607 Route de la Vallée du Bouchet, 74450 Le Grand-Bornand, France
#10 of 82 hotels in Le Grand-Bornand
Guests' ChoiceBased on 48 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
9.3
Facilities
8.8
Staff
9.5
Value for money
8.6
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 18 April 2024
Humera
United KingdomEverything was perfect!
Absolutely stunning property and location! At the doorstep of the slopes, didn’t need to travel much at all. It was an absolute dream 😃 host was a very lovely and kind woman who made us feel welcome and was very helpful! Definitely recommend
Stayed in March 2024
Reviewed: 27 March 2024
Matt
United KingdomWe couldn’t stay longer
Brilliant location close to the slopes, staff were excellent really helpful
Stayed in March 2024
Reviewed: 8 March 2024
Margaret
United KingdomA small point, that wouldn’t stop us using again is several flights of stairs to our third floor rooms. No ground floor rooms so if mobility an issue could be difficult . I would prefer to have been aware of sloping roof when booking so we could have made the choice of a more expensive room if available.
Nothing to dislike in this small gem of a property. Spotlessly clean and lovely homely decor. We had two budget rooms, one was small but perfectly adequate and a view of the slopes behind the hotel and the other was larger but did have a sloping roof which didn’t bother us but might concern some. Very quiet and comfortable beds. Breakfast was definitely worth the extra, excellent choice and home cooked fresh produce, continental and bacon and eggs. We used the hot tub and sauna each day after skiing, time is limited but didn’t need longer . Definitely helped with our tired ski legs. Staff were all lovely and we saw same lady each afternoon whose was super friendly and helpful. They serve a lovely cocktail or gin and tonic before going out to dinner in a comfortable communal area. Ski hire , lockers and walk to gondolas really couldn’t be more convenient. Conveniently situated for absolutely everything.
Stayed in March 2024
Reviewed: 21 February 2024
Molly
United KingdomReally friendly and charming hotel, great breakfast, comfortable, everything worked, solid spa area, and so CLEAN, which I always love the most in a hotel.
Stayed in February 2024
Reviewed: 21 February 2024
Christopher
United KingdomRoom was a little too small. The description mentions a dressing room but there was none.
Clean, good facilities, excellent position, friendly staff. Great views.
Stayed in February 2024
Reviewed: 20 February 2024
Matthew
United KingdomThere was a large gap between the bathroom door and ceiling which made privacy difficult. As many other reviews say, rooms could really do with a kettle.
Excellent location, good sized room, comfortable beds. Breakfast was fabulous but expensive for a family.
Stayed in February 2024
Reviewed: 18 February 2024
John
JerseyBeautiful hotel in a lovely location. The town is stunning and the skiing was really good
Stayed in January 2024
Reviewed: 17 February 2024
Nicola
United KingdomNothing I didn’t like…It was fabulous, it would have been enhanced if there was dinner available as despite it only being 10 mins into town the kids were soo tired most nights and most takeouts mainly pizza. A kettle in room would be good to make tea coffee when you come back from skiing or to be able to use the coffee machine. That said it’s reasonably priced so I didn’t mind paying at the bar for a coffee when I wanted one. The sofa bed in our room was the only seating area and the cushions kept sliding off… the only niggle I can think of, says it all really!
Incredibly clean room with lots of space for family in the 6 bed duplex room with a balcony overlooking the mountains. Warm welcome from the owners who were always v friendly and helpful along with all the staff, from those cleaning the rooms to the bar and waiting staff. The spa facilities were lovely to relax in after skiing and despite it being half term and fully booked it was always v quiet and peaceful. The infused tea was a lovely touch. The breakfast had a great selection from pancakes, crepes, cakes, eggs, bacon, toast and usual cold meats and cheeses, lovely touches to include yoghurts and apple purée for babies and kids. Cereals and nuts and fresh honey, a lovely place to stay. The location for the ski gondola is amazing, esp with small kids and ski boots! Heated ski locker included which was v handy. The Intersport beside the hotel makes life v easy when travelling with small children.
Stayed in February 2024
Reviewed: 5 February 2024
Alex
United KingdomNo tea/coffee facilities in room.
A smart small hotel and only a couple of minutes walk from the chairlift. The sauna, hot-tub and (small) pool were an added bonus.
Stayed in February 2024
Reviewed: 1 February 2024
Damian
United KingdomNothing really
Location, comfort, clean and friendly
Stayed in February 2024
Reviewed: 16 January 2024
Mick
United KingdomDidn't realise we needed a code to get back into the hotel at night and had to contact the owners.
Location was perfect Staff were really helpful Breakfast was good also
Stayed in January 2024
Reviewed: 29 August 2023
Abby
United KingdomWe would have liked tea/coffee making facilities in our room. The rooms were rather snug...
We loved the pool, spa and communal area and the breakfast was very good.
Stayed in August 2023
Reviewed: 19 March 2023
Gijs
NetherlandsA small refrigurator in the room would have been nice.
The room was very spacious and clean. The staff were very friendly and helpful.
Stayed in March 2023
Reviewed: 18 February 2023
Lynne
United Kingdomno coffee facilities in room. sauna door didn’t close properly so not really possible to enjoy a sauna. all in all though very happy.
Great location. lovely lounge and bar areas and swimming pool. all very easy. room small but clean and comfy
Stayed in February 2023
Reviewed: 8 February 2023
Kevin
United KingdomThe facilities in the hotel are exceptional; the pool, jacuzzi and sauna were perfect after a day's skiing. There was a good variety of food available each morning for breakfast. The staff team were welcoming and helpful throughout my stay.
Stayed in February 2023
Reviewed: 8 January 2023
Natalia
SwitzerlandGreat and cosy. We particularly enjoyed the outdoor heated swimming pool with our 3 yo. The hotel facilities, location, breakfast and staff were all up to our expectations.
Stayed in January 2023
Reviewed: 19 April 2022
David
Canadathe only extra would be a kettle in the room.
accommodating and friendly staff at every interaction during our stay. clean and well appointed rooms comfortable bed and pillows. great parking!
Stayed in March 2022
Reviewed: 17 March 2022
Alan
United Kingdomlocation close to main lifts
Stayed in March 2022
Reviewed: 15 March 2022
Alexandre
United Statesnothing really. One suggestion would be to let hotel guests use the automatic coffee machines during the day and after hours
excellent location next to ski lift and proximity to Le Grand Bornand Town center. spacious room for EU standards. Excellent varied breakfast. very nice husband and wife team who welcomed us genuinely.
Stayed in March 2022
Reviewed: 13 March 2022
Benedicte
SwitzerlandJacuzzi after a day of ski was amazing
Stayed in March 2022
Reviewed: 20 January 2022
Alina
SwitzerlandThe hotel is very cosy and nice. We stayed there during Biathlon Cup. The view from the balcony was very good, the apartment is nice and quite. The breackfast was perfect with excellent variety of food. What i liked most of all and the first thing i am recalling when thinking about this hotel is BATH TOWELS! they were unbelievably soft and perfect! Dear Hotel, could you please give me a guidance what label they are to purchase for my home?
Stayed in December 2021
Reviewed: 20 December 2021
Valery
IsraelBreakfast was absolutely the same for all 4 days. It became a bit annoying. Some small changes in cheese, sausages, sweets are welcomed.
Exceptionly good family hotel with anything you need, sauna, jacuzzi. Very warm and comfy rooms, good beds, heated shower. Very rich breakfast. Excellent place to stay for a week.
Stayed in December 2021
Reviewed: 20 July 2021
Pascal
GermanyEverything very good. Even had the jacuzzi and breakfast-room for ourselfes. only one night on our bicycle trip to Nice. Bike looker room available.
Stayed in June 2021
Reviewed: 3 February 2024
Olesia
UkraineWe booked two rooms for a family weekend. There was a smell of faulty wiring in one of the rooms on the upper floor. The smell was so terrible that we were afraid we would suffocate or get poisoned until morning. The hotel’s manager and electrician could not fix the problem, the manager did not offer another room either saying the hotel was full. We did not want to risk our health and decided to check out. The hotel manager promised to reimburse the total price paid via Booking but has not done so. The weekend was spoiled. Money lost. Absolutely disappointing experience.
Stayed in February 2024
Showing 1 – 25
Mylopotas, Greece
Schwerin, Germany
Bartoszyce, Poland
Borger, USA
Passo Rolle, Italy
Coquelles, France
Veere, Netherlands
Toronto, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content