The apartment is very basic. The sofa is not relaxing, beds are ok. You have to clean the place yourself and strip the beds when you leave, I think that is typical is France but not something I am a fan of when on holiday and not something we would normally have to do.

The location is amazing. It is right by the cable car. The facilities are great too. My kids loved the pool and I liked the steam room. The kitchen is well equipped with good toaster, kettle, microwave etc.

Stayed in March 2024

There weren't much in the way of stuff for cleaning in the apartment. There wasn't even a dish cloth.

The location was perfect. Absolutely fabulous.

Stayed in February 2024

Wifi was not available despite being given password. It didn’t work in public or private areas. Same for everyone who stayed there.

Location in village, close to télécabine

Stayed in January 2024

At the first night, we found out that the bathtub wasn't cleaned properly. It was really disgusting. However, I sent a message to the property that night, then they sent us a cleaner next morning. So I appreciated a lot. Anyone can make mistake, so I am sure this won't happen again!

we have stayed in this building a couple of times before. The location is great, right in front of Telecabin. We had a beautiful mountain view too this time.

Stayed in January 2024

We have been coming here for several years, because for a family it’s comfortable and ideally located. This year the overall cleanliness was not great. Dust everywhere and the sofa smelled bad. The bathrooms and kitchen are dated and could use a renewal. Also we didn’t receive the welcome package as we always did before (with a cleaning kit, toilet paper etc.), a small gesture, but still convenient to have during your stay. Sauna didn’t work which was disappointing.

Location and the size of the apartment.

Stayed in December 2023

WIFI in the room was poor

Great location right in the centre of town. Easy parking and free. We had asked for a room with a balcony and I was glad - the views are amazing. The one bed apartment felt huge and was very well equipped. The pool area is great too. Very good value for money.

Stayed in September 2023

There was no soap to clean dishes or to use for the dishwasher. Also not enough toilet paper and the dishwasher did not work.

Location was great, place was clean and the swimming ans sauna really good

Stayed in March 2023

you need to buy everything… cleaning products , toilet paper , bin bags , tea towel etc.

location excellent .

Stayed in February 2023

Lighting in Lounge/Kitchen. Safety bar/handle in/out of bath. Not enough worktop space in kitchen. We are in our 70’s so we understand you catering for the sporty visitor. Wifi needs a booster but expect thats due to location which was in fact Spectacular!

Stayed in November 2022

Our booking was for a mountain view and we had a courtyard view. The 'large balcony' we were expecting was actually very small and there was no room for the outdoor furniture, so we had to move most of it indoors and leave space for just 4 chairs and no table (the apartment sleeps 8). We'd been hoping to hang out on the balcony but we couldn't all fit. We were disappointed because we had to eat inside even though the weather was lovely. Our booking said that toiletries were provided but there was just one small bar of soap. There was no welcome pack, so on the evening we arrived we had to go straight out and buy washing up liquid, tea towels, cloths and sponges as well as the toiletries which were promised but not provided. The apartment itself was very clean but the bowls and the mugs were filthy and had food encrusted on them. We were charged more than expected for having two dogs with us (the fee is per dog not per apartment and we were charged 100€ when we'd been told it would be €45 for a 5 night stay).

Great to be able to take our dogs on holiday with us. The lounge was really spacious and the sofas were comfortable. There was lots of cupboard space. Kitchen was well equipped and had more than enough glasses, plates etc. The kids really enjoyed the pool and the water was the perfect temperature. Having parking under the building was really convenient. The location in general was ideal.

Stayed in August 2022

a balcony view would have been nicer but my booking was on short notice so it was OK

location

Stayed in April 2022

wfi connection is poor

location, comfort,

Stayed in April 2022

plug sockets hanging off wall, extractor fan not working in bathroom or kitchen. mirror light not working in bathroom. Beds and seating not very comfy. would be nice to provide a few dish washer tabs so we don’t have to buy a full box

it was close to ski lift and shops.

Stayed in March 2022

The pillow - terribly flat. I used a spare one the second night but there wouldn’t be a spare one with 4 people. Needs a few extra kitchen utensils - wooden spoon, small sharp knives. You need to come equipped with cleaning stuff - sponge, things to wipe down with and hand-wash odd cups etc, and washing up liquid. I had thought to bring some, but still ended up buying kitchen towels and cleaning spray to do a decent job at the end. It does make it quite cumbersome for a short stay.

Very clean, a comfortable ( enough) settee, and also bed. The water was hot for baths, wifi was reliable ( although unsecured), the heating was good, parking under the building, reasonably well-equipped kitchen with oven as well as microwave, and dishwasher. Quiet ( while we were there , although very central). Opposite télécabine so very convenient for skiing

Stayed in December 2021

Great location in town and the flat itself on the ground floor which was practical for the children to play but also meant we had no view whatsoever and were surrounded by the other flats' balconies. Also, bed was very hard and pillow very soft but we made it work somehow

Very well furnished, spacious, great location

Stayed in August 2021

There were no cleaning utensils or products - cloths, brushes, washing up liquid, DW tabs etc. The opening hours of the pool were very restrictive - 10.30am until 7.30pm - I like to swim in the morning before I go out sighseeing.

The apartment was spacious, a good size seperate bedroom and a nice balcony facing south with views across the valley. Situated at the edge of the town, opposite the Tourist Office and with a bus service to Mont Louis, Villefranche and Prades. Indoor swimming pool was nice and warm. The free, underground parking was very welcome.

Stayed in July 2021

It was dirty. The sheets had mould on them.

The location. Close to ski area

Stayed in March 2024

The accommodation wifi could be improved.

Location of our accommodation was very central, reception staff were very knowledgeable with excellent English. Pool and sauna was enjoyable after a days skiing

Stayed in December 2023

Wifi not working, a real frustration. The floor could have been a little bit cleaner. The apt lighting could be a bit stronger for reading.

Location: Proximity to the Telecabin, proximity to shops and restaurants. Indoor Parking. The Pool and Sauna, which were nice and warm and clean. Comfort of the appartment for 4 people, as we were 2. Kitchen equipment. Great Hot shower.

Stayed in February 2023

(1) Stupid flymsy plyglass dividers at reception desk. (Other reception desk in same building had none). Receptionist almost fainted when I put wallet on desk and divider moved 1 cm. Let's get rid of the useless covid theatre. (2) Pillows are the most uncomfortable ever experienced. Bring your own. (3) Wifi doesn't work. (4) One lift is totally inadequate for hotel at busy periods.

Hotel is warm and has good views. Hot water was very hot. Vert close to chair lift.

Stayed in February 2023

No spices/seasoning to cook with, annoying to have to buy then throw out when you leave

Lovely apartment, leisure facilities were great. Views were amazing, nice sized balconies

Stayed in July 2022

Wifi tv

Emplacement idéal

Stayed in June 2022

This Hotel do not have enough lift to manage correctly the flow between blocks of flats. Wifi was not working at all mainly during all 3 days of the stay. Bad maintenance to restore Wifi. There was restriction for Swimming Pool but a lot of people was not respecting them and despite warning done to reception. There was also no light in changing room and again here, seems that this hotel do not have easy maintenance. This Hotel gave impression that everything was not working and for this reason deserve this mark.

The flat had space for all family. Hotel was close to all shops.

Stayed in March 2022

The rooms are terrible, dirty, and the majority appliances did not work. The beds were not made when we arrived revealing the ancient pillows and blankets. The hot water stopped worked on the second day and most interestingly, the hotel expects you to clean the kitchen and bathroom yourself when you leave.

The location of the hotel is very convenient, being close to the ski-lift and in the center of the village.

Stayed in March 2022