I did not like that every time you leave the hotel you have to leave the key at the reception. One day we went to the room during lunch to rest and while we were there, someone unlocked the door and opened it, but saw that we were then closed. And it's definitely not a maid, because the room was already fixed.

The room we received was not as shown in the pictures. But the next day we were given another room, which was new and beautiful. The staff is nice and helpful

Stayed in April 2024

Everything was good to excellent

Location

Stayed in April 2024

We booked here on booking.com but standard rooms were really expensive at that time, and by the time we got there, the superior rooms were selling for cheaper. This disappointed me a little although I do understand the fluctuations of market demand. The management team was really helpful at remedying the situation though, for which I was very grateful 🩷 because we had a pregnant sister among us…

The location of this hotel is one of the best things about it - so handy to everything! We didn’t eat breakfast here this time, but I’ve stayed at least 10 times previously and it’s always been great…

Stayed in May 2024

The hotel is in a perfect location for exploring Paris.

Stayed in May 2024

This property is in an excellent location !

Stayed in May 2024

The room was smaller than expected.

Good location, friendly staff and great breakfast.

Stayed in May 2024

Room didn't look like the one in the booking page. Breakfast food was not being replenished after it ran out. Physical keys makes things difficult. Renovation works in 4th and 5th floors.

Excellent location.

Stayed in April 2024

Difficulty opening room door but staff very helpful .

great location .very good breakfast

Stayed in April 2024

breakfast

Front desk personnel and two Turkish bellboys Hakan and his brother. Design of lobby was charming.

Stayed in April 2024

I could hear neighbours above me

Character of the hotel. The staff were very friendly

Stayed in April 2024

Only one complain, Mr Enzo, very disappoint experience to talk and ask anything to him. Very rude employee. I do suggest the manager watch the video record of his conversation with clients. Amazingly rude and useless as a hotel staff.

Very well maintained hotel, great staff, EXCEPT by Mr Enzo. Really, really rude staff (work during night and early morning).

Stayed in April 2024

Would have liked a shower curtain in the bath

We did not have the breakfast. We loved the location and walked there from the train station (about 25 minute walk)

Stayed in April 2024

Unfortunately, the room had a moquette flooring which I don't really like because it gives the impression of being hard to make it clean. However, the room was very clean and the moquette was not stained. The room smelled of fresh paint, so we had to keep the window open.

The room was very quite and the location was very central and well connected with two metro stations at walking distance. The beds were very confortable. The breakfast buffet was excellent and meeting all tastes with fresh and delicious foods and drinks. The staff was kind and very helpful.

Stayed in April 2024

Very nice and helpful staff. Speaks in English. Good location, public transport connection. Breakfast is also delicious.

Stayed in April 2024

Lift was cramped but not a problem

People were super helpful. Room was much bigger than expected. Breakfast and downstairs lobby area were really big and accommodating. Great base.

Stayed in April 2024

Excellent hotel in the Opera neighbourhood, all amenities available. We asked for a quiet room and indeed we had one. Nice bar service with a variety of drinks and cocktails.

Stayed in November 2023

Room 304 heard noise of metro late into the night

Stayed in February 2024

One small elevator

Friendly and helpful staff and very central.

Stayed in January 2024

One kind of breakfast every morning (for longer stays it might become annoying). As the lift is very small you might have to wait to get upstairs if you are a heavier person or have heavier baggage. But it is better than having no lift at all. I did not like the fact that you have to give your room key to the reception every time you leave the hotel.

The staff was very friendly and helpful. We had a problem with our first room but the staff solved it by the next morning. Great location. If you have a problem with your room then kindly state it to the reception and they will try to fix it.

Stayed in November 2023

Location is close to major shopping. Louvre is walking distance and Metro is nearby. Michel on reception was excellent with info on travel, areas to visit and where to eat.

Stayed in January 2024

The room was a bit small, the building is old and the window kept opening (it was zero degrees outside) , you can hear the next door doors closing and opening.

Great location, comfy beds , a bath and veggies for breakfast.

Stayed in January 2024

Room service plus possible après 21h15

Hotel emplacement

Stayed in December 2023

Limited bar selection for drinks

Central location Comfortable beds Friendly staff Decent size rooms

Stayed in November 2023

There was a noise from the underground below.

The breakfast was very very good exceeded our expectations. Staff very helpful and polite.

Stayed in November 2023