F530/1 Dr Ester Ocloo St, Osu, Off Oxford Street, Ghana, Osu, Accra, Ghana
#6 of 66 hotels in Accra
Guests' ChoiceBased on 84 hotel reviews
8.6Cleanliness
9.3
Comfort
9.1
Location
9.1
Facilities
8.6
Staff
9.6
Value for money
8.3
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 10, 2024
Abass
United KingdomTV did not work properly
Perfect location
Stayed in February 2024
Reviewed: February 17, 2024
Janai
GhanaThe check in process was weird. I sat in the lobby for a while without receiving a clear response from the staff about why I wasn't being checked in.
The staff was very helpful and accommodating. The room was clean and comfortable. I especially loved the bed, which was super comfy. I also liked that since the place is so centrally located, I had lots of food options nearby since they don't have a restaurant.
Stayed in January 2024
Reviewed: January 24, 2024
Jayde
United States of AmericaNo complaints, just don’t ask for laundry service, as it is incredibly expensive. It was $50 USD to wash 3/4 of a suitcase full of clothes.
The owner and staff were very helpful and gave extra thoughtful touches like snacks. They were kind and the security on the property was great.
Stayed in December 2023
Reviewed: January 17, 2024
Korhonen
FinlandThe balcony in the room description is missleading. There was no private balcony but instead an area in the staircase between 2 rooms which looked like a balcony in the pictures.
Location is good, many restaurants and bars close by. Felt secure. Hot water with good pressure. Staff is very friendly. Wi-Fi worked well.
Stayed in January 2024
Reviewed: January 13, 2024
Nancy
GhanaI like everything about it
The Manager and other staff were superb
Stayed in January 2024
Reviewed: January 4, 2024
Anna
Germanycentral, spacious room with kitchen, friendly staff, clean, ac, calm
Stayed in January 2024
Reviewed: November 23, 2023
Keith
United KingdomThere is some noise in the area with music that goes on all night and there is lots of construction, but if you have the AC on, you can't hear any of it! Still not that bad.
The staff were fantastic and always ready to help. The guest house is kept very secure and clean. The area is fine to go and have a walk, but there is not much to see nearby. The room was exactly what I was expecting and satisfied my needs to the letter!
Stayed in November 2023
Reviewed: November 15, 2023
Ann
CanadaNot an issue for us but be forewarned that there is no lift/elevator. However, staff are adept at managing the bags. Renovations are underway to add some amenities, including a lift, but the sounds of construction work didn’t disturb us at all….and I’m sensitive to noise. This isn’t The Ritzz’s fault but there are a few persistent vendors at the corner of Dr. Esther Oloo st and Oxford st. They were the only hawkers that bothered us during our 10 days in Ghana. Vendors elsewhere had the courtesy to cease once you politely made it clear you weren’t interested. I am always polite to vendors etc. I realize they are struggling to make living. But this one guy hounded us a lot, to the point that told him I’d had bad news from home and didn’t want to talk. Still, he wanted to make about him.
Very comfortable beds, quiet, strong AC, good pillows and linens. Friendly and very helpful staff and management who helped us arrange or recommended excursions outside Accra. Excellent location for independent travellers…easy walk to many good restaurants and bars, as well as a large Shoprite grocery store. Oxford street is close by but the hotel is a block or two away from the noise. If you prefer a small hotel with the essential comforts at a fair price over an overpriced, impersonal chain, this is a good choice.
Stayed in November 2023
Reviewed: October 29, 2023
Sarah
United Kingdomnothing really! maybe be mindful if you have issues with mobility that there are stairs to most of the rooms and no lift.
really friendly and helpful staff team, giving recommendations and sorting cabs for us. the team offered us extra snacks which was a lovely touch and much appreciated. the rooms were comfortable and clean! would highly recommend Ritzz as a place to stay if you want to stay in Osu.
Stayed in October 2023
Reviewed: October 16, 2023
James
NigeriaYou need to make the hotel more visible and attractive from the outside; it is very easy to miss the hotel and miss out on the excellent service and comfort it offers. The hotel probably needs more rooms to accommodate more customers.
Location is very good with proximity to several shops and restaurants. Staff was very cordial and friendly; very helpful and assisted to make my stay enjoyable. Facilities were functional and accessible (Wi-Fi, water, kitchenette, etc.), and the rooms and the hotel in general were very clean and tidy. I also like the ambience; cool and serene.
Stayed in October 2023
Reviewed: October 9, 2023
Lieven
GermanyEverything was super.
Cleanliness superb, very good location , very friendly staff. Appreciated the water kettle and coffee.
Stayed in October 2023
Reviewed: September 16, 2023
Wojciech
NorwayThere is nothing to complain about.
This is a very nice guest house in a close proximity to the main street. The staff is very helpful and kind! They helped me out in planning my stay in the city. I was also accommodated in a large and spacious room, with all facilities, which was very comfortable. The breakfast was reach. Everything was clean and very secure. Overall, it was a very good stay that exceeded my expectations! Everything was perfect!
Stayed in September 2023
Reviewed: August 22, 2023
Gillian
United Arab EmiratesNothing, it was all great.
The room was very comfortable and exceptionally clean. The staff were very helpful and kind. The location is good, close to the airport, and it felt very safe. There are numerous restaurants close by. After traveling around Ghana for 3 weeks it was a great place to stay.
Stayed in August 2023
Reviewed: July 22, 2023
Lucia
AustraliaThe first room I booked was too small and dark. I would not recommend it. But then I moved to another room which was very good
The manager and the staff are very kind and helpful. The rooms are clean and well equipped. Breakfast is good
Stayed in July 2023
Reviewed: June 12, 2023
Obins
South AfricaThe resort was good but the rooms were too tiny. It would have been nice to have a bit bigger rooms. Otherwise it was a good experience with staff being helpful and it was well located for me.
Stayed in June 2023
Reviewed: June 9, 2023
Peter
United KingdomA bit too much at breakfast…especially having just arrived in the heat after leaving Scotland!! however it was enjoyable.
Such a friendly hotel, easy to find, off Oxford Street, and cool indoors. Thank you Maxwell and staff for being so helpful
Stayed in May 2023
Reviewed: May 5, 2023
Britta
DenmarkThe Guest House is in Osu ,close to Oxford street and this was perfect, for our visit. The breakfast was fine. The communication with and help from the staff was pefect.
Stayed in May 2023
Reviewed: April 10, 2023
Oliver
United KingdomManager / owner could be kinder to junior members of staff who are doing a great job
Perfect for a short stop off in Accra before catching our flight. Great location with clean and comfy rooms.
Stayed in March 2023
Reviewed: April 9, 2023
Benjamin
NetherlandsQuite some mosquitos in the room and mosquito mosquito net or fan.
Location, staff friendliness, price.
Stayed in April 2023
Reviewed: April 5, 2023
Bode
NigeriaThe trip was a birthday getaway for my Husband and I. Everything about our stay was absolutely fabulous - not for once did we feel out of place. The team were warm, welcoming and treated us like royalty. In fact the Madam Manager went out of her way to surprise me with a mini birthday celebration. The certainly made our stay very memorable. It was definitely a beautiful and memorable experience through and through. We found our 'place' in Accra!😊
Stayed in March 2023
Reviewed: March 26, 2023
Orit
United States of AmericaLoved my stay here but a couple things to note: If you have an issue with stairs, this may be difficult for you as you need to use the stairs, I don't believe there is an elevator. The listing included airport shuttle as an option- there isn't one...which is fine, I uber'd easily from airport however that should be moved from description.
The location is perfect and safe, just a few mins walk from Oxford Main Street ie shopping, restaurants and nightlife! Clean rooms, Built in Safe Box, Excellent Kitchenette with electric kettle, mini fridge, microwave and stovetop, Great A/C and internet . Great Hot Shower, Good breakfast. Doorman is always present, I felt very safe. Staff was GREAT. Delphina, Veronica and Maxwell are AMAZING - so helpful, friendly and available. They made my stay here so warm and wonderful :) I highly recommend staying here when in Accra!
Stayed in March 2023
Reviewed: March 25, 2023
Guillaume
United States of AmericaGreat value for money!
Stayed in March 2023
Reviewed: March 1, 2023
Katharina
GhanaNothing to note here. Everything was great :)
We really enjoyed our stay at this accommodation. It's just off the very busy Oxford Street so while you have everything you need in walking distance, it's not too noisy at night. The staff were extremely lovely and attentive too, they even brought us an afternoon snack to our room when we got home from a long day of sight seeing. Can definitely recommend this for you stay in Accra.
Stayed in February 2023
Reviewed: February 12, 2023
Merethe
NorwayNothing. I can highly recommend The Ritzz Exclusive Guest House.
Clean room, comfortable bed, nice shower with hot water, refrigerator, small kitchen and safe for our valuables. The breakfast was good and the staff was helpful, Upon arrival we received an upgraded room free of charge. The place was also relatively central in Accra. Important for us were the personal welcome letters to Ghana, written by Mr Mohamed (for a small fee). Without it we would probably not have had our visas, and would not had the chance to vistit Ghana at all. We also received a lot of useful information from him before we left Norway (which is our home country). So a big thanks to you, Mr Mohamed.
Stayed in February 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content