El-Shaheed Abd El-Moneim Riad Road, 41515 Ismailia, Egypt
#2 of 4 hotels in Ismailia
Guests' ChoiceBased on 753 hotel reviews
7.3Cleanliness
7.8
Comfort
7.9
Location
8.7
Facilities
7.5
Staff
7.5
Value for money
6.8
Free WiFi
4.8
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End of dialog contentReviewed: 6 May 2024
Hany
EgyptBathrooms on the ground floor are not always clean, and there are no tissues. Service for ordering drinks and food at the pool is very late, unfortunately.
Rooms are clean and comfortable, and the staff are great
Stayed in May 2024
Reviewed: 18 April 2024
Omar
EgyptAir conditioning was just cold no warm mode It causes me sick
Stayed in February 2024
Reviewed: 12 April 2024
Ebrahim
EgyptFriendly stuff, clean, wonderful location, tasty foid
Stayed in April 2024
Reviewed: 31 January 2024
Barbara
EgyptWhen booking we understood there would be a bar, a pool, a sauna, spa etc but on arrival were told none of it was available and the bar was non alcoholic. I understand the pool being closed as it was winter months. Not all the restaurants advertised on the booking site were available. The rooms could have been better equipped with extras as we had to ask for extra blanket, toilet paper, a spoon. We were disappointed not having a view of the Canal as that was a main reason for visiting Ismailia.
Our rooms were clean and had tea and coffee making facilities. We had a balcony although not looking over the water but the roadside.. There was a good selection for breakfast. The staff in general were friendly. They opened the Italian restaurant specifically for us after we asked where it was situated in the hotel!!
Stayed in January 2024
Reviewed: 27 January 2024
Amer
EgyptI booked 2 club view rooms, which were double or twin rooms, they took extra fees for a child and told me the room is single!! I showed them the description saying it’s a double or twin room they said no it’s single!
Seaview and facilities
Stayed in January 2024
Reviewed: 4 October 2023
Samir
EgyptThe bathroom was not clean, waste basket was broken. Conference guests should have a special check in desk to allow others to check in in good time and avoid waiting in long que. The music at the beach was very loud.
Size of the room, the lake view.
Stayed in September 2023
Reviewed: 29 September 2023
Ahmed
EgyptA rude phone call at 11:30 asking to hurry up to leave as checkiut is at 12:00 !! Breakfast below average Electricity was down for about an hour
Good furniture Great location Good pool and beach
Stayed in September 2023
Reviewed: 26 September 2023
Othman
Saudi ArabiaNo Variety of food
Location Comfortable
Stayed in September 2023
Reviewed: 18 September 2023
Saeedgomaa
EgyptThe pool and beach aren't that clean and good
Big facilities, the rooms are big , clean , quiet with a nice view ... Breakfast was great .. very good hotel and big value for Money only for short breaks .....
Stayed in June 2023
Reviewed: 14 September 2023
ضياء
EgyptRoom service Food quality Weekend noisy parties
Spacious Air Conditioning
Stayed in September 2023
Reviewed: 14 September 2023
Flo2410
RomaniaI didn't like the fact that it wasn't clean, or maybe my expectations are too high. In the hallway, the same song could be heard all the time from the speakers in the ceiling, which was repeated. There is no internet connection in the rooms, it only works in the hallway.
The location is safe.
Stayed in September 2023
Reviewed: 27 August 2023
Mark
United KingdomMediocre food
Big, friendly, busy hotel; lots of Egyptian families on holiday and people on football camps. Lively, functional hotel.
Stayed in August 2023
Reviewed: 22 August 2023
Ahmed
EgyptGreat effort from staff
Everything is ok , only SEA view room not available at this time
Stayed in July 2023
Reviewed: 15 August 2023
Andrea
ItalyThe room unfortunately had a subtle residue smell, probably from previous guests and needed more fresh air or deeper cleaning.
The facilities and the activities provided were varied and fun. There is the pool, a biliardo room, different restaurants and night live shows. The staff was very kind and available to any need. The room was clean and comfortable and overall we really enjoyed our stay.
Stayed in August 2023
Reviewed: 13 August 2023
Majib
United KingdomBathrooms are tired and require refurbishment .
Facilities ie pool , beach and sea /canal view are really nice. Staff were really good, very helpfull and friendly. Additional resources in complex ie lovely mosque, and football pitches are fab.
Stayed in August 2023
Reviewed: 11 August 2023
Elsayed
EgyptThe staff was very good
Stayed in August 2023
Reviewed: 30 July 2023
Sawsan
BahrainCleanliness
Location , facilities
Stayed in July 2023
Reviewed: 22 July 2023
Mahmoud
EgyptBureaucratic attitude from the staff. They are taught with guest with carelessness about introduce the relavant service.No available leisure activities.The pool is only one without recreation team or animation or DJ
Clean and comfort place
Stayed in July 2023
Reviewed: 16 July 2023
Omnia
EgyptToo much bad birds
Clean and calm
Stayed in June 2023
Reviewed: 3 July 2023
Fatma
EgyptIt was too busy
Beautiful
Stayed in July 2023
Reviewed: 2 July 2023
Mahmoud
EgyptLazy room service No answer on phone Not prepared for full occupation in holidays
Clean
Stayed in June 2023
Reviewed: 27 June 2023
Deina
EgyptNot clean hotel
Location Nice stuff
Stayed in May 2023
Reviewed: 20 May 2023
Marwa
EgyptExpensive
Thanks
Stayed in May 2023
Reviewed: 8 May 2023
Prof
Egypti stayed short time i have no enough time to enjoy
nice view
Stayed in May 2023
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