44 Hoole Road, Chester, CH2 3NL, United Kingdom
#7 of 28 B&Bs and Inns in Chester
Guests' ChoiceBased on 655 B&B reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
9.2
Facilities
9.1
Staff
9.4
Value for money
9.2
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 May 2024
Jmj33
United KingdomNo full length mirror in the room. The website gives the wrong time for checking in.
Ample parking. Very accomodating as we arrived earlier than anticipated. Thoroughly enjoyed the breakfast. The cooked breakfast was served hot. Both hot and cold selections of breakfast were very good.
Stayed in May 2024
Reviewed: 24 May 2024
Simon
United KingdomLady on reception was really helpful and friendly. Will stay again
Stayed in May 2024
Reviewed: 20 May 2024
Sue
United KingdomThe bed & pillows could be a little softer
Chester Guest House was very clean, comfortable & near lots of facilities. The breakfast was exceptional. It was self service with everything you could think of from cereal, yogurts, full English to fruit & danishes. The staff were very pleasant & helpful. Ray was a wonderful host, thank you.
Stayed in May 2024
Reviewed: 20 May 2024
Rebecca
United KingdomBeautiful room, friendly staff, lots of parking. We wouldn't stay anywhere else in Chester!
Stayed in May 2024
Reviewed: 20 May 2024
Nicole
United KingdomRoom was a little small but absolutely fine for 1/2 nights
Friendly, helpful host. Very comfortable bed. Little extras in the room (bottle of water, biscuits, crisps). Local restaurants within walking distance.
Stayed in May 2024
Reviewed: 19 May 2024
Tracey
United KingdomBreakfast - the lady who runs the breakfast room is very rude. 1st morning ok, 2nd morning arrived at 8:30, no space to sit so asked to come back. Did so 5 mins later, no bacon, fruit or yoghurts left. Asked for more only to be told there wasn’t any. Milk was off in coffee machine so couldn’t have a decent drink. Felt very rushed as it got to 8:55 & felt under pressure to leave by 9!!
Lovely spacious well equipped room. Nice, welcome from lady on reception
Stayed in May 2024
Reviewed: 16 May 2024
Dawn
United KingdomRoom good and bed comfortable plus a lovely large shower in the bathroom. Breakfast excellent with plenty of Gluten Free options available for those who are Celiac. Friendly, helpful staff member on arrival. Easy walk into Chester where there are lots of eateries, cafe's and bars and lots of museums and history if that's your thing. There is a Railway Station if you wanted to travel on an away day out of Chester if you were staying for a few days.
Stayed in May 2024
Reviewed: 15 May 2024
Evzen
Czech RepublicWeak wi-fi in our room
Friendly staff, very good breakfast, close to centre (10 min walk), close to station
Stayed in May 2024
Reviewed: 15 May 2024
Tracey
United KingdomEverything was good - the only slight disappointment was that the sound on the TV did not work
Stayed in May 2024
Reviewed: 14 May 2024
Emma
United KingdomNothing
Place was lovely - the host was very nice and hospitable. The food was great. It was easy to explore Chester from here and we're very glad we stayed
Stayed in May 2024
Reviewed: 14 May 2024
Veronica
United KingdomThe stairs to our room, I should have requested a ground floor room. I am disabled, walk with a stick, so stairs are slow and painful for me.
Greeted by the friendly welcoming host. Shown to our room, talked through all facilities, breakfast etc. Wonderful walk in double shower, really comfortable bed in a bright airy room. Fabulous choice at the help yourself buffet breakfast. We had cooked, which was superb. Local farmers eggs were exceptional. The staff were friendly, professional and quick. Plenty of parking. Easy to get a bus into the city centre and back. And the weather was great!
Stayed in May 2024
Reviewed: 13 May 2024
Michael
AustraliaThe ambience of building and the staff were great
Stayed in May 2024
Reviewed: 12 May 2024
Joyce
United KingdomNothing worth mentioning really
Friendly , the host gave us lots of information about local locations . Lots of little touches . Crisps for kids , nice toiletries.
Stayed in May 2024
Reviewed: 10 May 2024
Jacob
United KingdomSmall issue with soundproof
Excellent breakfast and the staff, very comfy bed. We all like the design of the room!
Stayed in May 2024
Reviewed: 9 May 2024
Richard
United KingdomNothing in reality. Breakfast serving is limited to a one hour period which some may find a little restrictive.
The room and the location. Staff at breakfast were accommodating. The property had been substantially expanded and much enhanced since my last stay in 2017.
Stayed in May 2024
Reviewed: 7 May 2024
Lister
United KingdomThe guest house was beautifully decorated, very clean and the owners and staff were very friendly and welcoming. We will definitely be back and have recommended to friends and family.
Stayed in May 2024
Reviewed: 7 May 2024
Pauline
United KingdomCouldn't find any thing to complain about
Every thing could not fault it..lovely owner and staff will definitely be returning
Stayed in May 2024
Reviewed: 3 May 2024
Kanna
AustraliaBeautiful home. The owners were very helpful & friendly. Great to have parking onsite. The breakfast was wonderful
Stayed in May 2024
Reviewed: 30 April 2024
Cm
United KingdomVery tastefully furnished. Lovely courtyard. Wonderful location for an easy walk into the city
Stayed in April 2024
Reviewed: 30 April 2024
John
United KingdomWeather otherwise everything was good or better
Location very good an easy walk to busy shopping and sights
Stayed in April 2024
Reviewed: 29 April 2024
Sandra
United KingdomThe room was spotlessly clean. The breakfast was excellent and was served by pleasant, lovely people.
Stayed in April 2024
Reviewed: 29 April 2024
Antony
United KingdomWe stayed in one of the courtyard rooms attached to the property. The room was lovely, clean and comfortable. The bathroom was immaculate, with plenty of large towels etc. The breakfast was very nice, with lots of choice, cooked breakfast, cereals, pastries etc.
Stayed in April 2024
Reviewed: 20 April 2024
Catriona
United KingdomMassive room, fantastic breakfast, brilliant location and lovely staff!!
Stayed in April 2024
Reviewed: 19 April 2024
Eva
United Kingdomnothing
Breakfast great, all really nice, easy check in. Good value for money for families.
Stayed in April 2024
York, UK
Marlborough, UK
El Harkat, Morocco
Harwood, Canada
Dubrovnik, Croatia
Noida, India
Nyaung Shwe, Myanmar
Zreče, Slovenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content