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Reviews of Up Town Hotel

7 Tahrir Square, Down Town, 11512 Cairo, Egypt

#252 of 507 hotels in Cairo

Guests' Choice

Review score

Based on 946 hostel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    9.1

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    8.3

  • Free WiFi

    6.4

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Showing 1 – 25

  • Reviewed: 23 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 4 nights

    Sometimes elevator was not working so I needed to go by foot. Also, since it is on Tahrir square, sometimes it can be noisy. There were not a lot of windows in the room.

    Location, clean rooms, good value for money. Also staff is very friendly. Room was very comfortable. Breakfast was very good.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Noise of cars outside

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Good location
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Clean room change towels

    Breakfast ok room should get clean 2nd day

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    Unfortunately I had to leave earlier but Kyrillos helped me with everything.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    🤍

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The location is great in the heart of Cairo and the staff are super friendly and helpful.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Good for location
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Too simple and atleast keep sleepers for the guest in the room, also the breakfast can upgrade .

    Location

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Could be okay, but should certainly be better
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 5 nights
    • Submitted via mobile

    There are certain areas, where the hotel can improve: The first night, at my immediate arrival, it was told that, I cannot stay there, I have to go to the Hostel part of the hotel(Golden Hotel), there was not any rationale, and no compensation. It was an unpleasant experience, as I was really exhausted, and the exchange hotel was not on the same level of quality. The first morning I missed the breakfast, as it was only served 8-9am, and this was not communicated to me before. In Up Town hotel, the accessories such as fridge, TV was not working properly. In the fridge there was a towel to held back the leak, meanwhile the TV has no access to any TV channel. The quality of the Wifi is so poor that, I cannot use the Hotel's internet in my room.

    The location was perfect, as the hotel was located near the centre, and the Nile.Actually the room was okay, it was more than sufficient for me, it was spaceous, the materials used during the enterior arrangment seemed close to premium. I personally liked that during my stay there was no cleaning of the room.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Good location
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    From entrance to the reception

    Property is good rooms are clean but the entrance and left are sooo bad .

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Location Helpful staff

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The location in the map doesnt match tue real location by car at all , but the hotel as all was very good , and thw staff are very kind and helpful

    We didnt stay there because there was no parking , but the man in the reception was soooo kind and decent , except we cancelled so late he helped us alot ,

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Excellent stay 100% for location
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    The shower needs a screen as it floods the bathroom floor each time you use it..

    Staff were very friendly and helpful, room was a good size with a large balcony, the location was brilliant for everything couldn’t have got a better place for that. Very noisy but bring earplugs to sleep, we were offered a choice of 2 rooms one which was quieter but we opted for the noisier one as had a balcony with amazing view..

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    It was satisfying staying
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Staffs were excellent, they accept all the questions from me and they have been so nice and dealing with all my questions because im new here, definitely recommend to stay here

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    It was amazing; the staff was friendly and helpful. The location is amazing
    • Leisure trip
    • Family with young children
    • Deluxe Single Room
    • Stayed 4 nights
    • Submitted via mobile

    It was a simple hotel but very affordable

    The location is amazing and the stuff were very friendly and helpful

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Internet bad

    Location - amazing Breakfast simple but okay

    Stayed in March 2024

  • Reviewed: 9 April 2024

    8.0
    Nice affordable accommodation with friendly staff. It is on the busiest roundabout in Cairo and more than 100 horns are
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    It is on the busiest roundabout in Cairo and more than 100 horns are beeped per minute. Ear plugs are a must.

    Central location with friendly staff

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Clean, refurbished hotel in central location
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 4 nights

    The roof terrace is functional rather than attractive. The male staff on reception at night were OK, but were often slow and reluctant to stop smoking and get out of their chairs. If requesting extra soap or toilet paper it is best to stay in reception until the items are produced, otherwise you might either wait a long time, or simply not get it. The bathroom was freshly refurbished, but the design did not include a soap holder in the shower, or a towel rail (we used the door handle). To be fair, these are small quibbles, for the price and location (Cairo Museum is in the same street, Cairo Tower is a short walk away across the Nile, and the Metro is across the street), this is a decent hotel.

    Because of the location, the price, and previous reviews, we hadn't expected much of the hotel, but were delighted when we arrived. We were greeted downstairs, and taken up in the lift, our bags carried for us. The reception staff were well presented, professional, and very warm, friendly, and helpful. And we loved our room which was clean, tidy, well presented, freshly decorated, and with a great view of the roundabout, which was a source of much entertainment for the family. We enjoyed sitting out on the balcony watching the traffic! The hotel entrance is a narrow gated alley to the right of KFC. If a taxi driver doesn't know the hotel, tell him "KFC". When dropped off you'll have to walk to the right to get around the metal fence separating the road from the pavement.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    The exterior look of the building, lift and ground floor looked quite dodgy but the rooms were comfortable. Quite noisy as well in the night due to high traffic.

    Location was excellent and staff were very helpful.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small rooms

    Location is very good

    Stayed in February 2024

  • Reviewed: 5 April 2024

    9.0
    Amazing stay
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is in a great location, the staff are very professional and helpful. The rooms are big and clean

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Happy Stay ❤️
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast needs to be improved.

    Rooms tidy.. good location in the center of Cairo shops nearby..everything walkable..

    Stayed in March 2024

  • Reviewed: 30 March 2024

    7.0
    Good place
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Central but also very loud

    Good location

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi is not stable, but I have data so all good. It seems that Facebook is free if you buy a simcard at the airport so just purchase the cheapest package.

    Location is very accessible, staff are friendly, price is reasonable, very near to Egyptian museum and souvenir shops, just beside KFC and some restaurants. There is also money changer nearby. Breakfast is good 👍 The tours in the hotel are cheaper than online booking. There is heater in the shower and my room is quiet at night. I will come back to this hotel if I am visiting Egypt again. 👍

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Good for low price
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Not easy to find. A sign of hotel name in english would help a lot.

    Nice staff. Great wiew of Tahrir square.

    Stayed in March 2024

Showing 1 – 25

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