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Reviews of The Ritzz Exclusive Guest House

F530/1 Dr Ester Ocloo St, Osu, Off Oxford Street, Ghana, Osu, Accra, Ghana

#6 of 66 hotels in Accra

Guests' Choice

Review Score

Based on 84 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    9.6

  • Value for money

    8.3

  • Free Wifi

    9.0

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Showing 1 - 25

  • Reviewed: March 10, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    TV did not work properly

    Perfect location

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    A appreciated the cleanliness and comfort of my room and the helpfulness of the staff.
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The check in process was weird. I sat in the lobby for a while without receiving a clear response from the staff about why I wasn't being checked in.

    The staff was very helpful and accommodating. The room was clean and comfortable. I especially loved the bed, which was super comfy. I also liked that since the place is so centrally located, I had lots of food options nearby since they don't have a restaurant.

    Stayed in January 2024

  • Reviewed: January 24, 2024

    9.0
    Lovely people, comfy room, near to great food and entertainment.
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No complaints, just don’t ask for laundry service, as it is incredibly expensive. It was $50 USD to wash 3/4 of a suitcase full of clothes.

    The owner and staff were very helpful and gave extra thoughtful touches like snacks. They were kind and the security on the property was great.

    Stayed in December 2023

  • Reviewed: January 17, 2024

    9.0
    Well located, good option for a few nights’ stay.
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The balcony in the room description is missleading. There was no private balcony but instead an area in the staircase between 2 rooms which looked like a balcony in the pictures.

    Location is good, many restaurants and bars close by. Felt secure. Hot water with good pressure. Staff is very friendly. Wi-Fi worked well.

    Stayed in January 2024

  • Reviewed: January 13, 2024

    9.0
    My stay was awesome, got free snacks and enjoyed it….
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I like everything about it

    The Manager and other staff were superb

    Stayed in January 2024

  • Reviewed: January 4, 2024

    8.0
    would always come back. very good place to stay in accra
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    central, spacious room with kitchen, friendly staff, clean, ac, calm

    Stayed in January 2024

  • Reviewed: November 23, 2023

    8.0
    Would highly recommend!
    • Business trip
    • Solo traveler
    • Economy Double Room
    • Stayed 5 nights

    There is some noise in the area with music that goes on all night and there is lots of construction, but if you have the AC on, you can't hear any of it! Still not that bad.

    The staff were fantastic and always ready to help. The guest house is kept very secure and clean. The area is fine to go and have a walk, but there is not much to see nearby. The room was exactly what I was expecting and satisfied my needs to the letter!

    Stayed in November 2023

  • Reviewed: November 15, 2023

    9.0
    Comfortable, good value for independent travellers
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Not an issue for us but be forewarned that there is no lift/elevator. However, staff are adept at managing the bags. Renovations are underway to add some amenities, including a lift, but the sounds of construction work didn’t disturb us at all….and I’m sensitive to noise. This isn’t The Ritzz’s fault but there are a few persistent vendors at the corner of Dr. Esther Oloo st and Oxford st. They were the only hawkers that bothered us during our 10 days in Ghana. Vendors elsewhere had the courtesy to cease once you politely made it clear you weren’t interested. I am always polite to vendors etc. I realize they are struggling to make living. But this one guy hounded us a lot, to the point that told him I’d had bad news from home and didn’t want to talk. Still, he wanted to make about him.

    Very comfortable beds, quiet, strong AC, good pillows and linens. Friendly and very helpful staff and management who helped us arrange or recommended excursions outside Accra. Excellent location for independent travellers…easy walk to many good restaurants and bars, as well as a large Shoprite grocery store. Oxford street is close by but the hotel is a block or two away from the noise. If you prefer a small hotel with the essential comforts at a fair price over an overpriced, impersonal chain, this is a good choice.

    Stayed in November 2023

  • Reviewed: October 29, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing really! maybe be mindful if you have issues with mobility that there are stairs to most of the rooms and no lift.

    really friendly and helpful staff team, giving recommendations and sorting cabs for us. the team offered us extra snacks which was a lovely touch and much appreciated. the rooms were comfortable and clean! would highly recommend Ritzz as a place to stay if you want to stay in Osu.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    8.0
    I truly enjoyed my stay.
    • Business trip
    • Couple
    • Economy Double Room
    • Stayed 6 nights

    You need to make the hotel more visible and attractive from the outside; it is very easy to miss the hotel and miss out on the excellent service and comfort it offers. The hotel probably needs more rooms to accommodate more customers.

    Location is very good with proximity to several shops and restaurants. Staff was very cordial and friendly; very helpful and assisted to make my stay enjoyable. Facilities were functional and accessible (Wi-Fi, water, kitchenette, etc.), and the rooms and the hotel in general were very clean and tidy. I also like the ambience; cool and serene.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    8.0
    A hotel ideally located in OSU that lives up to European standards
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was super.

    Cleanliness superb, very good location , very friendly staff. Appreciated the water kettle and coffee.

    Stayed in October 2023

  • Reviewed: September 16, 2023

    10
    Great place to stay!
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 1 night

    There is nothing to complain about.

    This is a very nice guest house in a close proximity to the main street. The staff is very helpful and kind! They helped me out in planning my stay in the city. I was also accommodated in a large and spacious room, with all facilities, which was very comfortable. The breakfast was reach. Everything was clean and very secure. Overall, it was a very good stay that exceeded my expectations! Everything was perfect!

    Stayed in September 2023

  • Reviewed: August 22, 2023

    9.0
    Clean, comfortable with lovely, friendly staff.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    Nothing, it was all great.

    The room was very comfortable and exceptionally clean. The staff were very helpful and kind. The location is good, close to the airport, and it felt very safe. There are numerous restaurants close by. After traveling around Ghana for 3 weeks it was a great place to stay.

    Stayed in August 2023

  • Reviewed: July 22, 2023

    8.0
    Accra is an interesting city to visit and it is a welcoming city for foreigners. This hotel is located in a vibrant area
    • Business trip
    • Couple
    • Economy Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The first room I booked was too small and dark. I would not recommend it. But then I moved to another room which was very good

    The manager and the staff are very kind and helpful. The rooms are clean and well equipped. Breakfast is good

    Stayed in July 2023

  • Reviewed: June 12, 2023

    8.0
    A nice budget stay in the center.
    • Business trip
    • Solo traveler
    • Economy Double Room
    • Stayed 9 nights

    The resort was good but the rooms were too tiny. It would have been nice to have a bit bigger rooms. Otherwise it was a good experience with staff being helpful and it was well located for me.

    Stayed in June 2023

  • Reviewed: June 9, 2023

    9.0
    Great little place, well situated and so friendly!
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit too much at breakfast…especially having just arrived in the heat after leaving Scotland!! however it was enjoyable.

    Such a friendly hotel, easy to find, off Oxford Street, and cool indoors. Thank you Maxwell and staff for being so helpful

    Stayed in May 2023

  • Reviewed: May 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    The Guest House is in Osu ,close to Oxford street and this was perfect, for our visit. The breakfast was fine. The communication with and help from the staff was pefect.

    Stayed in May 2023

  • Reviewed: April 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    Manager / owner could be kinder to junior members of staff who are doing a great job

    Perfect for a short stop off in Accra before catching our flight. Great location with clean and comfy rooms.

    Stayed in March 2023

  • Reviewed: April 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Quite some mosquitos in the room and mosquito mosquito net or fan.

    Location, staff friendliness, price.

    Stayed in April 2023

  • Reviewed: April 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The trip was a birthday getaway for my Husband and I. Everything about our stay was absolutely fabulous - not for once did we feel out of place. The team were warm, welcoming and treated us like royalty. In fact the Madam Manager went out of her way to surprise me with a mini birthday celebration. The certainly made our stay very memorable. It was definitely a beautiful and memorable experience through and through. We found our 'place' in Accra!😊

    Stayed in March 2023

  • Reviewed: March 26, 2023

    9.0
    Wonderful Stay in the Heart of Osu/Accra!
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 4 nights

    Loved my stay here but a couple things to note: If you have an issue with stairs, this may be difficult for you as you need to use the stairs, I don't believe there is an elevator. The listing included airport shuttle as an option- there isn't one...which is fine, I uber'd easily from airport however that should be moved from description.

    The location is perfect and safe, just a few mins walk from Oxford Main Street ie shopping, restaurants and nightlife! Clean rooms, Built in Safe Box, Excellent Kitchenette with electric kettle, mini fridge, microwave and stovetop, Great A/C and internet . Great Hot Shower, Good breakfast. Doorman is always present, I felt very safe. Staff was GREAT. Delphina, Veronica and Maxwell are AMAZING - so helpful, friendly and available. They made my stay here so warm and wonderful :) I highly recommend staying here when in Accra!

    Stayed in March 2023

  • Reviewed: March 25, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Economy Double Room
    • Stayed 5 nights

    Great value for money!

    Stayed in March 2023

  • Reviewed: March 1, 2023

    10
    2-night stay in Accra
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to note here. Everything was great :)

    We really enjoyed our stay at this accommodation. It's just off the very busy Oxford Street so while you have everything you need in walking distance, it's not too noisy at night. The staff were extremely lovely and attentive too, they even brought us an afternoon snack to our room when we got home from a long day of sight seeing. Can definitely recommend this for you stay in Accra.

    Stayed in February 2023

  • Reviewed: February 12, 2023

    10
    Nice Guesthouse central in Accra
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing. I can highly recommend The Ritzz Exclusive Guest House.

    Clean room, comfortable bed, nice shower with hot water, refrigerator, small kitchen and safe for our valuables. The breakfast was good and the staff was helpful, Upon arrival we received an upgraded room free of charge. The place was also relatively central in Accra. Important for us were the personal welcome letters to Ghana, written by Mr Mohamed (for a small fee). Without it we would probably not have had our visas, and would not had the chance to vistit Ghana at all. We also received a lot of useful information from him before we left Norway (which is our home country). So a big thanks to you, Mr Mohamed.

    Stayed in February 2023

Showing 1 - 25

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