Bartolomé Fons, 8, Cala Major, 07016 Palma de Mallorca, Spain
#78 of 114 hotels in Palma de Mallorca
Guests' ChoiceBased on 1044 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
7.5
Facilities
8.4
Staff
9.3
Value for money
8.1
Free Wifi
8.7
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End of dialog contentReviewed: June 7, 2024
Jonathan
IrelandThe one and only thing I didnt like were the pillows. They were tough to work with. Overall I dont score the price we paid as high on the value for money side of things, not that the service or facilities werent good, it just cost a lot of money. That may be an inherent detail of the area we were in.
The staff were amazing, they catered to our every need. The location was good, it was close enough to the different attractions that we wanted to see. The breakfast was decent, it had the essentials. The food in the hotel was good and made for a good lunch. The staff gave us use of any adhoc essentials such as a towel, iron or even a fire stick, they were very helpful.
Stayed in June 2024
Reviewed: June 4, 2024
Luwen
New ZealandThe front desk staff was very lovely in helping us with our questions. She made us feel extremely welcomed and the room was clean with a small balcony. The accommodation is only a short bus ride away from the central, we liked staying in this location as the location was peaceful and the beach is only a 5 min walk from the hotel. If you want to explore Mallorca at your own pace you need to check out the Yonka motors! I would highly recommend renting a scooter for a day or two as there’s soo many beautiful places to see besides the city center. Ps you can also park your scooter right outside of the hotel.
Stayed in May 2024
Reviewed: June 4, 2024
Michael
United KingdomNothing all good
The staff and quality of the the food were fantastic
Stayed in May 2024
Reviewed: June 4, 2024
Liz
IrelandNot a great view from our balcony.
All areas of the hotel were spotless. Staff so pleasant.
Stayed in June 2024
Reviewed: May 30, 2024
Daniel
United KingdomUnfortunately, the hotel boasts views in the pictures which are not really representative. Our first room with a 'mountain view' actually overlooked the car park and bins - truly the most dismal looking view I have ever seen. The staff were great at getting me a different room (at cost!), but really be careful what you book here as the photographs are very misleading. The same goes for the pool - photos have been very carefully taken to obscure the two ugly skyscrapers overlooking the pool, which really do spoil the relaxing environment. Unfortunately, I feel the Joan Miro hotel is trying to sell a beautiful and relaxing environment in photos that it fails to live up to in reality. Quite disappointing. Also, in our first room with the dismal view, we had a smart tv with netflix. But in the new room with the poolside view, we inexplicably had a basic tv with only a couple of English channels. So this was a bit inconsistent.
The staff in this hotel are absolutely amazing. Definitely the best aspect of our stay. Everyone from the reception staff to the bar staff to the cleaners were pleasant and helpful which we really liked. The bar and restaurant were excellent, and the food was really good.
Stayed in May 2024
Reviewed: May 21, 2024
David
United KingdomLimited food on offer all day, but not a restaurant as such, but plenty of other places nearby.
The staff were excellent and went out of their way to be helpful. The breakfast was all that we wanted. The location was quiet and within easy reach of Palma . There was also a courtesy minibus each morning into the centre of Palma.
Stayed in May 2024
Reviewed: May 16, 2024
Stuart
Switzerland5th floor balcony great. Location great. Staff happy and very helpful. Only 15 mins to airport.
Stayed in May 2024
Reviewed: May 9, 2024
Irina2487
RomaniaLocation, a little too far from center.
The hotel looks nice, the room on the smaller side, but the bed comfortable, big shower, cleaning every day, balcony. Breakfast was good, enough variety and omelette freshly made by order. We ate 2 nights at the restaurant, the club sandwich is good, but the pizza was bland, you could tell it was frozen and on the cheap side. The bus station was close and there is a small mini market at the end of the street and a big one behind the hotel.
Stayed in April 2024
Reviewed: May 7, 2024
Abraham
United KingdomThe neighbourhood was very noisy during our first night there, and only slightly less so on the second night. We had no towels in our room and had to go get them ourselves from reception. The door to our small balcony could not be safely locked - it could be pulled open easily even in the locked position. Parking is an issue along the road leading to the hotel. The hotel has some parking spaces in a nearby building, but it should be advertised that this costs 10 euros a day. The cost of the room was too high in our opinion.
The room was comfortable. Breakfast was excellent. Staff were friendly and helpful. The location is convenient for Cala Major (on foot) and Palma (by car of public transport). The hotel operated shuttles as well, although we didn't use them.
Stayed in May 2024
Reviewed: May 3, 2024
Michela
Italy-unimpressive neighborhood. would be easy to get to the city center if the EMT buses weren’t so awful; -very basic hotel, no 4-star level, with details that could definitely be improved (ie. cold lightning in the room makes it look like an hospital; no vanity kit in the bathroom); -uncomfortable bed (too soft pillow, too stiff mattress).
-very kind and helpful staff -nice balcony in the room -big pool
Stayed in May 2024
Reviewed: May 3, 2024
Sami
IrelandFelt a tiny bit old, and you need to take a bus to town, but it's not that far
10m walking to the beach amazing staff super friendly great food and breakfast
Stayed in May 2024
Reviewed: May 1, 2024
Andrew
United KingdomVery little if anything, very happy with our stay.
The hotel was more than I expected, exceptional bed, so comfy! Food and staff service was excellent, nothing was too much trouble, the egg chef at breakfast was probably the most cheerful person I have ever met!
Stayed in April 2024
Reviewed: May 1, 2024
Alberto
PortugalThe room was good, but the window curtain good be larger to avoid morning light.
Very good breakfast. Not far from Palma, and with a shuttle service.
Stayed in April 2024
Reviewed: April 29, 2024
Ariel
United States of Americanothing
well located and kept up. great cycling workshops and storage area. team was very friendly and helpful
Stayed in April 2024
Reviewed: April 28, 2024
Michelle
IrelandA greater choice of food on the menu
The facilities were amazing and the staff super helpful. I especially appreciated the option to avail of the hotel facilities even after I had checked out which was perfect for my late flight home. A very safe environment for a solo traveller.
Stayed in April 2024
Reviewed: April 27, 2024
Cathrina
IrelandNothing
Lovely hotel in a good location. About 10 minutes walk to the beach and lots of restaurants and bars. Everyone was so welcoming and customer service was great. Bus in and out of old town was very convenient.
Stayed in April 2024
Reviewed: April 27, 2024
Jakub
Czech RepublicLocation, it’s a bit far from the centre. But doable if you use bus. Otherwise it’s an hour long walk.
Room Personal Breakfast Basically no issue with anything except it’s more far away from everything
Stayed in March 2024
Reviewed: April 26, 2024
Jane
IrelandParking is very hard around there.
Like the location, staff's were great. Room was very clean and artistic, love the breakfast. Sure worth the the price.
Stayed in April 2024
Reviewed: April 23, 2024
Sandrine
BelgiumNice clean and comfortable
Stayed in April 2024
Reviewed: April 22, 2024
Francisca
GermanyVery clean hotel, friendly staff and the location was easy to find. By the way, the breakfast was superb - I loved that there were also snacks like cookies available and various options for eggs. Kitchen staff were super friendly especially Samuel who was very warm and welcoming😃. It was a lovely time all the way.
Stayed in March 2024
Reviewed: April 21, 2024
Mavrodimitrakis
GreeceNice location, amazing receptionists, clean and vfm.
Stayed in April 2024
Reviewed: April 21, 2024
Kazi
IndiaThe breakfast at the hotel is a bit more expensive. The location is far away from the city centre, although there is frequent bus service.
The hotel was nice and clean. Beds are comfortable and the rooms are calm. The hotel employees are helpful. There is a bus stop within walking distance. There is a nice beach 10 minutes by foot.
Stayed in April 2024
Reviewed: April 20, 2024
George
SpainDistance. Too far from the city.
I was impressed how clean the room was.
Stayed in April 2024
Reviewed: April 19, 2024
Lawrence
United KingdomNo parking on site. Ten minute walk away to park.
Very good breakfast
Stayed in April 2024
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