel, cozy, private and with great staff. the private swimmingpool in the room is amazing!

Stayed in August 2022

To use the gym was an extra charge. The evening meal at Exaltis, was of high quality but main courses very small. Being charged €6 for accompanying bread on a €145 meal, was also a little surprising. The swimming pool only had limited access hours. After a massive thunderstorm, we had considerable water ingress in our suite, there was no apology. At these prices, hotel transfers should really be included.

The property was in a lovely spot and kept spotlessly clean. Staff were all extremely helpful and polite. Breakfast was superb.

Stayed in August 2022

nothing

location, villa spacious, privacy, stuff and all

Stayed in July 2022

when you want to go to the city/village you have to climb uphill, not easy.

the room was huge, super comfortable bed, great shower and private pool. amazing view.

Stayed in July 2022

steep slope to walk up to the street

excellent staff and awesome food

Stayed in June 2022

Steep hill to climb to go to the village. Restaurant was good but very expensive. 16 euros charge for breakfast in the room was also expensive given that it is a small boutique hotel

clean, and staff were friendly. very private

Stayed in May 2022

Nothing major. Floor is slippery if you come in directly from the plunge pool.

Clean and spacious. Room has all you can expect.

Stayed in July 2021

- Room service charge of 7EUR for ordering food is a rip off for a 5* hotel, same counts for cappuccino/coffee selection for breakfast which was 5EUR extra - Room service brought food but didn’t pick up empty plates from outside terrace for like 12h - Flexibility of hotel was very limited, we requested late check out but weren’t able to stay couple of hours longer unless we paid 150EUR – all other 5* hotels we had during our trip in Greece were flexible with this - Overall more 4* hotel I have to say

- Swimming Pool for each room is clearly a luxury - Breakfast quality overall good with fresh selection of products - Receptionist was super friendly and welcome drink was really nice - Location has great view

Stayed in July 2021

The service, the location, the time we went there was also a wedding happening

The breakfast area and the food

Stayed in September 2023

Its not privacy the food is not good , and the private pool was very dirty and not clean , and the furniture was old and very used , if i had a chance to come to santorini i will no lt book again

The room is clean and the stuff wear friendly

Stayed in August 2023

Let down by an average breakfast not supported by enough staff. One waitress for 4-5 tables isn't enough, she was running around and people were left waiting. Also the breakfast menu selection is not up to the standard you would expect for a top hotel.

Lovely hotel in a great location at the foot of tranquil Pyrgos. The hotel has a calm atmosphere and the rooms were fine, each with its own little swimming pool. Good staff but see below re the breakfast.

Stayed in May 2023

The bed was very uncomfortably hard. So we’re the pillows. Breakfast was poor and you are squeezed to pay for anything additionally even things like espresso or cappuccino. Even though it was from 8 in the morning, it was impossible to get any food before 8:20. No sign what so ever to find the hotel. Lunch food average for the price they charge. The airco wasn’t working properly. Gym was closed apparently due to COVID but I don’t see a reason why we couldn’t use it privately and it would be cleaned after ? Although we got two yoga mats to use, thank you for that.

Very friendly stuff and responsive to your wishes. Gorgeous spacious very comfortable room with a private pool. Lots of privacy Beautiful 180 degree view. Comfortable easy parking at the property. Everything super clean.

Stayed in August 2021

My biggest issue was they would charge for little things. E.g. you order a drink at the bar and the 2 min walk to ya room for the bartender the hotel will charge you a room service fee. I could have brought my drinks to my room myself as I went down to order from bar myself. As your paying a lot for the hotel you expect this not to happen. Location was not close to any attractions and the drive up to location was not spectacular.

Property was super clean and overall a chilled ambience. Generally hotel is amazing.

Stayed in July 2021

food and drinks at restaurant were very expensive. the sun shade made the balcony very dirty after a humid night. the balcony didn’t get cleaned while I stayed aside from wiping the table. I had spoken to a staff member at the front desk the night before I left and mentioned I’d have to come down and check out at 330am the next day. I was under the impression that the front desk was open 24/7. when I went down there was no one there, no one answered the phone when I called either. I almost missed my flight as I called several taxi companies before one finally answered.

the location was amazing. most of the staff were exceptional. having extra experiences available at your fingertips via the in room suit pad was really great.

Stayed in September 2022

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Stayed in August 2023

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Stayed in July 2023

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Stayed in July 2023

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Stayed in July 2022

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Stayed in May 2022

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Stayed in April 2022

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Stayed in July 2022

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Stayed in July 2023