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  5. Reviews of Coconut Grove Regency Hotel

Reviews of Coconut Grove Regency Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5 John Kasavubu Road, North Ridge, Accra, Ghana

#34 of 66 hotels in Accra

Guests' Choice

Review Score

Based on 46 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    7.0
    Ok
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast

    Location

    Stayed in April 2024

  • Reviewed: March 4, 2024

    7.0
    Adequate but facilities were tired.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    On this occasion our room’s fan did not work, we had to ask for 2 towels as only 1 supplied and a blanket as had to use air con which was cold! Also swimming pool was cloudy and looked dirty. Our 1st stay (a week before) was excellent.

    It’s location (quiet) and friendly staff - the breakfast buffet and menus

    Stayed in February 2024

  • Reviewed: February 21, 2024

    9.0
    Central location so convenient- 2 nd stay felt as if they were not expecting us
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Pool did not look clean so did not swim

    Friendly helpful staff- 1st stay excellent room and facilities-2nd stay room fan did not work / had to ask for towels and warm blanket / room seemed very tired!!

    Stayed in January 2024

  • Reviewed: October 21, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I got a room with no hot water, and I was moved to another room the very next day, when I complained. Also, the desk had no direct lighting above, especially for reading.

    Simple, clean and green environment with open space around. Very friendly staff. Good internet. Great breakfast.

    Stayed in October 2023

  • Reviewed: September 10, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights

    Great

    Stayed in September 2023

  • Reviewed: August 7, 2023

    9.0
    Great place to stay in Accra
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    Nothing not to like. Breakfast had room for improvement, but it's a minor issue.

    Great hotel overall. Good location, not far from the centre but also within range of Accra Mall and Kotoka airport. Friendly staff, very helpful: they kept my luggage for a few days while I travelled to Kumasi. Room was huge, pool was nice, so was the bar. Very good price-quality ratio. They drove me to the airport for free on my last day, and to the bus station at 4 am some days prior. Amazing!

    Stayed in July 2023

  • Reviewed: July 17, 2023

    7.0
    was ok
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night

    Boring Tv channels

    Normal

    Stayed in June 2023

  • Reviewed: June 24, 2023

    8.0
    I really enjoyed my stay at Coconut Grove, very good location and staff are very helpful. Will defin
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I think the room could do with new curtains but other than that, it was good

    Breakfast was really good and exceeded my expectation. Different varieties of food and was very tasty

    Stayed in June 2023

  • Reviewed: June 19, 2023

    9.0
    Wonderful
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 5 nights

    Everything

    Internet was bad

    Stayed in May 2023

  • Reviewed: May 1, 2023

    9.0
    Great staff and nice place
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The beds are quite hard, but ok for a night or two.

    Kind and friendly staff. Quiet and clean room and facilities. Lovely pool and bar area.

    Stayed in April 2023

  • Reviewed: January 9, 2023

    9.0
    Sweet Coconut
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing really. The staff were exceptionally helpful

    The welcome with the coconut juice

    Stayed in January 2023

  • Reviewed: December 12, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    Expensive for what it offers

    The hotel is decent, with 24h security

    Stayed in December 2022

  • Reviewed: May 17, 2024

    5.0
    I didn't get the value for my my
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Plugs were not working , fridge was dirty etc

    The serenity

    Stayed in May 2024

  • Reviewed: April 3, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Didn’t pick me up on arrival.

    The location is great.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    My room had lots of things that didn’t work: the night stand was broken, the shower couldn’t be hung from above, toilet paper was missing.. and I couldn’t open the window/curtains as it was facing an outside pathway where the staff was hanging cloths and i caught them looking inside a couple times, which I found pretty uncomfortable.

    Good location, decent services, the staff is kind

    Stayed in March 2024

  • Reviewed: January 8, 2024

    3.0
    Poor
    • Business trip
    • Solo traveler
    • Deluxe King Suite
    • Stayed 1 night

    Looks as if the best dates are past. Tired, not well maintained. There was even a flower vase with wilted flower and foul water in my room.

    A good location. The place has potential.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    5.0
    Not worth the price. Passable.
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Poor breakfast options No air-conditioning in the gym Received a room that wasn't pool facing despite booking Hot water only lasts 3 minutes Outdated furniture Definitely not worth the premium price. Find a cheaper hotel in the North Ridge

    Complimentary airport transfer Friendly staff Large room

    Stayed in December 2023

  • Reviewed: December 28, 2023

    5.0
    Total upgrade needed
    • Business trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The doors, furnitures, the general ambience of the hotel and rooms. The restaurant is ugly, with worn out fans that hardly works making the place stuffy.

    The hotel is past its hay days... Alot of renovations need to be done. The furnitures, room doors and other amenities are out of taste and old school. The bricks need maintenance and face-lift which hasn't been done in a while. The amount charged per room for this hotel is not worth it at all.

    Stayed in December 2023

  • Reviewed: November 8, 2023

    10
    Good hotel in North Ridge
    • Business trip
    • Couple
    • Deluxe King Suite
    • Stayed 4 nights

    The swimming pool would require a little more maintenance. The breakfast offer might be improved offering a wider choice of fruits.

    Very nice position in the North Ridge area. The garden is very nice and the hotel offers good services and meeting areas. The rooms are large and clean. Excellent breakfast even if with a limited choice. The staff is extremely friendly and polite.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    1.0
    Disappointing
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    They do not have stable wifi, and it is frustrating. We should have left the next day. They are clearly aware of the issue but kept saying it would be resolved. I would have preferred honesty. Tip: If you go to a hotel and they give you 4 options to "try" for wifi connections, just know it is not going to be good. The night before we checked out, the guard would not let us in, even after we had told him several times we are guests. It was insane. The driver ended up leaving us at the gate in the dark. We had other minor incidents that are not worth mentioning.

    You can find better hotels in Accra whatever your budget is. This one is not it. My friend was meant to extend her stay beyond our booked days, but ended up looking for another hotel.

    Stayed in November 2023

  • Reviewed: October 31, 2023

    10
    Great hotel . fabulous location and friendly staffs
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    A little uncontrolled noise in the first two nights from guest but all came to normal after they have checked out

    Very friendly staff from reception to kitchen and room cleaners

    Stayed in October 2023

  • Reviewed: October 11, 2023

    10
    I had an amazing stay and I’d definitely go there again some day
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The customer service was a bit poor just because one person was attending to different people at once

    I loved the that it had a heater, air condition, fridge in each room and a very welcoming and homely atmosphere

    Stayed in October 2023

  • Reviewed: May 15, 2023

    6.0
    Accra working stay
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    The outdoor bar is available, but there is difficult to find any staff and you have to wait long time to be served. It's pity because this is the only area to chill out, and the hotel management would need to improve this service.

    Hotel has a good location, close to the GIS with whom I work and not far away from the airport. Breakfast could have some additional offers, but it is not bad at all. Servis can be improved as well. Otherwise, the area around swimming pool is nice and cozy, the fitness is modest but good. The hotel has very effective transfer to and pick up from the airport.

    Stayed in May 2023

  • Reviewed: June 14, 2023

    4.0
    could of been better
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The property needs a massive lot of work and updating. The beds are extremely uncomfortable and the shower didn’t work properly. The shower fix was broken so we had to hold it which was a nightmare for washing hair and in general. We didn’t even get any hot water out of it so in the end even after waiting after turning the heater switch on. In the end we moved hotels as paying all this money per night was not right

    the staff were friendly and attentive

    Stayed in June 2023

Showing 1 - 25

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