Montaña de Tisalaya, 1, 35510 Puerto del Carmen, Spain
#293 of 839 hotels in Puerto del Carmen
Guests' ChoiceBased on 743 apartment reviews
8.6Cleanliness
8.9
Comfort
8.6
Location
8.6
Facilities
8.5
Staff
9.4
Value for money
9.1
Free WiFi
7.4
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End of dialog contentReviewed: 25 May 2024
Julie
United KingdomLounge furniture
Location to strip Pool area Very clean
Stayed in May 2024
Reviewed: 20 May 2024
Keith
United KingdomClean, tidy and well located. Great staff. Basic but you get what you pay for.
Stayed in May 2024
Reviewed: 18 May 2024
Laura
IrelandFriendly staff. Lovely spacious apartment. Quiet location. Walking distance to beach shops bars and restaurants.
Stayed in April 2024
Reviewed: 12 May 2024
Alfie
United Kingdomwould have liked air con but wasn’t too bad as wasn’t too hot at night
n/a
Stayed in May 2024
Reviewed: 9 May 2024
Paul
United KingdomThe 3rd bed in the apartment was either a pull out bed or a z bed neither of these were that comfortable. The swimming pool was freezing. The walk up the hill from the front is hard work, however a taxi would cost 3 euro's
The apartments were very clean, the reception was easy to collect the keys from and checking in was painless, we asked for a late checkout and paid 25 Euro's and we had the use of the room all day. The pool area was spotless.
Stayed in May 2024
Reviewed: 3 May 2024
Keith
United KingdomPool and location
Stayed in April 2024
Reviewed: 3 May 2024
Nichola
United KingdomNothing
Spotlessly clean, quiet and relaxing, great staff.
Stayed in May 2024
Reviewed: 2 May 2024
Elizabeth
United KingdomThe only thing I can say was it was up a hill but easy going down but got a taxi back at the end of the night but was only 3.50
The hotel was lovely and clean all the staff was friendly especially John on reception he was very helpful 👍 I stayed in room 123 ground floor there was 2 loungers infont of our balcony which was idea and over looking the pool will definitely be booking for next year
Stayed in May 2024
Reviewed: 1 May 2024
Mandy
United KingdomUp a bit of a hill. But taxie,s from strip €2.66
Great location. Nice and quiet and only 5 mins to strip. All the staff are very friendly expecially the man on reception. Very clean . Always cleaning and changing towels. They are 2 star but everything you need for a nice hol. We,ll be back
Stayed in April 2024
Reviewed: 28 April 2024
Joanna
United Kingdom€15 for the safe for 2 nights which I thought was very expensive. No plug for bath or sink, the lounge area need black out curtains very bright for people sleeping on the sofa beds. Air con would be nice.
Good value for money very clean, spacious 1 bedroom apartment had everything we needed for base. Sun trap with sun loungers outside the room and very quiet location. Hair dryer, washing up liquid, cloths, toiletries in bathroom and two small bottles of water and good selection of self catering equipment.
Stayed in April 2024
Reviewed: 27 April 2024
Jennifermurphy1982
IrelandNothing
We stay here every time we visit lanzarote. Absolutely love it. Great value for money. Staff are so helpful and friendly. Great location.
Stayed in April 2024
Reviewed: 27 April 2024
Paula
United KingdomNothing to dislike
Everything was quiet
Stayed in April 2024
Reviewed: 24 April 2024
Maryse
United Kingdomunfortunately the WIFI is terrible. Toilet with a weak flush
My flight was delayed but it was not a pb at all, caught the bus 161 to Puerto Del Carmen + 10 mms walk to the Apartamentos Tisalaya. It was really easy to find my key as all information was sent to me a day in advance (via WhatsApps.) I was in room 221 facing the pool. with a sunny terrace all day. Bus stop 4mms away for Arrecife and Airport. I had a fantastic and peaceful stay.
Stayed in April 2024
Reviewed: 22 April 2024
Robert
IrelandGreat location only 5 mins from the strip down the hill . Beautiful supermarket only a few mins away. Very friendly staff. I have stayed here a few times now over the last couple of years and would definitely recommend
Stayed in April 2024
Reviewed: 21 April 2024
Teresa
IrelandWe have recently returned from a holiday staying in the Tisalaya apartments. We received a warm and friendly welcome. The apartment on the ground floor, was spacious, clean and the kitchen had everything needed if you wanted to cook. Also two sun beds for our use. The beds were comfortable, plenty of storage for clothes and a hair dryer. We did pay €15 for the safe which we were quite happy to do. We would definitely stay there again.
Stayed in April 2024
Reviewed: 14 April 2024
Katya
United KingdomWe couldn't find WiFi password.
Like the staff. We came after check-in time, but a girl who worked at reception took her time to wait for us. And they found the space for an extra person ,who cane with us for holidays unexpected, with no problem. Thank you
Stayed in April 2024
Reviewed: 10 April 2024
Dan
United KingdomPoor WiFi.
Clean. Nice pool area. Friendly staff. Price.
Stayed in April 2024
Reviewed: 6 April 2024
Bekim
United KingdomOn arrival Paula greeted us with big smile she was very helpful excellent. Thank you Paula
Stayed in March 2024
Reviewed: 4 April 2024
Lisa
IrelandBeds are not very comfortable
Stayed in April 2024
Reviewed: 2 April 2024
Rory
United KingdomIt was all great, the pool was a bit cold, but we did visit in March.
Great location, great facilities and the other guests were friendly too!
Stayed in March 2024
Reviewed: 30 March 2024
Emma
United KingdomA bit dated
We received wonderful and friendly service from the lovely receptionist.
Stayed in March 2024
Reviewed: 28 March 2024
Simon
United KingdomA little dated, needs some renovation really. But it served the purpose and was generally good.
Generally clean, not far from the airport. Easy access to the town.
Stayed in March 2024
Reviewed: 28 March 2024
Ian
IrelandClean,family appartments.
Stayed in March 2024
Reviewed: 21 March 2024
Natalie
United KingdomThe water pressure in the toilet didn't seem the best but just had to flush it a couple of times or hold the flusher down, which is no big deal. Probably could have done with air con even though we went in the march but no big deal either.
Staff lovely, they provided toiletries and even small bottles of water which was a lovely touch
Stayed in March 2024
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