Kasr El Nile, Cairo, Egypt
#23 of 517 hotels in Cairo
Guests' ChoiceBased on 5759 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
9.4
Facilities
9.2
Staff
9.5
Value for money
8.7
Free WiFi
8.5
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End of dialog contentReviewed: 27 May 2024
Konstantinos
United KingdomNothing really
Awesome experience. Staff were really kind, their breakfast rich and the level of cleaning, top.
Stayed in May 2024
Reviewed: 27 May 2024
Zubaida
OmanNoise location.
Stayed in May 2024
Reviewed: 26 May 2024
Hooman
United StatesThe room was a little small.
Great location! It was located right across from the Egyptian Museum. Welcoming staff particularly by the pool. Highly recommended.
Stayed in March 2024
Reviewed: 26 May 2024
Michael
CanadaStaff are so welcoming, helpful, professional and pleasant. Room was very clean and comfortable. Location of the hotel is great. Walking distance to Egyptian museum and Nile river.
Stayed in May 2024
Reviewed: 26 May 2024
Rand
United Arab Emirates.
.
Stayed in May 2024
Reviewed: 26 May 2024
Tasneem
United Arab EmiratesNothing
Location, staff, clean
Stayed in May 2024
Reviewed: 25 May 2024
Tarak
ItalyThe high quality of the services and the breakfast.
Stayed in April 2024
Reviewed: 25 May 2024
Nargas
Saudi ArabiaConsidering, it’s rated as a 4* hotel, the facilities were top and attention to detail was top.
The friendly staff, facilities and location.
Stayed in May 2024
Reviewed: 24 May 2024
Jorge
United StatesNothing disappointing, every thing was great
A great hotel only steps from Tahir Square, the center of beautiful Cairo. The property is close to the Old Egyptian museum and many other venues. The rooms well appointed for your staying and a great breakfast that makes your day. The staff always helpful going the extra mile for you. Security high that makes you feel very safe. Thanks to this hotel and its great staff our vacation in Cairo was successful. If I came to Cairo again I will undoubtedly stay here.
Stayed in May 2024
Reviewed: 23 May 2024
Tímea
HungaryNice&kind staff
Stayed in May 2024
Reviewed: 23 May 2024
Haitham
Saudi ArabiaFeels home
Stayed in May 2024
Reviewed: 22 May 2024
Lpj
Indialocation
very good
Stayed in April 2024
Reviewed: 21 May 2024
Yuyue
United Statesnice service in all departments. Very welcoming employees.
Stayed in May 2024
Reviewed: 20 May 2024
Aziza
Saudi ArabiaThere was no garden
Location
Stayed in May 2024
Reviewed: 20 May 2024
Jochen
GermanyPrice for breakfast and buffet for dinner is too high.
Helpful front desk personal. Good food and nice Restaurant. Close to the museum and river. Room service very cheap. I did get a bithday cake. Fantastic and unexpected.
Stayed in April 2024
Reviewed: 20 May 2024
Shikha
IndiaEverything was very comfortable except the internet speed could have been better as we were working too
Amazing helpful staff. Great location.
Stayed in May 2024
Reviewed: 20 May 2024
Nana_shabazz
United StatesSubject: Taxicab Robbery Dear Steigenberger Management and to whom it may concern: I recently stayed at both your Pyramids and Tahir locations. While both were extremely comfortable and aesthetically pleasing, the Tahir location demonstrated a higher level of ethical responsibility. During my stay at the Pyramids location, I needed a taxi to the Cairo airport. Following the advice of your staff, I used the taxi service located in the hotel lobby. They assured me of a reasonable price and legitimacy. However, en route to the airport, the driver pulled off to the side of the road and demanded an additional $40, claiming it was a new policy due to the new president. Feeling unsafe and anxious about missing my flight, I felt compelled to pay. Later, I confirmed that this policy was a fabrication. Adding to my frustration, the driver had the audacity to ask for a tip after dropping me off far from the terminal entrance. On subsequent trips to the airport with different taxi services, I was dropped off directly in front of the terminal for a lower fare, which confirmed my suspicion of being deceived. The $40 (1872 Egyptian pounds) may not be a large sum, but the manner in which it was extorted leaves me feeling extremely dissatisfied and with a bitter sense of mistrust. I had no such issues with taxis I booked through other means or at the Tahir location, indicating a significant problem with the personnel at the Pyramids location. While I appreciate the upgraded room and the view of the pyramids from the pool area provided at the Pyramids location, it does not compensate for the distressing experience of being exploited in such a manner. Sincerely, Robbed at Steigenberger
Stayed in May 2024
Reviewed: 19 May 2024
Mustafa
United KingdomCould have had more menu choice on in room dining and more eggs station as only one during bfast
Super location, friendly staff, clean facilities
Stayed in May 2024
Reviewed: 19 May 2024
Matthew
AustraliaNo complaints
Friendly staff. Friday at the front desk was delightful to deal with. Hotel was very accommodating to me arriving early and leaving late
Stayed in May 2024
Reviewed: 19 May 2024
Iane
GermanyOutside is very loud in the evening on weekends
The staff and the food
Stayed in May 2024
Reviewed: 19 May 2024
Luca
ItalyNothing
Very good hotel with lovely service, super clean and perfect location to walk or to go anywhere
Stayed in May 2024
Reviewed: 17 May 2024
Colin
United StatesNothing
Great location, very attentive staff!
Stayed in May 2024
Reviewed: 17 May 2024
Paruyr
ArmeniaBit slow wifi but its not a big deal
Location, staff, breakfast
Stayed in May 2024
Reviewed: 16 May 2024
Ololade
NigeriaClean hotel, friendly staff, breakfast was good. I enjoyed my staff
Stayed in April 2024
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