Costa Brava, 4, 07600 Playa de Palma, Spain
#32 of 82 hotels in Playa de Palma
Guests' ChoiceBased on 288 hotel reviews
8.4Cleanliness
8.4
Comfort
8.3
Location
9.1
Facilities
8.3
Staff
9.2
Value for money
8.5
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 April 2024
Cho
ChinaGreat location super close to restaurants, the beach and groceries Super clean room Great service Full breakfast and long hours so even after arriving from work we had time to eat something Small pool area but amazing and chill
Stayed in April 2024
Reviewed: 22 April 2024
Micocarla
FinlandVery nice hotel with a slightly different approach. We liked a lot!
Stayed in March 2024
Reviewed: 16 April 2024
Stefano
ItalyThere was a residue in the wc when we first came in the room. The sheets cover had some stains
The colours of the hotel are super calm and natural neutral. I really liked the minimal design.
Stayed in April 2024
Reviewed: 3 April 2024
Soosan
NorwayVery good breakfast, very close to beach, very close to supermarket, resturant, and bus station. very nice looking hotel and super clean.
Stayed in April 2024
Reviewed: 1 April 2024
Amanda
United KingdomChecked in after midnight and the member of staff who checked us in was friendly and helpful. Rooms were fine and breakfast buffet had a great selection and was well stocked
Stayed in March 2024
Reviewed: 1 April 2024
Artur
SpainLack of fridge in the room.
Very close to the airport.
Stayed in March 2024
Reviewed: 28 March 2024
Suzanne
CanadaThe room was rather small, but made the most of it. A/C not working as the hotel is still on central heating mode for winter. Had to open the patio door to cool the room off as the temp. was 24,5C when we arrived. Slept with the door open and had to use earplugs to block out the outside nose. Also, there is a daily fee to rent the room's safe.
The location was fantastic, one street away from the beach and the 4 km long walking promenade. The bus stop to the airport and to Palma is only 200m. away. Great all morning buffet breakfast. The hotel's first floor has a Zen vibe to it. Nice shower. English TV channels.
Stayed in March 2024
Reviewed: 5 March 2024
Anne
AustraliaGreat location near the airport and beach. Very helpful staff.
Stayed in March 2024
Reviewed: 28 February 2024
Helen
United KingdomDecent breakfast, ideal for a few nights stay. Staff very friendly and accomdating.
Stayed in February 2024
Reviewed: 21 February 2024
Cristian
United KingdomExcellent location, great service, good facilities
Stayed in February 2024
Reviewed: 19 February 2024
Jeff
NetherlandsWe originally booked a rooftop room with an outdoor spa but this was a scam. The spa was dirty and clearly hadn't been used in some time and the bed/room was tiny for two people. Don't book this.
The room we eventually got was fine. The breakfast was excellent and the fact that it went until 1 PM was even better.
Stayed in February 2024
Reviewed: 1 February 2024
Mateusz
PolandVery poor sound insulation - we heard the neighbours all night. Besides, the hotel is near an area for party-goers, which we didn't know, so prepare yourself for a lot of noise when they are coming back.
Friendly staff, breakfast is good value for money.
Stayed in January 2024
Reviewed: 17 January 2024
Nxumalo
South AfricaHotel exterior not the best but once inside it is very nicely and mordenly decorated, cosy and warm common areas. My double on the second day was good after i complained about the teen lookalike smsll bedroom with two separate bed. Staff were generally friendly but i had a horrible experience with the short, dark haired receptionist. She made me wait 15 minutes, Saud she was eating, couldn't get up to get a wine opener for me. When I asked, what if u was checking in, she said then I would stop eating but for "THIS" I can't. She was actually on a private call, talking and laughing. Eventually she gave me the wine opener. I told this is appalling, she answered sarcastically, thank you, we work like this with the most horrendous attitude I have ever seen from any hotel and j have travelled worldwide. Brunch was decent but lacked flavor and after 3 days of the same think, I ate cause I paid.
Hotel exterior not the best but once inside it is very nicely and mordenly decorated, cosy and warm common areas. My double on the second day was good after i complained about the teen lookalike smsll bedroom with two separate bed. Staff were generally friendly but i had a horrible experience with the short, dark haired receptionist. She made me wait 15 minutes, Saud she was eating, couldn't get up to get a wine opener for me. When I asked, what if u was checking in, she said then I would stop eating but for "THIS" I can't. She was actually on a private call, talking and laughing. Eventually she gave me the wine opener. I told this is appalling, she answered sarcastically, thank you, we work like this with the most horrendous attitude I have ever seen from any hotel and j have travelled worldwide. Brunch was decent but lacked flavor and after 3 days of the same think, I ate cause I paid.
Stayed in January 2024
Reviewed: 1 January 2024
Quinten
United StatesThe beds would split apart easily if we went towards the center where the beds met, and the rooms thermostat would let us change the temperature, but then immediately change back to what it was originally which was very hot, it was pretty hard to sleep in the heat
Helpful staff, and clean room with plenty of space and enough charging ports, blankets were nice and while we didn't eat the breakfast as we slept in a lot it did look pretty 👍
Stayed in December 2023
Reviewed: 31 December 2023
Anna
Czech RepublicBalcony door has no handle on the outside, careful about sliding it shut not to get stuck outside. The bathroom smelled moldy sometimes. Matrasses slide on the metal bedframe.
Perfect location close to beach with free parking on street. Very helpful staff. Nice pool area with bar service. Good breakfast/brunch. Daily cleaning service. Eating options all around.
Stayed in December 2023
Reviewed: 19 December 2023
Qiong
AustriaThe closestool in the toilet was not stable but was somehow shaking. There is no kettle in the room or the public space. Needs more soundproof in the room.
The breakfast starts from 8 am and lasts until 1 pm. The balcony is huge. Can take A2 from/to the airport for 5 euros and Bus 25 to the center of Palma.
Stayed in December 2023
Reviewed: 19 December 2023
Alisher
KazakhstanAs it was winter time, and floor was a bit cold, but you can turn on the heating and it will be okay. for this price, I would say it is very comfortable and good hotel for 2-5 days.
What we liked most: 1) Our flight was in the early morning and even if Check in starts at 15:00, hotel welcomed us at 9 am and provided the room. 2) I asked if we can join morning breakfast and pay for it, as our breakfast should start next day, but they permitted us to join breakfast without payment. 3) Breakfast was from 8:00 til 13:30 so it great if you can grab some coffee and then have a walk on the seaside and then come and have a breakfast. We’ve booked normal room, everything was okay, but their double bed is two connected single beds. breakfast was good, everything you need, from eggs to beacon, from different breads and jams, sausages and sauces.
Stayed in December 2023
Reviewed: 17 December 2023
Sadik
HungaryThe gym is super small, not even all the basics things are there. No fridge in the room.
Breakfast was nice, nothing special but we had several option to select from. The rooms are big and not noisiy. Staff is nicce and friendly. There is an option for laundary for 4 euros .
Stayed in December 2023
Reviewed: 14 December 2023
Lucien
United KingdomIt was all good, to toilet was a bit squashed in the corner , not much room to sit on it. No double beds in hotel
Good service, food , room , location, easy transport to hotel , airport and Palma
Stayed in December 2023
Reviewed: 1 December 2023
Jo
United KingdomNothing.
The location is great; although quiet at this time of year, there were still restaurants within walking distance. Beach is two minutes walk away as is the bus stop to Palma and the airport (both cheap options). The hotel is quite lovely with a really cosy style. Staff are exceptionally friendly and happy. Rooms a good size, brunch was very good.
Stayed in November 2023
Reviewed: 26 November 2023
Sven
GermanyThe coffee and access to a public fountain to fill up waterbottles.
Very modern, spacious and clean accommodation! It's incredibly easy to reach from the airport. The breakfast is pretty basic, and you should not expect too much, especially from the coffee, but it is perfect to be able to start the day relaxed in the comforts of the hotel.
Stayed in November 2023
Reviewed: 25 November 2023
Lea
SlovakiaWalls in hotel are probably thin because we heard almost everything neighbours were doing…
Room was clean, brunch was great and staff very nice and helpful.
Stayed in November 2023
Reviewed: 22 November 2023
Michael
United KingdomQuality of brunch was basic and some items were poor, however some were good so you could always find something without too much trouble. Room came with a safe but this was charged at 3 Euros per day, not something I have ever come across before. Manager was grumpy at best and when asked if we could possibly get a late checkout (willing to pay) he stated NO all rooms full. Looking on Booking.com alone reviled 6 rooms available to book for the night!
Facilities were good, location was very good for beach and local bus stop also close. Most staff were helpful and friendly. Brunch time worked well and never too busy and options changes as the day progressed.
Stayed in November 2023
Reviewed: 18 November 2023
Vít
Czech RepublicPaper thin walls - no noise isolation from other rooms or from the hallway.
Close to the beach, nice breakfast, helpful and friendly staff.
Stayed in November 2023
Houston, USA
Blackpool, UK
Antonina, Brazil
Winter Park, USA
Barra de Valizas, Uruguay
Villa Parque Siquiman, Argentina
Tallinn, Estonia
Zakopane, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content