Plaza de Santa Cruz, 4, Old town, 41004 Seville, Spain
#2567 of 3,083 Holiday rentals in Seville
Guests' ChoiceBased on 64 apartment reviews
7.0Cleanliness
7.3
Comfort
7.3
Location
9.5
Facilities
6.5
Staff
8.1
Value for money
7.2
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 17 September 2023
Esther
AustraliaThere was a washing machine there, but it didn’t work.
The location was great.
Stayed in September 2023
Reviewed: 10 September 2023
Cardonajean
MaltaThere are 2 flights of stairs and the ac was only in living room and not in bedrooms.
The location is sublime. The area is quiet and there are many bars and restaurants. The apartment is clean and comfortable with a view over the small peaceful square. The beds are comfortable too.
Stayed in September 2023
Reviewed: 1 September 2023
Allison
AustraliaNo hot water in kitchen, and plug didn't fit. Made it hard to clean up after ourselves, especially after cooking. Some detergent for the clothes washing machine would have been appreciated. Accommodation was quite warm. The small aircon struggled to keep the place cool. It was 37 degrees Celsius outside though.
Location was excellent. Everywhere was an easy walk. Nice space for our family. We were comfortable. Small kitchen meant that we could cook meals. Area felt safe.
Stayed in August 2023
Reviewed: 27 June 2023
Alison236
United KingdomThe flat now needs some attention in terms of maintenance. It was clean and has the basics, but things need repairing and updating.
The location is fantastic in a lovely square that is 5 minutes to the cathedral and walking distance to all the major sites. Really, this location is unbeatable. The one bedroom flat has a lovely terrace to sit out on for breakfast or after dark when it is cooler in the summer.
Stayed in June 2023
Reviewed: 18 June 2023
Anna
Canada- the breaker would trip whenever we used the iron - the place is clean but needs repair. some floorboards are sticking up, broken window frame, etc - I wish the bathroom window had proper blinds instead of a sheet curtain
Great location: central but still quiet The balcony was very nice, large with a decent view
Stayed in May 2023
Reviewed: 1 October 2022
Justine
United Kingdombumped into corners on glass coffee table a bit (so moved it !)
great location and good value
Stayed in September 2022
Reviewed: 11 May 2022
Valerie
United KingdomThe kitchen accessories were really basic. Nothing in terms of basic cooking essential (salt, pepper, oil) apart from 4 coffee pods to use with the coffee machine. No recycling instruction - we took ours to the city recycling bins.
Communication via Whatsapp excellent and help (ie need of extra toilet papers, kitchen towel) responsive. We took the recommended transfer from the airport which worked well. Excellent location. Downstairs is a bike rental shop with friendly and multilingual staff. Lugagges can be left for small fee.
Stayed in April 2022
Reviewed: 1 March 2022
Dagmara
PolandFlat didnt had enough cups and had broken hair dryer but the owner bring us new, so dont hesitate to ask for repair or help.
A comfortable flat in great place, close to the most important places. Very good restaurants around. Helpfull workers.
Stayed in February 2022
Reviewed: 31 December 2021
Salmon
United States- Biggest concern was no hot water in the kitchen. - Also, lacked a few little things like a broom or any way to clean the floors, or some place to hang towels, and extra toilet paper, paper towels (these are just things that other places provide). - Finally the photos of a walk-out balcony are quite deceiving. It makes the customer believe that is what they will receive when not the case. (even on this survey it is used as the primary photo)… be honest in your adds
Location is fantastic. clean and comfortable.
Stayed in December 2021
Reviewed: 17 December 2021
Chris
United KingdomI didn’t push too hard to find out but I guess the pictures are across several of the apartments and not necessarily the one you are booking!
We had the top floor flat overlooking a delightful square with a handy cycle shop and a flamenco theatre. Great show at the flamenco theatre:-) Plenty of space for 2 or 4. Ok kitchen, good shower etc Very handy for the sights and bars/restaurants of the old town and the station, buses etc.
Stayed in November 2021
Reviewed: 23 October 2021
Jolien
NetherlandsNo terrace, basic kitchen supplies (no oil and dishcloth), mosquitos.
Top location, really great for exploring the old city. Lovely square in front. Nice spacious apartment for a few days in the middle of the city. Amazing helpful neighbors at Rent a Bike.
Stayed in October 2021
Reviewed: 22 August 2021
Victoria
United KingdomAir con did not work very well, needs some care and attention.
The location was very central and close to all the tourist spots.
Stayed in August 2021
Reviewed: 15 August 2021
Ilja
Finland- Apartment was a bit poorly cleaned (especially dishes) - Some small thing need renovation/repaint - I was missing the some kind of tent on the terrace, since you can't use it at all during daytime because floor is too hot and straight under the sun
- Friendly and helpful hosts - Great location and charming place - Own terrace
Stayed in August 2021
Reviewed: 1 May 2024
Rachael
PortugalIt was not advertised that the apartment was on the 2nd floor without a lift. We were made aware that there was no lift, but not about the 4 flights of stairs and by the time you get to you floor it’s in complete darkness as the light timer doesn’t last long enough. Also, the apartment is need of some development. The dining chairs are broken, the flooring is all water damaged and warped at the joins. The is bare plaster where a leak has been fixed but left unpainted, the sofa cushions were not clean, broken lamps smashed, bathroom cabinet is all water damaged, and the shower doesn’t drain fast enough, so water flows all over the bathroom floor. Some very simple easy fixes would greatly improve the property.
The location was perfect.
Stayed in May 2024
Reviewed: 8 April 2024
Hayley
United KingdomBeds very uncomfortable. Apartment is very tired and needs updating. Very basic kitchen. On our third night we were woken by a very loud crash - this was a huge bit of plaster falling off the ceiling in the lounge. This left quite a mess which we then had to clean up. I informed the property manager who offered to send the cleaner but did not enquire about our safety.
Great location
Stayed in April 2024
Reviewed: 11 March 2024
Jessica
MexicoIt need serious maintenance, the floors are rotten, and the windows don’t fully closed so if it rains (happened tu us) you’ll get water inside, also gets really cold (we came in winter) The bed is extremely uncomfortable, has a V shape mattress that push you to the middle so for 2 is very uncomfortable!
The location is perfect! The size of the apartment is ideal! The staff is super friendly and helpful!
Stayed in March 2024
Reviewed: 15 February 2024
Sanja
CroatiaThis apartment and the pictures are a complete fraud. Apartment is in a catastrophic condition, it unbearable stench of rot, it is dirty and unmaintained. The windows are broken and replaced with a cardboard box. The floors rise from the dampness. All the windows barely open and close and let the wind in. The wall behind the bed has traces of blood from crushed insects. Electrical installations are dangerous. When you turn on the water heater or toster, the electricity goes out in the whole apartment. This condition is the result of years of neglect. I booked for 5 days and left after the first sleepless night and find beautiful room in hotel next door.
I didn't like anything, in fact the apartment was so terrible that it ruined our trip!
Stayed in January 2024
Reviewed: 2 January 2024
Juan
United StatesFloors, kitchen, courting, needs to be updated.
Location.
Stayed in December 2023
Reviewed: 29 November 2023
Roberto
United KingdomThe photos shown on booking.com are not what one sees at the property. The floor is severely damaged with loose boards in several parts of the flat, decayed woodwork around the windows, ill-fitting windows and doors that don’t close properly and allow wind and water to enter. Cracked paint on the ceiling. Dirty stained fabric on the headboard of the bed, unhygienic toilet with ill-fitting floor boards. There is no notice on the description of the property of the lack of a lift to a third floor flat, which makes it difficult for a disabled person, like my husband on two crutches. There is no notice also of a narrow spiral staircase, which makes carrying luggage difficult. The outer door offers no security and it could be forced easily. In the dark of the staircase, it’s difficult to find a light-switch so I had to use the torch of my phone. I can submit more photos and videos of these defects if required.
The location and the terrace are matchless
Stayed in November 2023
Reviewed: 30 October 2023
Peter
United KingdomAir conditioning worked fine in bedroom but not working well in living room, in heat.
The location is excellent, in old quarter, very close to all historic sites and walking to great restaurants. Our top floor apartment in this historic building had lovely terrace, with view over beautiful quiet plaza. The host staff were very friendly and helpful and responded to any enquiries. Apartment was spacious, clean and comfortable, small bathroom ok, kitchen basic but fine for us, washing machine useful too. We would stay again.
Stayed in September 2023
Reviewed: 27 October 2023
Sara
SpainNo lift, second floor, noisy, soft beds
The light from the living room trees
Stayed in October 2023
Reviewed: 27 September 2023
Mariam
LebanonNot clean The refrigerator did not work We found cockroaches in the toilet, and at the entrance of the building, we contacted the property, and they sent someone to disinfect, but it was kind of late because we were checking out the next day Overall, we expected a relaxing getaway, but we were disappointed
The location was perfect walking distance to all the historical attractions.
Stayed in September 2023
Reviewed: 27 August 2023
Jenny
United KingdomAir con could do with modernising in the Seville 42 degree heat
Amazing location, rustic traditional building with beautiful shutters, lovely restaurants nearby
Stayed in August 2023
Reviewed: 3 August 2023
Przemek
PolandOld AirCondition
Excellent location close to center but it is quiet surrounding, long shade in the morning!!
Stayed in August 2023
Showing 1 – 25
Misano Adriatico, Italy
Inverness, USA
Hathersage, UK
Obermieming, Austria
Plogoff, France
Kazan, Russia
Ballinamore, Ireland
Buriram, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content