Mill Lane, Cardiff, CF10 1EZ, United Kingdom
#21 of 46 hotels in Cardiff
Guests' ChoiceBased on 4985 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.3
Staff
9.1
Value for money
7.7
Free WiFi
7.4
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End of dialog contentReviewed: 27 May 2024
Bernar
United KingdomHotel restaurant Browns is overpriced and food isn't that good, would recommend other options in the city centre.
Room was clean and spacious, location is perfect very close the train station and restaurants. The hotel has a proper secure car park which is £18 a day. Would recommend to check with the hotel staff for car park entrance directions if going by car as there is only way to get on the hotel street, otherwise might end up in a bus lane or taking a banned turn.
Stayed in May 2024
Reviewed: 27 May 2024
Andrew
SingaporeBathroom was a bit dirty on arrival.
Very central location. Good parking for city centre.
Stayed in May 2024
Reviewed: 25 May 2024
Sam
United KingdomTook too long for water to drain from sink, when on tv guide it would only state what channel it was no programs shown so no idea what was on or what was on next on any channel I had to google a tv guide on my phone to check what was on and also being short didn’t help when getting in and out of bath
Immaculately Clean , staff were brilliant , location superb , restaurant absolutely gorgeous decor, parking great
Stayed in May 2024
Reviewed: 25 May 2024
Pamela
United KingdomThe rooms all need to have walk in showers we found it difficult trying to climb into the bath for a shower and a little unsafe . For me the mattress topper was far to soft as I need a firm mattress
The size of the room the cleanliness the staff , and the restaurant all very good
Stayed in May 2024
Reviewed: 22 May 2024
Kuntal
IndiaThere were multiple times even the reception simply did not answer the phone
Breakfast was v good and service was also good
Stayed in May 2024
Reviewed: 21 May 2024
Ellie
United KingdomBreakfast was poor value and food was dry and boarding on cold e. Bacon etc
Room exceptional clean and bed was comfortable
Stayed in May 2024
Reviewed: 21 May 2024
Susan
United KingdomPlug didn’t pop up easy after use. No bin liners or sanitary bags. Wasn’t a city centre facing room that was requested, although this wasn’t guaranteed. Had to request beans at breakfast as none out (all gone from pot) didn’t have them in the end as there was a wait. Would have preferred walk in shower separate to bath.
Close to city centre shops and bars.
Stayed in May 2024
Reviewed: 21 May 2024
Amy
United KingdomPrice of parking is high
Location is excellent, breakfast is always good.
Stayed in May 2024
Reviewed: 20 May 2024
James
United KingdomTv didn’t work and the receptionist wasn’t helpful in fixing the tv
Stayed in May 2024
Reviewed: 20 May 2024
Stacey
United KingdomNothing.
Right in the heart of the city centre but not noisy at all. Very quiet hotel, hardly saw anyone over the two days there. Staff made every aspect of the stay very easy. The room was lovely.
Stayed in May 2024
Reviewed: 19 May 2024
Erin
United KingdomCentrally located Good breakfast
Stayed in May 2024
Reviewed: 18 May 2024
Roger
United KingdomLifts were under maintenance
Excellent hotel comfortable rooms and friendly staff
Stayed in May 2024
Reviewed: 17 May 2024
Kate
United KingdomIt wasn’t the cleanest.
They did make a lovely effort for my mums 70th with a birthday card and cakes.
Stayed in May 2024
Reviewed: 17 May 2024
Nick
United Kingdom.
Very good breakfast
Stayed in April 2024
Reviewed: 15 May 2024
Peter
United KingdomBlood spot on the sheet when I checked in - quickly resolved once I raised it with the reception staff.
Great location, nice sized and comfortable room, good shower and staff were excellent. The bar area was also open at the front and was very lively which was very good given the hot weather.
Stayed in May 2024
Reviewed: 14 May 2024
Jason
United KingdomBed was not comfortable. Everything else was excellent
Stayed in May 2024
Reviewed: 13 May 2024
Philip
United KingdomBed a little sofrer
Pleased with room and hotel facilities
Stayed in May 2024
Reviewed: 12 May 2024
Sue
United KingdomSpeed of service
Nice location good food a little slow
Stayed in May 2024
Reviewed: 12 May 2024
Estelle
United KingdomNothing.
Great location and very stylish and clean. Staff were friendly and helpful and we got upgraded to an executive room which was amazing. The room was huge and nice.
Stayed in May 2024
Reviewed: 10 May 2024
Mary
United KingdomFriendly staff Most comfortable bed Asked for quiet room and request granted Location good
Stayed in May 2024
Reviewed: 10 May 2024
Natasha
United KingdomRoom was very warm and air con not really working efficiently. No drawers for clothes only hanging space and television picture kept disappearing when we were watching something.
Lovely bathroom, comfortable bed and tea and coffe facilities
Stayed in May 2024
Reviewed: 9 May 2024
Neil
United KingdomAircon made a noise at night
Very central for all the attractions. Had its own car park. Very comfortable room.
Stayed in May 2024
Reviewed: 7 May 2024
Amanda
United KingdomNoise from taxis horns into early hours could be heard. Check in queue.
Good sized room, comfortable bed and very good facilities.
Stayed in May 2024
Reviewed: 7 May 2024
Julian
United KingdomIt was somewhat run-down for a prestige hotel.
Location excellent for city centre
Stayed in May 2024
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