Concepción Arenal, 5, 36201 Vigo, Spain
#24 of 46 hotels in Vigo
Guests' ChoiceBased on 166 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
9.5
Facilities
8.2
Staff
9.1
Value for money
8.1
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Carolina
United StatesLocation and staff el servicio
Stayed in April 2024
Reviewed: 20 May 2024
Nancy
United StatesComfortable and clean After a long day traveling it was good value.
Stayed in May 2024
Reviewed: 19 May 2024
Judie
United StatesLocation was near the port and allowed nice walks. Hotel bar/cafe meals were very satisfying and the servers excellent. Beds were really comfortable.
Stayed in May 2024
Reviewed: 12 May 2024
June
United KingdomNo kettle for tea
Location
Stayed in May 2024
Reviewed: 9 May 2024
Ana
CanadaParking spaces a bit tight
Very clean Comfortable beds Wonderful staff Great location
Stayed in May 2024
Reviewed: 20 April 2024
Javier
SpainA little old. It would need a refurbishment, new bathrooms, shower…
Location
Stayed in April 2024
Reviewed: 12 March 2024
David
SpainHeating system disfunctional.
Amazing location, comfortable bed, ample spaces and refurbished across the building. Superb buffet with Galician cuisine. Professional and touch staff. Amazing rooftop view.
Stayed in March 2024
Reviewed: 24 December 2023
Evert
PortugalBreakfast! Very poor as always!
It’s situation right in the center of Vigo.
Stayed in December 2023
Reviewed: 24 December 2023
Douguerr
SpainExcellent location!!
Stayed in December 2023
Reviewed: 18 December 2023
Ivo
PortugalThe location and the staff kindness
Stayed in December 2023
Reviewed: 2 November 2023
Julie
United KingdomI specifically booked this hotel ( and had already cancelled an other booking because it stated A/P transfer) as it states airport shuttle, this they do not offer, they arrange a taxi for you approx €25. This needs to taken off their website. As a single woman traveller, if I can avoid taxis I will. Plus a shuttle is usually a little cheaper, I don’t mind to pay but I like the connivence of a hotel shuttle. No English channels available. No kettle or drink making facilities, however there was bottled water and a small fridge.
Location close to the port but only a Short walk to town Centre. Reception staff friendly and helpful. Cafe staff friendly along with the gentleman who served breakfast. Room was comfy and spacious, , I had requested one double bed but I got 2 good size singles. Shower water lovely and hot, especially after the stormy weather we had. Nice view of the pier, breakfast room on 7th floor with also great views.
Stayed in November 2023
Reviewed: 8 October 2023
Francesco
ItalyPosition, bathroom and bed
Stayed in September 2023
Reviewed: 3 October 2023
Stephanie
United StatesGreat location the staff was very helpful.
Stayed in October 2023
Reviewed: 22 September 2023
Margaret
United KingdomNothing
Location and room
Stayed in September 2023
Reviewed: 22 September 2023
Randolph
CanadaN/A
Very well located, clean, safe, convenient, and next to everything.
Stayed in August 2023
Reviewed: 17 September 2023
Bonnie
CanadaThe shower did not drain.
Location, cleanliness, large rooms
Stayed in September 2023
Reviewed: 12 September 2023
Darryl
South AfricaGreat vibe
Stayed in September 2023
Reviewed: 22 August 2023
Jo
United KingdomBeautiful reception area but room was a little dated. Perfectly adequate, clean & functional. Air con worked well.
Location was excellent, right on the marina front but also in the ‘high end’ part of town with plenty of nice restaurants & bars. 10 minutes walk from the be old town with an abundance of restaurants, bars & squares. Extremely quaint at night.
Stayed in August 2023
Reviewed: 27 July 2023
Aileen
United KingdomNothing
Good location, comfy beds
Stayed in July 2023
Reviewed: 9 July 2023
Maddalena
United StatesI wish it had a little gym.
spacious room, great breakfast, very nice and thoughtful staff.
Stayed in July 2023
Reviewed: 7 July 2023
Jakub
SlovakiaThe service in the restaurant was very inattentive, you had to wait 20-30 minutes for your order.
Location was really good, possibility to have some good meal in restaurant was welcome.
Stayed in July 2023
Reviewed: 10 June 2023
Anthony
AustraliaLocated approx 10 minutes from the railway station, towards the waterfront. Room was good as we were only staying the one night. Breakfast was available with a good mix of English and continental.
Stayed in June 2023
Reviewed: 15 May 2023
Diana
PortugalAlthough it has parking, it is 16 euros per night, which is sooo expensive. On the other hand, we had two problems with our room - first of all, there was a shower/"sauna/spa" thing in the bathroom that didn't work and second, we all a problem with the toilet, which was leaking water. However, the staff was really helpful regarding this problem, even offering other bedroom. Finally, for the price, we were expecting to have a nice breakfast in the morning - well, the breakfast all-you-can-eat is expensive and it did not have anything special.
The room had great space, with a nice desk, good lighting and a big mirror. The bathroom was spacious with a bathtub. As for the bed, it was confortable and the size was great for two people. Concerning location, it is located near the marine and there's a lot of nice bars right beside it. It is also easy to walk to the Gran Via and other famous streets/visiting points such as the Rua Pescadería. The hotel has a parking garage which is good since there's no free/available parking in town.
Stayed in May 2023
Reviewed: 21 March 2023
Scott
CanadaPoor soundproofing in rooms - we could hear the neighbours talking, and hardwood floors (which were nice) created sounds of walking.
Location was awesome - on the waterfront and proximal to Vigo’s old town. Good restaurants and completely walkable.
Stayed in March 2023
Limassol, Cyprus
Houston, USA
Hanerau-Hademarschen, Germany
Búzios, Brazil
Tbilisi City, Georgia
Pattaya South, Thailand
Campitello di Fassa, Italy
Porto, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content