1 North Parade, Bath, BA1 1LF, United Kingdom
#22 of 42 hotels in Bath
Guests' ChoiceBased on 204 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.7
Facilities
8.7
Staff
9.2
Value for money
8.3
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Anna
United KingdomNothing.
Clean and very nicely decorated. Felt very welcoming.
Stayed in May 2024
Reviewed: 26 May 2024
Simon
United KingdomHotel was close to all the attractions trains and bus station. Staff were amazing.
Stayed in May 2024
Reviewed: 25 May 2024
Holly
United KingdomQuite expensive
Full of character, great location
Stayed in May 2024
Reviewed: 25 May 2024
Morag
United KingdomBar area felt very 'sterile' with no atmosphere and not a very good selection of drinks i.e. no Brandy !
Staff very friendly and helpful : breakfast excellent
Stayed in May 2024
Reviewed: 24 May 2024
Jacob
CanadaCentral location. Friendly staff. Nice room.
Stayed in May 2024
Reviewed: 23 May 2024
Annette
AustraliaNothing
Great hotel, great location
Stayed in May 2024
Reviewed: 21 May 2024
Andreina
VenezuelaLocation was exellent and staff was wonderful
Stayed in May 2024
Reviewed: 20 May 2024
Andrew
New ZealandLocation, breakfast and decor
Stayed in May 2024
Reviewed: 20 May 2024
Brown
United KingdomBreakfast could've been included and was way too expensive but it was nice to got out every day and find places to eat.
Stayed in May 2024
Reviewed: 19 May 2024
William
United KingdomNo it was all good
The welcome we received was first class all the time we entered the hotel
Stayed in May 2024
Reviewed: 17 May 2024
Jack
United StatesNeeded more room to put clothes and other items during our stay. Noise from the public in the courtyard in front of the the hotel from 11 pm till 1pm.
Warm and friendly staff. Excellent Breakfast Best location. Can walk to all city historic sites and landmarks. Room was good. Would have liked a walk-in shower.
Stayed in May 2024
Reviewed: 17 May 2024
Sarah
CanadaClose to everthing, quiet room. Friendly staffs. Good breakfast.
Stayed in May 2024
Reviewed: 16 May 2024
Janet
United KingdomWe were lucky enough to be upgraded to a junior suite. It was very luxurious with rather unusual art work on the walls. The bed was extremely comfortable.
Stayed in May 2024
Reviewed: 16 May 2024
Kevin
United KingdomLittle things didn’t work…TV had no signal. Not sure if this was connected to the room being in the basement. The standard lamp didn’t work unless the bulb was manually tweaked. When we entered the room…. There was very little Tea & Milk and no shower gel left in the dispenser. We had to call housekeeping to get this corrected.
Location and style of the rooms
Stayed in May 2024
Reviewed: 14 May 2024
Peter
CanadaCentral location - easily walkable to other attractions
Stayed in May 2024
Reviewed: 13 May 2024
Steve
United KingdomNo complaints
Great location, staff and food. We stayed to attend a concert and it proved the perfect hotel, parking was easy at a public car park about 500 metres away
Stayed in May 2024
Reviewed: 13 May 2024
Tahira
United KingdomVery attentive staff. Exceptional customer service!
Stayed in May 2024
Reviewed: 12 May 2024
Jo
MalaysiaThe doorway to the room has quite some steps and is not easy if you carry heavy luggage. It is difficult to move big luggage bags along the narrow corridors.
The location is very good. Near to all attractions. Just 5 mins walk to train & bus station. Friendly and helpful staff. Bedroom is clean & has all necessary amenities and toiletries.
Stayed in May 2024
Reviewed: 10 May 2024
Ira
United KingdomWhile the room itself was lovely and clean, we also used the public toilets before actually checking in when we brought our luggage in and they were not kept tidy and were quite unpleasant to use - gave a little bit of a bad first impression, but the rest of our stay made up for it!
Excellent location, great value for price, nicely decorated room.
Stayed in April 2024
Reviewed: 9 May 2024
Vincent
United KingdomOnly slight issue was that we had a room which was on the lower level. There was a wine to courtyard in back but was limited view.
Excellent location close to attractions and restaurants and bars. We had an exceptional large room which was all we can ask for with all the facilities we needed. Staff were friendly and the breakfast was excellent. Would recommend.
Stayed in May 2024
Reviewed: 8 May 2024
Andrew
AustraliaNothing
Comfy bed. Great staff
Stayed in May 2024
Reviewed: 8 May 2024
Rachel
United KingdomQuite a bit of noise in the night as people close their doors or walk around the building so my sleep was disturbed.
Staff were brilliant and service was stellar.
Stayed in May 2024
Reviewed: 6 May 2024
Debra
United KingdomThe only thing is the room gets to warm .
Friendly staff and very helpful we have been coming for years we would not stay any were else. Food was great and everything not far from the hotel.
Stayed in May 2024
Reviewed: 3 May 2024
Christopher
United KingdomInitially a little disappointed as first room allocated did not meet the expected level as shown on website
Very good breakfast, staff very helpful eventually room meet our expectations
Stayed in April 2024
Ho Chi Minh City, Vietnam
Gurgaon, India
Mumbai, India
Bad Zwischenahn, Germany
Negril, Jamaica
Vila Praia de Âncora, Portugal
Sauraha, Nepal
Bakuriani, Georgia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content