Manchester Road, Castleton, Rochdale, OL11 2XZ, United Kingdom
#6 of 13 hotels in Rochdale
Guests' ChoiceBased on 1366 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.4
Facilities
8.2
Staff
8.4
Value for money
7.6
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 May 2024
Clare
United KingdomOnly a small thing, there are no USB plug sockets.
Lovely location, peaceful, nice facilities.
Stayed in May 2024
Reviewed: 10 May 2024
Louise
United KingdomStaff on reception were a little unhelpful but it was more down to a language barrier and they didn't understand what I meant (when asking about opening times of pool and if you get a towel provided by the spa department for a swim)
The location was brilliant and the grounds are lovely, the hotel was nice but tired in places even though you can tell it's recently been done
Stayed in May 2024
Reviewed: 10 May 2024
Robert
United KingdomBuilding work no where to sit outside
Spa was lovely had a privilege room was ok
Stayed in May 2024
Reviewed: 9 May 2024
Victoria
United KingdomThe gym was closed on the Sunday so we could only use the facilities on the Saturday.
The room was very spacious, and clean and even though the hotel told us there could be noise in the evening, we didn't hear anything. The spa Facilities are great and really make a difference to the stay. Good Location if you need to be close to the motorway.
Stayed in May 2024
Reviewed: 9 May 2024
Hazel
IrelandThe bar in blackness at 1030 . Very quiet Thurs night. 🤫
The hotel I stayed in it 17 years ago. Its pretty much the same so they are doing a big 2m refurb. The swimming pool was great and thermal suite but looking forward to seeing the refurb . Staff not really informative at reception on the first 2 nights and some of the restaurant staff a little stand off ish !! Day 2 breakfast was great plus all staff including the lovely Fatima on reception rectified my bill. Nice food and good selection all around. It was in the middle of refurb so I take it its not running as expected. Thanks
Stayed in May 2024
Reviewed: 8 May 2024
Laura
United KingdomAsked for instant coffee for room as didn't get refreshed... reception huffed and puffed when I asked for some. Went for breakfast, old man wanted some help, lady serving there also huffed and puffed and helped him begrudgingly. Ordered room service, got told about 5£ charge after I ordered creating pressure for me to accept it. Asked if I could pay by cash through phone in room for room service, got hung up on so had to ask at reception. Ordered room service, over charging ... charge 14£ for 1 half of a puked pork roll. £6 for tomato soup and quarter of a roll... was madness . £5 for a coffee? Jeez also not a lot of plugs in room
Loved the rooms, very clean and comfy bed . Loved the ground the whole site looked beautiful! Didn't use the pool but looked lovely. Some staff were good.
Stayed in May 2024
Reviewed: 8 May 2024
Laura
United KingdomThe staff seemed quite moody whenever we asked for extra towels or when we went down to breakfast! A lot of huffing and eye rolling! Find it very unprofessional! I'd also have liked milk alternative options in the rooms for tea!
The pool, sauna and jacuzzi were amazing! The rooms were clean and tidy!
Stayed in May 2024
Reviewed: 7 May 2024
Denise
United KingdomCleanliness of bar area. Aqua aerobics on Thursday morning
Bedroom was very comfortable with good facilities. Staff very friendly Dinner was very nice.
Stayed in May 2024
Reviewed: 7 May 2024
Brian
United KingdomAll was really good.
Great Breakfast and Spa facilities. Room was clean and comfortable. Restaurant Food really Good, Staff were friendly and helpful.
Stayed in April 2024
Reviewed: 4 May 2024
Martin
United KingdomWell all was great unfortunately we never read the small print my husband come to pick us up after our stay only to receive a 100 pound parking fine for a ten minute stay not happy will not stay again or recommend to family and friends feel robbed
Loved the whole experience staff ar really helpful and very professional
Stayed in April 2024
Reviewed: 29 April 2024
Chris
United KingdomThe food. I had the pork belly meal and although it tasted really nice, it was a very very small portion for the price (£25) I only got a small piece of pork belly. One (yes one!) small roast potato. Three tiny little carrots and a mountain of water cress. It did not fill me up at all. My partner had the fish and chips and although hers was a good size the fish batter was soggy as if the oil had not been hot enough to cook it properly. And because of that the oil seemed to have turned the cod a greasy yellow. Overall, very disappointed with the food for the price it cost.
The spa and room were really nice.
Stayed in April 2024
Reviewed: 25 April 2024
Faizza
United KingdomN/a
Facilities were clean an working The staff are always happy to help
Stayed in April 2024
Reviewed: 25 April 2024
Rachel
United KingdomHard mattresses Loud guests slamming doors all night Weddings go on until 1:30am, meaning loud music (though this was less disruptive than the guests)
The spa facilities were excellent (included as part of your stay) The location was excellent
Stayed in April 2024
Reviewed: 24 April 2024
James
United KingdomThe rooms are quite tired and the shower has a tiny head.
Pool and thermal spa were great and not too busy especially in the morning. Staff helpful.
Stayed in April 2024
Reviewed: 23 April 2024
Bita
United KingdomBreakfast area was nice and clean
Service was amazing
Stayed in February 2024
Reviewed: 19 April 2024
Adam
United KingdomExplained when I arrived that I had just completed the Manchester marathon and I was intending to spend the day in the spa relaxing (the only reason we booked this hotel was to use the spa facilities) asked if we could use it extended the following day as it was already late by the time we were checked in and they said it was fine. When we went down in the morning we were advised that we were not allowed to go as it was nearing 12pm checkout time. If I knew this was going to be a problem I wouldn’t have used this hotel as paying £90 for the room only on a random Sunday without being able to use the spa just wasn’t great for us.
Clean rooms/good food
Stayed in April 2024
Reviewed: 18 April 2024
Adrian
United KingdomThe heater /AC was too far away from bed
Lovely room and spacious bathroom
Stayed in April 2024
Reviewed: 15 April 2024
Schofield
United KingdomIt’s a little tired in areas- needs some TLC
Comfortable, clean, friendly, lovely spa facilities, good food at dinner and breakfast
Stayed in April 2024
Reviewed: 11 April 2024
Kelly
United KingdomThe spa was excellent
Stayed in April 2024
Reviewed: 9 April 2024
Rachael
United KingdomNo one was around at reception to ask questions, or to answer the phone. Waited for 15 minutes, still no one came!
Room was comfortable. Food was good.
Stayed in January 2024
Reviewed: 7 April 2024
Catherine
United KingdomOne of the sockets by the bed wasn't working so wasn't able to use it to charge my phone.
The Spa
Stayed in April 2024
Reviewed: 6 April 2024
Jillian
United KingdomThe hand soap in the room was empty. My seven year old daughter ordered pasta from the children’s menu and the sauce was very spicy, not suitable for children. The child swim lane was too small and should have been half the pool not 1/3.
Friendly helpful staff. The room was clean and facilities were good.
Stayed in April 2024
Reviewed: 5 April 2024
Blenn2000
United KingdomDirections to disabled parking. We saw the wheelchair sign only after climbing the hill. On the little hill from the car park there was only space for one car to drive down indicated down, if we had known that 2-way traffic was allowed, it would have saved me painful climb up the reception from the lower car park. Our room was rather a long way from dining and reception and after a long day, for me there was too much walking to and from the room. The coffee at breakfast was just barely warm.
Choice of breakfast was very good Bed was very comfortable, clean and the weight ot the duvet was just right (for time of year)
Stayed in March 2024
Reviewed: 2 April 2024
Sian
United KingdomThe communal areas especially could do with a referb; it needs more than a lick of paint. The rooms and upstairs hallways are in better nick.
Very easy to reach from the M62. Pool and jacuzzi were lovely. Breakfast was lovely both mornings, and we had room service both evenings, which was great too. Plenty of parking, and the view over fields is nice. I'm guessing that it was a statley home in the past, as some of the original features are obvious. Would definitely book again.
Stayed in April 2024
Montréal, Canada
Florence, Italy
Chaweng, Thailand
Cairns, Australia
Flachau, Austria
Cocoa Beach, USA
McAllen, USA
Shenyang, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content