My only issue was being able to hear footsteps from the room above.

Friendly staff, great pool, lovely clean room, check in for Fiji Airways at the hotel.

Stayed in May 2024

It would have been lovely if the rooms were cleaned in the middle of the day when most people are out as opposed to the afternoon when kids wanted to take a nap and we just wanted to relax then get ready for dinner. Our room was cleaned between 4 and 5:30 which was very inconveniencing. Also, we would have appreciated some flexibility with kids food pricing for the buffet dinners. Most other hotels just charge the standard kids menu meals and maybe $5 dollars extra, not half of what adults pay for the buffet dinners. For this reason, we didn’t have any buffet dinners because we wouldn’t get value for money for kids meals.

We had our kids and they absolutely loved the pool, water slide and zipline (kids club). The pool is massive and there’s lots of space for poolside beds. Staff were so friendly and very kind.

Stayed in April 2024

Cleanliness, spacious

Stayed in May 2024

The one thing that wasn’t great was the food - the service and facilities of the restaurants was still above expectations, but the quality of the food wasn’t great. I have been told this about Fiji as a whole though so I don’t think this is a resort specific thing.

Rooms and general property were so clean! Especially for a family resort. The fact that staff were in the pool scrubbing every morning was extremely impressive. The staff were beyond helpful and friendly.

Stayed in May 2024

Adult area rooms were a bit small but we weren’t there to stay in the room so it wasn’t a deal breaker

Adult club section was exceptional Amazing pool area with swim up bar Super friendly staff

Stayed in May 2024

The staff!! The facilities and kids club. The spacious room and food and drinks on offer were fab too. We couldn’t fault our stay.

Stayed in April 2024

breakfast was good

Stayed in May 2024

Breakfast buffet was amazing.

Stayed in April 2024

My room 133 on ground floor very nice and spacious But there is No noise insulation. I could hear the person in the room above moving around. Using the toilet in the middle of the night. Running water in sink and shower. I would not go again unless I could guarantee a top floor room!

Buffet breakfast good. Huge choice. Very smart and efficient staff. Great cup of tea.

Stayed in April 2024

Nothing to dislike

Fantastic resort- breakfast buffet was amazing and staff were so friendly

Stayed in May 2024

Location, facilities and variety of restaurant options. They found we had been overcharged and refunded us straight away😍

Stayed in April 2024

Beautiful resort and amazing staff.

Stayed in April 2024

The resort had everything you needed. The bed was really comfortable and we were upgraded to the luxury room which included complimentary mini bar. You could even trade in your mini bar snacks for other snacks you'd prefer more. Resturants within the resort were great too. Would return. They also let you use the showers at the spa if you check out but have a late flight.

Stayed in April 2024

There was nothing that we didn’t like

Everything was amazing, staff were friendly and professional. We really enjoyed every part of our stay.

Stayed in May 2024

Highly recommend the adults only wing of the hotel. The pool area was amazing and included a swim up bar! The spa was also a nice treat! We chose a one hour couples massage.

Stayed in April 2024

The only real issue I have is the price of the food relative to the quality. I dont feel that the prices of the food on offer matches the quality. They have a lot of choice in the buffet but the prices are similar to fine dining in Australia. My recommendation would be to eat outside of the hotel if you can.

The best feature of this resort are the staff. They are absolutely amazing. Perhaps the best of any hotel I have ever been at. They went above and beyond so many times. The pool was good and the options for parents were really good. The shopping at the resort meant I never had to leave.

Stayed in May 2024

More Hammocks around and also if possible have horse rides please

Breakfast n Dinner both were Amazing 👏

Stayed in April 2024

Loved our time at the hotel.

Stayed in May 2024

I had a small disagreement with the lady at check in and she was not friendly at all. When the mistake had been done by Sofitel reservations there was no apology from the lady checking me in she made me feel very unwelcome.

The pool was great and the view from the waterfront restaurant was great

Stayed in May 2024

The staff were incredibly helpful and friendly. The food was great. I particularly enjoyed the Waitui Beach area and all the brilliant benefits that came with club access. My room was well appointed and maintained and fully serviced daily. Couldn’t have asked for more.

Stayed in April 2024

just the wifi that kept dropping out was a little annoying when trying to connect with the family back at home but nothing else was poor

Staff was absolutely amazing and the buffet and food was incredible. will definitely be coming back here soon

Stayed in April 2024

Smoking facility was very limited and poor

Clean

Stayed in May 2024

Food wasn’t as good as we’d hoped for

Great location, great facilities

Stayed in May 2024

The property has absolutely everything you could need. Comfortable, outstanding facilities, varied food options and exceptional staff

Stayed in April 2024