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  5. Reviews of Manor Hotel

Reviews of Manor Hotel 2 stars

23 Nevern Place, Kensington and Chelsea, London, SW5 9NR, United Kingdom

#916 of 1,017 hotels in London

Guests' Choice

Review score

Based on 602 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.4

  • Location

    8.6

  • Facilities

    6.0

  • Staff

    7.4

  • Value for money

    6.8

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 21 May 2024

    5.0
    A good place to stay if you’re on a budget.
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The wall lamps in the room looked a bit dangerous. One sparked and another was extremely loose on the wall. It looked a bit dated and could probably do with a bit of a revamp, but overall, it was a decent stay.

    Great location and the staff member on reception was helpful. Refreshments and water were good.

    Stayed in April 2024

  • Reviewed: 20 May 2024

    5.0
    Great location and okay for the money
    • Leisure trip
    • Group
    • Family Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The state of the shared toilet was absolutely disgusting, the toilet seat was dirty and there was a really unpleasant smell lingering around which sadly really lowered the overall experience.

    The room itself was quite nice and clean, perfect for one night stay. The location was also great, close to the tube station.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    6.0
    Fine for a short stay if being close to station is priority
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Just seemed quite dirty, the stairs, the shower, the toilets.

    Location about 5 min walk from tube, sink/TV in room and tea/coffee facilities. Staff were fine

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    This hotel is a budget choice. So, do not expect much for the room. Might not be suitable for stays longer than 3-5 days.

    It is 5 mins. away from Earl's court station which is great for travelling around the city

    Stayed in May 2024

  • Reviewed: 16 May 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night

    Dusty hangers, generally smelly, not clean

    Location

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The parking is very expensive

    The location

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Dated but clean hotel close to London transport links
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    - I'm a light sleeper and you could hear everyone walking up / down the stairs and opening/shutting doors in the night. - blinds need replacing in the room with blackout blinds - dated but clean

    - convenient location to an underground location - walkable distance to the natural history museum and Royal albert hall - tea/coffee making facilities - fan provided within room upon arrival (it was extremely hot when I stayed) - room size adequate for one person - compared to prices of alternative accommodation nearby, this was value for money.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    5.0
    If you’re needing a cheap spot to stay and don’t need a lot, this could be for you.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Some stains on the sheets and towels, some blinds in the window were missing.

    Price was great, and front desk staff was friendly and helpful.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    5.0
    Clean rooms. Decent area.
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There was a strange noise (like a water pump or water heater) that was persistent throughout the night stopped around 2am and started again at 4am so very little sleep.

    It was a good price for the night I stayed.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No ensuite shower or toilet and didn't feel that clean

    Location

    Stayed in May 2024

  • Reviewed: 4 May 2024

    5.0
    Acceptable for one night, but the room was tiny.
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night

    Very poor flow of water in the shower - barely adequate. No plug in the wash basin, making wet shaving difficult. Mirror above the wash basin was very low, again making shaving difficult. No tooth mug for rinsing after brushing teeth. Bed was OK, but the mattress was definitely past its 'best by' date, and needed to be replaced. Steep, narrow staircase between the second and third floor.

    Very helpful staff. Everything in the room was clean and in working order. Two decent towels provided. Tea and coffee-making facilities provided, including an adequate number of milk pots (lots of places don't supply enough). No noise. Very convenient for Earls Court Underground station.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Business trip
    • Group
    • Double Room with Shared Bathroom
    • Stayed 5 nights

    The toilet facilities are a bit old and not in the best condition anymore, but sufficient for our stay.

    We were a school class traveling with students and teachers. The staff at the hotel were very friendly, forthcoming and helped us to organise the best possible room situation, for which we were very thankful! The hotel is in close proximity to restaurants, cafés and the next tube stop is also only a few minutes away. We would definitely book the hotel again.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    Great location, very close to subway and Hyde park
    • Leisure trip
    • Family with young children
    • Family Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The shower unit was in mould and the room was dusty

    Convenient location.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 7 nights

    cleaning of the common bathroom and toilets was below all standard

    Good location,

    Stayed in March 2024

  • Reviewed: 24 April 2024

    7.0
    Satisfied
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Staff are very considerate my cousin visit a couple of our hours to chat they allowing me.

    Staff are friendly

    Stayed in April 2024

  • Reviewed: 7 April 2024

    6.0
    Ok but not great
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The building has potential but is outdated The room had only a small heater which was not enough I tried to find a new one but the reception is always empty

    The room was ok quite big for a small room and quite clean The location is nice

    Stayed in April 2024

  • Reviewed: 19 March 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 3 nights

    Bathroom location

    Bed

    Stayed in March 2024

  • Reviewed: 16 March 2024

    5.0
    A nice place to stay
    • Leisure trip
    • Group
    • Quadruple Room with Bathroom
    • Stayed 1 night

    No toilet paper. Not even a bit.

    The hotel is in lovely neighbourhood with Vicorian terraced houses, close to the tube. Next to it there is a very good breakfast spot with British food, a nice pub where you can eat and chill in the evening. There was an electric kettle and a lot of tea, coffee, biscuits and even milk in the room. Fresh towels and toiletries. Free wi-fi. You can charge your phone via USB slot.

    Stayed in March 2024

  • Reviewed: 24 January 2024

    7.0
    Good hotel
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Cleanness behind the bed was all dusty not all bad but some places in the room could be cleaner

    Good room nice bathroom good space decent room for a night

    Stayed in January 2024

  • Reviewed: 19 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 4 nights
    • Submitted via mobile

    Staff is friendly facilities could have been better improved However not bad for short stays....

    Stayed in December 2023

  • Reviewed: 14 December 2023

    7.0
    Surprisingly decent
    • Leisure trip
    • Group
    • Triple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Only point of contentiousness for cleanliness was the kettle which was visibly dirty on the inside. The bathroom adjacent to it had mild mold damage on the ceiling but certainly not as bad as previous reviews suggest and far from a health hazard. The shower temperature was either extremely hot or cold, no in between. Must be said however that the toilet and shower area itself were fairly clean given they are common areas. The stairs and general reception area were dated but nothing major.

    To be honest, I was surprised given some of the reviews. Having read the previous comments, I was expecting to stay in a dirty, mold infested prison. However, to be honest, this was not my experience. Our room was a triple room on the third and top floor and was actually very clean. No visible mold in the room. The sheets were fresh. Bizarrely there was a sink present but given there was no private bathroom, that was actually quite useful. The heating functioned almost too well and the room was toasty, which is nice in winter. The guys at reception were actually really nice. Unlike previous commenters have suggested, we were allowed to leave our bags when checking out and the staff at reception could speak English. Also, regarding the smell other comments complained about. I would consider my sense of smell very good and would say the entrance had a light scent of cigarettes but hardly anything major as other commenters suggested. Would I recommend this hotel? Depends on the person, but this is perfectly serviceable for a stay of a few nights in my opinion.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    5.0
    Its not the best but not the worst either
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Dirty towels but I got clean one after asking, common spaces were a bit messy. I asked two roomkeys just to be sure I can get in the room. There is no staff at night. And they roomkeys dont work if they are in contact with phone.

    Friendly staff, good location. Okay in general.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    6.0
    It was okay and very near to the Underground.
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night

    VERY steep staircase between 3 and 4th floors. Do not bring luggage if you book in here. Backpack tyope of bag is best. NOT good for bags with wheels. The first two or three flights of stairs were okay.

    Check in was okay although the hotel was unattended and locked prior to lunchtime and I could not drop my bags, Room had shower and toilet although postage stamp sized. Was clean enough.

    Stayed in November 2023

  • Reviewed: 3 December 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Mouldy shower room and dirty toilet

    Location and price

    Stayed in December 2023

Showing 1 – 25

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