can't think of anything

My Husband had difficulty climbing stairs and we were moved to a ground floor bedroom as soon as one became available. All the meal that we had were top quality and nothing was too much trouble if we needed it.

Stayed in May 2024

Comfortable, accessible by public transport, nice big room, lovely swimming pool.

Stayed in May 2024

A bit worn down. Didn't have an elevator. We had to carry my parents luggage up and down the stairs. Staff are great, but things can go a bit slow during the shift transition.

Decent english breakfast and dining area with sunlight coming in during the morning. Helpful and polite staff. Reception staff, Steve, was friendly and gave great local tips.

Stayed in May 2024

The fact that there was no food being served other than breakfast on a Sunday meant I wasn't able to get a meal on Sunday. I was only able to get my breakfast. I don't drive so I wasn't able to venture anywhere closer and there aren't any takeaways that I was able to order to be delivered to the hotel. Bit of a shame and maybe some consideration to have the restaurant open on a Sunday for people in a similar situation.

Location wasn't too far from the stations, about a 20 minute drive. The size of the rooms were great!

Stayed in May 2024

I found the bed a little too firm but I’m also aware that’s personal preference.

Very good value and so pretty

Stayed in May 2024

Bedroom furniture and carpet a little tired and requires some updating

Friendly and helpful staff, good breakfast

Stayed in April 2024

There were no staff to man the bar. A sign on the bar said ask at reception for service, another guest asked at reception if there was someone to serve and was told a straight 'no' without any explanation.

Lovely big room and bathroom . Comfortable bed. Tea and coffee making facilities.

Stayed in March 2024

Nothing

Good location. Friendly staff. Nice pool.

Stayed in April 2024

Na

Very friendly staff on arrival, great breakfast & just a good all round staff.

Stayed in April 2024

Room very dated with a large step down at the entrance. Tiolet reluctant to flush. Shower control stiff and difficult to operate Last room available so don't know what the other rooms are like

A very average experience, service okay, food okay, Price average to expensive,although it was a Saturday night

Stayed in April 2024

Breakfast was indifferent

Nice little pool, friendly staff, large and clean room, great shower

Stayed in April 2024

Nothing really I didn't like.

Good location .. breakfast was good.. room big kept clean.

Stayed in April 2024

Bed was a little to soft for me.

Lovely large clean room. Breakfast was buffet style had plenty to chose from.

Stayed in March 2024

If I was being picky the room wasn't spotlessly clean but it was acceptably clean as the beds, toilet, washbasin and bath were clean. Just could have done with a cloth/duster around the windows, door frames etc.

The staff were very friendly, welcoming and extremely helpful. The receptionists were very understanding about the situation I was in and kept my room available for me while I was unsure how long I would be staying for. The shower was excellent and the bed very comfortable. The breakfast was very good.

Stayed in March 2024

If breakfast is not included then what was available when I stayed was nowhere near worth the price of £15.99 for continental plus cooked breakfast. The evening meal was fine because it was convenient, but there are better places to eat. I asked if they did pancakes for breakfast but they did not and nor did they do porridge. I didn’t bother chancing my luck asking for an omelette. The pool is very small and usually used for lessons for children up until a certain time. Not worth taking your swimsuit.

The hotel is convenient and the room was large and reasonably priced. There are large, if empty, rooms downstairs where you can sit/eat and the grounds are attractive but pretty grounds are not what I would call a priority. The food I ate during the evening was nice enough but not top quality. I had a lasagne but didn’t bother with starter or dessert. I have stayed here many times but, when there’s a crowd, we invariably eat out in the evening. Personally I really dislike the new minimalist décor with different coloured tub chairs and melamine tables on a tiled floor. It may be easy to clean but it completely lacks any welcoming atmosphere and class.

Stayed in March 2024

The bar wasnt manned, the changing rooms for the pool was very dirty and there was a awful smell in them. The pool area and pool water was freezing. The breakfast wasnt great everything was cold. Not a great choice.

The room/hotel was spotless where you could see but when opening the bedside drawer there was rubbish in them, lynda on reception was brilliant and seemed to be the only member off staff we seen, she was very helpful and came and got us drinks on the bar despite it not being an area she would cover.

Stayed in March 2024

Food was on the cold side

Stayed in March 2024

Nothing

Staff, cleanliness, breakfast and car park

Stayed in March 2024

One room was stunning and the other looked like it need some tlc

The conservatory was lovely

Stayed in March 2024

Not as clean as would of expected

The location

Stayed in February 2024

I would have been nice to have lunch at the hotel. Even pre made sandwiches or sausage rolls etc

Lovely friendly atmosphere, great staff. Comfortable rooms and lovely pool and sauna

Stayed in March 2024

Great location for our needs

Stayed in March 2024

No real dislikes. Television remote needs replacing.

The Oriel is a very comfortable and friendly Hotel, the room was spacious, comfy and clean with all the facilities that you would expect in the room. Some of the fixtures and fittings were slightly dated but this did not affect the comfort. Breakfast had a decent selection along with the standard cooked fayre which was cooked to order. The evening meal was also very tasty and reasonably priced, although the restaurant / Bar area lacked atmosphere. I did not have the opportunity to try the leisure facilities.

Stayed in March 2024

Bed / mattress quite hard and uncomfortable

Lovely location - good value for money including breakfast . Rooms big ! Pool leisure facilities added bonus. Excellent customer service from the gentleman providing dinner and breakfast - went above and beyond catering gluten free for coeliac guest.

Stayed in February 2024