Gil de Santivañes, 6, Salamanca, 28001 Madrid, Spain
#60 of 439 hotels in Madrid
Guests' ChoiceBased on 290 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.7
Facilities
8.8
Staff
9.4
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 21 May 2024
Batov
United StatesLocation, stuff
Stayed in May 2024
Reviewed: 8 May 2024
Hannu
FinlandReception and lobby services great, Juan Carlos was super helpful.
Stayed in May 2024
Reviewed: 25 April 2024
Heather
United KingdomLocation and friendly staff
Stayed in April 2024
Reviewed: 18 April 2024
Daniela
MexicoAnything
The location, the staff and the hotel in general was great.
Stayed in April 2024
Reviewed: 16 April 2024
Jose
MexicoLocation Staff support
Stayed in April 2024
Reviewed: 7 April 2024
Alan
United KingdomWhile breakfast was ok. I would have much preferred a buffet style or a bit more variety on the menu. Ok for a night or two but if staying longer needed more choice.
Very helpful staff. Central location.
Stayed in March 2024
Reviewed: 2 April 2024
Paula
SpainNot many options to eat, not free water, only one restaurant which I didn’t like the food I ordered, hotel facilities limited
Excellent location, ample room, excellent shower, nice little balcony
Stayed in April 2024
Reviewed: 26 March 2024
Thomaz
BrazilNice staff, excellent location, facilities super well maintained.
Stayed in March 2024
Reviewed: 11 March 2024
Mariana
United StatesBig rooms, modern bathrooms, great staff and centrally located.
Stayed in March 2024
Reviewed: 10 March 2024
Arwa
Saudi Arabiabed was uncomfortable , we ordered from the begging king bed but we got 2 single bed ,our room was suit
Great location , hotel very clean , staff are nice and helpful , area very safe near by all high brands and best restaurants
Stayed in February 2024
Reviewed: 5 March 2024
Neda
United KingdomBreakfast service should improve.
Location was excellent. The staff were very helpful .
Stayed in March 2024
Reviewed: 24 February 2024
Maria
IrelandThere was nothing I didn’t like
Very comfortable exterior room, very clean and staff were all lovely. I extended my stay as I was very happy. The location was also perfect.
Stayed in February 2024
Reviewed: 24 February 2024
Maria
IrelandThere was nothing I didn’t like
The location was perfect with all amenities close by and walking distance. The area is safe and there are many beautiful buildings, restaurants and cafés. Main museums are walking distance which was great. Very comfortable hotel and the staff was lovely.
Stayed in February 2024
Reviewed: 21 February 2024
Vukasin
SerbiaBreakfast. Its not buffet, you need to order. Not so much options. No cheese.
Location, big room. Quite street.
Stayed in February 2024
Reviewed: 18 February 2024
Chrisxangel
ColombiaKleenex were not avalable in our room and rinse in the shower! Just shampoo Lighting in our room wasn't realy usefull
Unbeatable location! Next to SERRANO st and PUERTA DE ALCALA! Breakfast was awesome too
Stayed in February 2024
Reviewed: 12 February 2024
Shahad
KuwaitThe room is little bit small
Very clean and the staff are friendly The location is perfect
Stayed in February 2024
Reviewed: 8 February 2024
Michele
SpainBreakfast started at 7 am , needed sooner for excursions etc
The location was perfect for walking, sightseeing seeing and shopping . Near the park and museums
Stayed in February 2024
Reviewed: 4 February 2024
Bartashka
United Arab EmiratesThe smell in the room
The location is awesome and staff is extremely helpful and friendly.
Stayed in January 2024
Reviewed: 1 February 2024
Juan
ArgentinaThe people at the front desk was excellent. They always helped us on any issue we have had. The size of the rooms and the cleaning was excellent too.
Stayed in January 2024
Reviewed: 21 January 2024
Lowell
United StatesThe staff is amazing!!
Stayed in January 2024
Reviewed: 13 January 2024
Muriel
Icelandunactractive bar missing atmosphere
spacious room location quiet nice people
Stayed in December 2023
Reviewed: 12 January 2024
Adriangruse
RomaniaThe price. Too high for the period and the number of stars at the entrance.
The location, the staff, the cleanliness, the atmosphere...quiet even if you are in the city center.
Stayed in January 2024
Reviewed: 26 December 2023
Rachel
AustraliaNoisey outside
Close to Salamanca and Retiro park. Close to Metro. Kitchenette was perfect
Stayed in December 2023
Reviewed: 24 December 2023
Mikhael
NetherlandsFor 3 adults its ok but not super, the couch bed isnt so comfortable.
Extremly friendly stuff, great location! Really big rooms.
Stayed in December 2023
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