Reviews of The Bell Hotel 3 stars
The Quay, Sandwich, CT13 9EF, United Kingdom
#12 of 20 hotels in Sandwich
Guests' ChoiceReview score
Based on 1295 hotel reviews
8.2Score breakdown
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Cleanliness
8.6
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Comfort
8.6
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Location
9.3
-
Facilities
8.2
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Staff
9.0
-
Value for money
8.0
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Free WiFi
6.7
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Reviewed: 24 May 2024
Martin
United Kingdom13 reviews9.0Superb- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Lovely hotel
Stayed in April 2024
-
Reviewed: 24 May 2024
Maurizio
Italy2 reviews9.0Superb- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
We had to wait too long to get our dinner served
Location, staff and room
Stayed in April 2024
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Reviewed: 24 May 2024
Robert
United Kingdom20 reviews1 helpful vote7.0Good- • Leisure trip
- • Group
- • Single Room with Bathroom
- • Stayed 2 nights
My friend's - single room - was very small and represented poor value for money at £185 per night. Overpriced.
Great location, with a bar area which would be great in the summer. Staff were polite, breakfast was good.
Stayed in May 2024
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Reviewed: 23 May 2024
Phillip
United States7 reviews9.0“Medieval English Classic”- • Leisure trip
- • Couple
- • Double Room with River View
- • Stayed 2 nights
Room wasn't ready at 3:00 pm arrival. But Brendan, receptionist, took our luggage upstairs, so that helped out when we returned twenty minutes later. TV selection limited. With the PGA Championship on SkySports, it would have been nice to have had that fairly standard British amenity. Not sure we would have selected in Sandwich if I hadn't had my eye set on RSG's, probably would have stayed in Canterbury. But I'm glad we did stay in Sandwich! It is a decent hotel and a very good place to stay in one of England's best preserved old towns.
The Bell Hotel is "very good." We traveled by train to/from London, and 1/2 mile walk to hotel flat. Two security guards at station did volunteer to help us with rollaway luggage over the tracks, but otherwise it was an easy walk to hotel. It is ideally situated in Sandwich, a quiet Medieval town. Walking paths by and around river and town, which my wife enjoyed while I play golf at RSG's one of the two mornings we stayed there are extensive and are used by locals; my wife felt very safe. (RSG will pick you up and return you.) Fish and Chips traditional and excellent; breakfast off-the-menu very good, and staff friendly. Beware there is no elevator, and the stairs are steep to room. But room with view of River Stour, open doors, and small balcony, fit our tastes. PS Namaste restaurant in alley behind hotel is excellent for Indian food and jammin' on a Thursday night. I hear from local source that Luigi's is also very good.
Stayed in May 2024
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Reviewed: 13 May 2024
Alison
United Kingdom1 review9.0“Nice hotel. Very obliging staff and food was very good!”- • Leisure trip
- • Couple
- • Double Room with River View
- • Stayed 2 nights
- • Submitted via mobile
Location was good nice view of the river!
Stayed in May 2024
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Reviewed: 6 May 2024
Hannah
United Kingdom3 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
The bathroom could do with some tlc
The room was nice and at the correct price point
Stayed in May 2024
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Reviewed: 2 May 2024
Matt
United Kingdom4 reviews8.0“Brilliant people great food and drinks”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Cold water showers
Location was excellent the people were great and the food was top notch !
Stayed in April 2024
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Reviewed: 29 April 2024
Helen
United Kingdom4 reviews7.0“Disappointed on first visit but happy to visit again & see if improved.”- • Leisure trip
- • Family with young children
- • Family Room (2 Adults + 2 Children)
- • Stayed 2 nights
- • Submitted via mobile
Stayed 2 nights with our 10yr old daughter. First night given a large room but with hearing stifling & unable to turn down & no hot water for a bath / shower. Raised with staff & they moved us rooms the next morn. Second room had no working tv & they couldn’t fix all day after several attempts, norm wouldn’t bother me but hubby & daughter like a tv. Breakfast on the Sun morn was extremely slow service with other guests arriving after us in dining room but served first & after 40 mins we still didn’t receive our hot breakfast orders so gave up as needed be elsewhere by 10am . Receptionist & Gen Manager apologetic and understood .
The location by the river was lovely. Rooms spacious and light , beds large and very comfy, food great and staff very attentive and when experienced several issues listened and apologised and did what they could to rectify asap.
Stayed in April 2024
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Reviewed: 21 April 2024
Stephanie
United Kingdom3 reviews1 helpful vote8.0“Beautiful hotel with friendly staff”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Lack of parking or no discount parking in the car parks near by. Price was expensive for us.
The hotel was very clean and staff friendly. Beautiful location and nice food and drinks.
Stayed in April 2024
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Reviewed: 21 April 2024
Alistair
United Kingdom11 reviews8.0Very good- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Staff were excellent. Location super for our trip
Stayed in April 2024
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Reviewed: 14 April 2024
Richard
United Kingdom20 reviews8.0“Apart from the above problems overall a very nice stay with great staff and superb breakfast selection and service”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Public area doors and hand rails were grubby and needed cleaning
Clean and comfortable bedroom although the shower was weak and unable to adjust the temperature
Stayed in April 2024
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Reviewed: 11 April 2024
Michael
Isle of Man1 review7.0“A very pleasant stay in an excellent location”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
Quite easy to get lost in a maze of corridors.
Friendly, helpful staff, excellent location, good communication and a pleasant atmosphere.
Stayed in April 2024
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Reviewed: 10 April 2024
Christopher
United Kingdom5 reviews8.0“A great hotel. A pity not all of the the guests behaved in a civilised way when we visited.”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room with River View
- • Stayed 1 night
The available car parking arrangements could have been explained a lot more clearly. We were unlucky enough to have a party of drunken young men staying immediatley above us. They kept us awake for hours and made a horrible mess on our balcony. There was nothing the hotel staff could realistically have done about this, except to blacklist the guilty guests against future stays. Which they appear to have done.
Location is very good, and the hotel is splendid old building which has been well looked after.
Stayed in April 2024
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Reviewed: 7 April 2024
Golding
United Kingdom1 review9.0“Staff & cleanliness were excellent”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room with River View
- • Stayed 1 night
Bed too soft and mattress somewhat worn
Cleanliness & location were excellent
Stayed in April 2024
-
Reviewed: 7 April 2024
Antoine
United Kingdom1 review9.0Superb- • Leisure trip
- • Family with young children
- • Family Room (2 Adults + 2 Children)
- • Stayed 1 night
- • Submitted via mobile
Beautiful historic town and the hotel is in a great location.
Stayed in April 2024
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Reviewed: 5 April 2024
Alan
United Kingdom6 reviews8.0“An enjoyable stay.”- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing comes to mind.
Good location, good sized room and a comfortable bed.
Stayed in April 2024
-
Reviewed: 4 April 2024
Poonam
United Kingdom6 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Family Room (2 Adults + 2 Children)
- • Stayed 3 nights
- • Submitted via mobile
Bed was really comfortable, breakfast was fantastic. Hotel management resolved any issues raised really well. Great location
Stayed in April 2024
-
Reviewed: 3 April 2024
Clifford
United Kingdom5 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
I think the hotel bar could stay open a bit longer for residents
It's just a lovely place to stay
Stayed in March 2024
-
Reviewed: 1 April 2024
Archana
United Kingdom20 reviews7.0“Good location some update is needed for the property”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Our shower cubicle was draining properly. Some of the fittings were missing on furniture Our reserved parking space got used but we were accommodated with an alternative arrangement
Location was great Breakfast was excellent
Stayed in March 2024
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Reviewed: 30 March 2024
David
United Kingdom38 reviews3 helpful votes8.0“Very comfortable overnight stay. Attentive staff and comfortable room. Would”- • Leisure trip
- • Solo traveller
- • Single Room with Bathroom
- • Stayed 1 night
- • Submitted via mobile
Nothing
Great location, great breakfast, comfortable room with sufficient tea and coffee making facilities and water. Parking arrangement with a car park round the corner worked well.
Stayed in March 2024
-
Reviewed: 23 March 2024
Sue67
United Kingdom19 reviews9.0Superb- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
The room has very nice decor and good view
Stayed in March 2024
-
Reviewed: 21 March 2024
Jon
United Kingdom6 reviews1 helpful vote9.0“Great”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room with River View
- • Stayed 1 night
- • Submitted via mobile
We loved the view, the room was spacious, the bed comfortable and the breakfast was excellent
Stayed in March 2024
-
Reviewed: 11 March 2024
Andrew
United Kingdom4 reviews9.0Superb- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room with River View
- • Stayed 2 nights
- • Submitted via mobile
Hotel was lovely and the location was perfect
Stayed in March 2024
-
Reviewed: 10 March 2024
Moore
United Kingdom2 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room with River View
- • Stayed 2 nights
- • Submitted via mobile
The lack of parking on site - having to use a display and pay parking was an inconvenience.
Central quiet location in Sandwich - lovely period hotel. Well appointed room with the requested river view, comfortable bed. Friendly and helpful staff. Liked the foyer area - couches, armchairs and a wood burning stove, ideal for evening relaxation. X
Stayed in March 2024
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