Some of the staff are not friendly but overall the majority tried to support and help

Activities and entertaiment

Stayed in May 2024

Dinner is finished too early by 9:30 pm should stay at least till 10:30 pm

Staff are so friendly and service is good

Stayed in May 2024

Beach is small

Staff are friendly food is very good

Stayed in May 2024

The only thing that I can complain about is the wi-fi. No wi-fi in the rooms that is the most useful place to have it. When you do have wi-fi on the lobby, at the square or whatever place, it comes and goes constantly, you need to login over and over again and it's really slow.

Everything!!! Best beach ever. Clean, plenty of comforts, no resorts near us. The room was really big, spacious and clean. The entire staff is insanely friendly, respectful, always smiling and helpful. Lots of activities to do as spa, snorkeling, visiting islands, safari, photoshoots, water sports, etc.

Stayed in May 2024

The cold water in the sea 😃- everything else from the resort was top notch. Easily on the way to becoming a 5* resort

All of the food was 10/10. Pool: 10/10 Staff:10/10 Customer service : 9/10 (some staff members English was not too good but generally very good) Shoutout to all the staff , in particular: * Massouda - for everything and the support with the difficult guests staying at the resort at the time I was there. * all of the Ahmeds 🥰 * all of the Mohammed’s * 2 Karim’s working in the restaurants/bar * Sameh at the Ala carte restaurants * Eslam in main restaurant * BIG SHOUTOUT to the head chef at the Ala carte restaurants who cooked my lamb chops to perfection * Hossaam at main reception * ALL THE ENTERTAINMENT TEAM * AHMED at the beach * Beach was perfect. No stones just nice whiteish sand and cool blue/green water * food 10/10 * rooms 10/10 * gym 9/10 (could do with more equipment but hey it’s a resort not a health club) *

Stayed in May 2024

The loud AC in the room

The staff was very fun and friendly. Especially Amr at the reception was my favorite guy

Stayed in May 2024

Nothing.

This was a unique experience, the staff was super friendly and helpful. Many kids activities, pool, aqua, playground... The beach is sandy and beautiful. Dinner and lunch were served at two restaurants at the same time, one of them at the beach.

Stayed in May 2024

Very good service and wonderful experience. Thanks for making such standards possible 🙂

Stayed in May 2024

1) No WiFi/Internet connection in the rooms but we were told that this is currently being extended starting with some rooms. 2) Entertainment program is ok. There were live music in the evening but the sound was respectively low, so that very few people were listening. There is no possibility to dance or party. 3) The furniture and bathroom/shower in the rooms are a little of age, but fully functional.

1) Employees in all areas. Special appraisal to Ms. Massaouda (Guest Relations Manager), who got in connection with us already prior to our arrival and was on the field every day to collect feedback from all the guests. 2) The restaurants and the food was great. Allways fresh and tasty dishes. 3) Beach and the sea. No coral reef for snorkeling but great for families to just get into the water and swim. 4) Taxi and travel service in the hotel (3 Angels tour). Special appraisal to Ahmed, Max and Mohammed, who organised a great private trip for us to Luxor and Orange Bay boat tour. Definetely recommending to everybody. 5) Reception and the personal is taking immediate action in case of wishes, without any waiting time and any need to follow-up.

Stayed in May 2024

Water was very weak inside bathrooms

Nice stuff and food is delicious, the beach is wonderful

Stayed in May 2024

nothing

good

Stayed in April 2024

If you're seeking the pinnacle of hospitality in Egypt, look no further than Solymar Soma Beach Hotel. From the moment we arrived, we were enveloped in a sense of warmth and comfort that made us feel right at home. The service here is unparalleled, setting a new standard for excellence in the country. First and foremost, let's talk about the food. It's not an exaggeration to say that the culinary experience at Solymar Soma Beach is divine. Every meal was a delightful journey for the taste buds, with an array of dishes that showcased the best of Egyptian cuisine. Fresh, flavorful, and expertly prepared, each bite left us craving for more. Cleanliness is another area where this hotel truly shines. The attention to detail in maintaining a pristine environment is commendable. Every corner of the hotel, from the rooms to the common areas, exudes cleanliness and hygiene, ensuring a comfortable stay for all guests. What truly sets Solymar Soma Beach apart, however, is the personalized care and attention we received throughout our stay. From the moment we made our reservation to the time we checked out, Ms. Massaouda was a constant presence, ensuring that every aspect of our visit was perfect. Her dedication to ensuring our satisfaction was evident in every interaction, making us feel valued and appreciated as guests. One particular highlight of our stay was the birthday surprise organized by the hotel. It's these thoughtful gestures that truly set Solymar Soma Beach apart from the rest. The staff went above and beyond to make our celebration memorable, and for that, we are incredibly grateful. Additionally, when we decided to extend our stay, the process was seamless thanks to the hotel's flexibility and efficiency. It's rare to find such accommodation and understanding in the hospitality industry, further emphasizing Solymar Soma Beach's commitment to excellence.

Stayed in May 2024

Nothing

We went with our family and everything was perfect, food is really good with a wide variety, staff are amazing, always doing their best to best serve and comfort you, great shows that entertained both kids and adults. Even before we arrive guest relations manager called us to confirm reservation and always passed by to make sure everything was going well.

Stayed in May 2024

Amazing staff, thanks to Ms Massouda Guest Relations manager for making our trip special

Stayed in May 2024

You have to get to the beach very early to find a place

The hotel rooms and other facilities are super clean.the services are excellent. All inquiries and requests are responded to professionally and every one cared about our comfort during our stay .especially Massouda from the managment who is excellent in helping the guests. The hotel is kids friendly and full of activities day and night.

Stayed in May 2024

The bed is a little squeaky. There should be more options for food for kids - every day it's the same. The front row of the beach is somehow always taken, no matter how early you come. Even though they say that there are no reservations of sunbeds, if you come late to the beach, most likely you won't find a free sun bed. Umbrellas on the beach are also very bad. The staff from other two hotels (one on the left and one on the right) don't allow people to walk on their part of the beach.

Smaller hotel comparing to the ones surrounding it, but good staff and good service. They arranged airport transfer for us. The room was decent size, they gave us an extra bed for our toddler, and we got the crib upon request. Food is nice, lots of variety.

Stayed in May 2024

Wifi facilities in the rooms would be an added touch - especially for those who may need to stay longer for work, get connected with families, etc.

Excellent service. Ms. Masaoda made sure our stay was comfortable, problem-free and enjoyable. The rooms were clean, food was great, and the animation team was quite entertaining. All in all, a must recommended property!

Stayed in May 2024

Really professional staff professional management I like it

Stayed in May 2024

Nothing

The hotel was perfect , clean with good vibes , the staff are helpful , the animation team was amazing

Stayed in May 2024

Nothing

Exceptional in every thing best hotel in soma bay

Stayed in May 2024

Nothing

Every thing was perfect 1- staff from reception to beach was awesome and the do their best to make you happy and they are so friendly specially ms. Masouda she is the right person on the right place 2- food is great and a lot of variety during breakfast, lunch and dinner with high quality Bars was perfect 3- beach sandy and perfect 4- room is good and very clean 5- really recommend hotel and it deserve 5 stars not only 4 Thanks for you all and i am looking forward to come back again

Stayed in May 2024

Weak WiFi

The staff is friendly and helpful , Ms Masouda was always checking on us

Stayed in May 2024

I would prefer there were less options of food bit with higher quality

Beautiful sandy beach Very friendly and helpful staff Guest relation was super helpful Restaurant has variety of food The entertainment and shows is non stop and very amusing

Stayed in May 2024

The room's Shattaf was very poor, the water pressure was low, and there was no WiFi in the rooms.

I had a fantastic stay at Hotel Solymar Soma Beach! Every moment at the hotel was delightful thanks to the warm and professional demeanor of the entire staff. Everyone was always smiling and went above and beyond to ensure guests felt welcome and comfortable. A special thanks to Manager Massoda for Her attentive follow-up and the thoughtful giveaway. Her dedication to guest satisfaction was truly appreciated. I also want to extend a special thank you to all the workers at the main restaurant, who provided excellent service meal after meal. Additionally, the barman Ahmed at the Balcony deserves a shout-out for his superb drinks and the tasty nuts he served. Thank you all for making my visit memorable. I look forward to returning soon!

Stayed in May 2024