Arrived at mid evening. property cold and no power. Thankfully hubby knew what and where to look to remedy situation. Work maintenance in adjoining properties caused dirty entrance halls which didn't give a good first impression.

Location of property ideal for visiting many destinations around area. Property well maintained and very well equipped. Comfy bed and quiet location. Close to lovely town centre with many places and activities to enjoy

Stayed in April 2024

Please refer to sheet we handed in when returning our key

Location. Welcome pack

Stayed in March 2024

The difficulty in finding the premises. Should be a layout plan available showing location of numbers

bought my own

Stayed in May 2023

A key safe at the property would be much more convenient. And 2 sets of keys even better. No spare bed linen so could not wash the sheets. The interim clean was over halfway during the stay. There was no room to move around the bedroom, maybe too much furniture in there, the wardrobe and bedside cabinets to large for the room. The shower not great but adequate.

The location was great and accommodation exactly as described. The office staff are very helpful. The property was comfortable and well stocked.

Stayed in April 2023

The weather but that can't be controlled.

Location close to Poole Quay (0,5 mile), footpath along side of Poole harbour leading to the Quay. Ground floor apartment, compact but sufficient for two.

Stayed in April 2023

N/A

Cosy Great location

Stayed in February 2023

Bedroom backs on to a garden which is fine but double glazing may help reduce the noise. This didn't ruin the holiday. TV should be upgraded to a smart TV. These days we all have Netflix or Amazon accounts.

Location, how clean the property was. Good Kitchen. The welcome pack was very good. comfortable and light. Excellent WIFI Great to amenities. Ironing board Iron , etc.

Stayed in July 2022

It’s a shame the property doesn’t have even a tiny space to sit outside, but that’s the architects fault!

The layout was great, very clean and lovely comfy bed. Soft fluffy towels and everything you need is there.

Stayed in June 2022

Great accommodation, good location.

Stayed in May 2022

Parking was a short walk from actual flat so a distance to carry luggage. Bed not hugely comfortable and space in bedroom quite tight

Small compact flat, in a good position near Park and harbour, shops, restaurants, lots of handy storage space, lovely soft towels, well equipped kitchen

Stayed in May 2022

Damp mops need to be kept in outside store (where electric meter is) as made under stairs cupboard & apartment smell v stale. Had to open all windows on arrival & buy air freshener

Perfect for strolling into Poole Quay & good as a base for paddle boarding in the area

Stayed in September 2021

Negatives: It’s actually quite a small space - the bedroom especially is tiny. Lots of long emails, instructions and messages, including ads for other properties, from the moment we booked. So much so that I ended up glossing over the relevant bits!

We stayed in Flutes for four nights over the bank holiday weekend. It was a comfortable enough stay without being amazing. Positives: Just a few minutes walk into the old town. The apartment had pretty much everything you might need. Nice touches - bottle of wine and snacks waiting for us. Good WiFi.

Stayed in May 2021

No loo roll Grouting around bath shower area needs attention cleaning replacing Bathroom net curtail need replacing Shower curtain needs cleaning/ replacement absolutely filthy Very bad damp mark on the bathroom ceiling due to suspected leak Bathroom extractor not operational Cushions on the bed badly stained Dishwasher tabs but no dishwasher that we could find Bad smell of damp Entrance/ communal area grubby unclean Under the bed ( lost pencil ) was absolutely disgraceful Very small bedroom

Stayed in August 2023

location was excellent. It was nice and quite.

Stayed in August 2023

Nothing

Great location for everything in Poole. Apartment was well fitted out & nice & clean. Would stay again.

Stayed in August 2023

My reason for not wanting to book again is the company you book through. Even before the check in we had issues. Booking.com gave the option to pay on arrival but Quay living took a payment 5 days before anyway and when I phoned them they said it wasn’t possible to pay on arrival. You also get so many emails before the check in needing to provide proof of address etc. There is also an extra fee of £6 per person staying that you need to pay or leave a deposit of £200. We also had an incident with my parents forgetting their passports in the flat (totally on them ofc) but Quay living was not helpful at all even though my mum called crying on the phone several times. They told us they had looked and cleaned the flat for 4 hours and there was no passports. They would go in again and check and call after but we never received a call back. I phoned their emergency number and got a call back the day after. The passports was ofc in the flat (as we knew and they obviously did not check even though they said they had. My parents had to go to London to the embassy, spending a lot of money for new temporary passports since we weren’t allowed in to check in time. A simple mistake from our side that just wasn’t treated very nice by the company unfortunately.

Great flat and location (nothing wrong with that).

Stayed in October 2021

We loved the decor and the mod cons. The property was very clean throughout. The location is excellent, and everything is within walking distance.

Stayed in September 2021

No sun light to the apartment so it was chilly at night once the warm day was done.

Position to Poole very close and convenient.

Stayed in August 2021

Location near to my mum for visiting. Plenty to do around that area.

Stayed in May 2021

There are no comments available for this review

Stayed in November 2022

There are no comments available for this review

Stayed in September 2022

There are no comments available for this review

Stayed in September 2022

There are no comments available for this review

Stayed in July 2022

There are no comments available for this review

Stayed in October 2021