Doctor Cortezo, 3, Centro, 28012 Madrid, Spain
#326 of 440 hotels in Madrid
Guests' ChoiceBased on 1194 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
9.4
Facilities
8.0
Staff
8.7
Value for money
8.0
Free WiFi
8.0
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End of dialog contentReviewed: 27 May 2024
Ben
United KingdomDidn’t try the breakfast, bar area lacked atmosphere (although there are 10’s of great alternative bars in the local area) and it is loud at night on the weekends due to the theatre next door, although we weren’t in the room too much and so it wasn’t a huge bother.
Great location, friendly staff, comfortable bed, well-stocked minibar, good bathrooms.
Stayed in May 2024
Reviewed: 27 May 2024
Pierre
Polandlocation and staff
Stayed in May 2024
Reviewed: 24 May 2024
Nancy
United StatesThe surround it, especially on the front of the property. Some suspicious people that in few occasion the police were intervenient with them.
Location and price
Stayed in May 2024
Reviewed: 23 May 2024
Sheila
MalaysiaHotel parking is a little costly.
The room was spacious, clean, and well-maintained. The hotel is conveniently located near major attractions and public transportation, making it easy to explore the city.
Stayed in May 2024
Reviewed: 21 May 2024
Colleen
AustraliaIt could be noisy if you had the window open.
Comfortable room and a good location.
Stayed in May 2024
Reviewed: 19 May 2024
Michael
United KingdomThe adapted room requires a higher toilet and non slip floor tiles in the bathroom
The staff were so helpful and friendly.
Stayed in May 2024
Reviewed: 18 May 2024
Clive
New ZealandRoom lacked a view.
Helpful staff and excellent breakfast buffet
Stayed in May 2024
Reviewed: 17 May 2024
Berkman
TurkeyThe location is excellent; Plaza del Mar is close by. The lobby is cozy, but I cannot say the same thing for the rooms; - rooms are small and not soundproof.
Stayed in May 2024
Reviewed: 15 May 2024
Martyn
United KingdomNothing.
Great location just a few minutes walk to Plaza Mayor. Lots of restaurants nearby. Very helpful staff.
Stayed in May 2024
Reviewed: 13 May 2024
Jonathan
CanadaIndoor bar. Roof deck.
Location. Junior suite was a good size with a nice balcony.
Stayed in May 2024
Reviewed: 13 May 2024
Tania
AustraliaThe collection of people waiting to collect coupons outside my window each day.
The location was outstanding.
Stayed in May 2024
Reviewed: 11 May 2024
Elizabeth
AustraliaNo milk in Room
Breakfast was ok
Stayed in May 2024
Reviewed: 10 May 2024
Alison
United KingdomBedroom vew of fire escape. Reception staff not very welcoming. No shower cap in bathroom.
Excellent location, good bathroom, comfortable beds, clean
Stayed in May 2024
Reviewed: 9 May 2024
Criistiina
SpainEstupendo y muy cerca de Sol y Plaza Mayor.
Stayed in April 2024
Reviewed: 8 May 2024
Hayley
United KingdomThis hotel is situated in the middle of two theatres so around 10pm at night we could hear the closing music of the shows. It was also situated opposite a soup kitchen where people would queue all day for food, the smell of weed would be present and police officers there all day too, a bit off putting when first arriving but you get used to it. The area itself is a little rough, with homeless people wandering around. The room was very dark with a window that overlooked the interior air conditioning units and other rooms so we had to keep the curtains shut at all times. The hotel had a bar in the same room as the breakfast room but was not staffed so when we came back the hotel and wanted to relax with a drink before bed the front desk staff had to open the bar up to serve us. So we were able to get a drink but this wasn’t your stereotypical bar.
We stayed here for 3 nights in April 2024 just after Easter weekend. Overall we had a lovely stay, the staff were friendly and the room was big and comfortable. The bathroom had your usual toiletries including a toothbrush and toothpaste which was a nice touch. The breakfast had plenty of choice of both hot and cold food and you could help yourself. There was also a small gluten free section, with pastries and cereal bars. The entrance and lobby of the hotel was beautiful and modern but with a classy feel. The hotel has a roof terrace with some plastic seating, with views across the city but this is much smaller than it seems in pictures. The hotel is only a 10 minute walk from the Plaza Mayor with plenty of bars and restaurants and so many tapas bars locally too.
Stayed in April 2024
Reviewed: 7 May 2024
Andrew
CanadaLocation
Stayed in May 2024
Reviewed: 6 May 2024
Christopher
United KingdomThe hotel looked a bit tired and in need of redecoration as there was peeling wall paper on a lot of walls.
The location was great. The breakfast was really good, the staff were great.
Stayed in May 2024
Reviewed: 4 May 2024
Katherine
United KingdomI had a very dark internal room, so it felt like I was in a cupboard. The decor etc on the internal corridors etc is a little tired.
The hotel is very well located, and the staff are great.
Stayed in April 2024
Reviewed: 2 May 2024
Therese
AustraliaBar could have been open for a night cap after a busy day out but we managed !
Great location,with lots to do and see close to the hotel.
Stayed in May 2024
Reviewed: 30 April 2024
Colin
United KingdomExcellent service
Stayed in April 2024
Reviewed: 29 April 2024
Mehmet
PolandThe location was amazing.
Stayed in April 2024
Reviewed: 20 April 2024
Jennifer
United KingdomWould have preferred a room looking out on to the street.
Staff were very helpful. The hotel is in an excellent location.
Stayed in April 2024
Reviewed: 20 April 2024
Nicola
IrelandI found the pillows too long and too hard.
The room was beautiful, location fantastic and staff were incredible helpful.
Stayed in April 2024
Reviewed: 18 April 2024
Celeste
United StatesShower area was pretty bad. Water was dripping in n the floor that we need to asked for extra towel on the floor.
Cleanliness
Stayed in April 2024
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