Safaga Road, Makadi Bay, Hurghada, Egypt
#86 of 223 hotels in Hurghada
Guests' ChoiceBased on 203 hotel reviews
8.7Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.9
Staff
9.1
Value for money
8.6
Free WiFi
4.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Ahmed
CanadaI recently stayed at Grand Water World, and it was fantastic! The water facilities kept my kids entertained all day, and the friendly staff made us feel right at home. The food variety was impressive, with delicious options for everyone. The resort's clean, beautifully landscaped grounds provided a serene environment for relaxation. Highly recommend for families!
Stayed in May 2024
Reviewed: 25 May 2024
Mohamed
EgyptFoods need a lot of improvement
The hotel has a very good location on makadi Bay, the beach is very good full of colourful coral and fish 🐠, large and clean rooms, excellent room service, nice aqua of 5 slides and big kids aqua, reciption service was awesome, special thanks for Mrs Mohamed Fahmy for his efforts and Mrs khlood for her help and follow up to make sure that everything is ok,you can find her every where and any time.
Stayed in May 2024
Reviewed: 21 May 2024
Moheb
Saudi ArabiaQuality of lunch and snacks need to be improved as it was low quality ingredients and with poor taste Drinks quality need to be improved and availability of bottled water needs to be available in all bars instead of serving filtered water Animation team needs to be more active and creative as nearly there is no night shows
Water park is suitable for children and adults The hotel is very big and clean and has very good view over makady bay Hotel facilities are very nice Special thanks to the staff especially Mrs kholod the customer service officer for her efforts to make our stay lovely and comfortable
Stayed in May 2024
Reviewed: 21 May 2024
Ahmed
Egyptshort stay
i enjoyed my holiday,fantastic hotel and very friendly staff specially the reception staff were very helpfull.
Stayed in May 2024
Reviewed: 20 May 2024
Eslam
EgyptOur stay were outstanding, facilities are top notch, all the staff are fantastic specially Ms. Khloud she went above and beyond to make sure our stay were perfect.
Stayed in May 2024
Reviewed: 19 May 2024
Lucia
SlovakiaThe facilities were great. And the staff super helpful, especially Amir. The best place for snorkeling.
Stayed in May 2024
Reviewed: 18 May 2024
Chris
United KingdomIt was very difficult for a gluten-free person to find suitable things to eat, and only one person (the manager at the German Restaurant) actually knew what gluten-free meant. All inclusive drinks were very watery, especially later in the evening.
Perfect location especially for keen snorkellers, the reef here is superb. The bath was grubby, didn't have a plug and the shower head needed replacing, but otherwise the room (junior suite) was lovely. The food was surprisingly good for an all inclusive and the staff very attentive.
Stayed in May 2024
Reviewed: 17 May 2024
Mostafa
EgyptEvery thing was great exept we need some more food varaiaties
The reception team spcialy Mr.Amir and all rha staff
Stayed in May 2024
Reviewed: 16 May 2024
Rania
CanadaEverything was amazing including the staff and the service. Special thanks to Mr. Mohamed Ramadan, Mr.Amir Ali and Mr. Mahmoud Abdul Aziz. Also, Ms. Kloud at Guest Relation. Very recommended and I can’t wait to come back again. :)
Stayed in May 2024
Reviewed: 14 May 2024
Martin
EgyptNo thing
The hotel very good and the restaurant very nice I enjoyed and amir at reception very kind and help us for every thing
Stayed in May 2024
Reviewed: 13 May 2024
Mircencec
SlovakiaInternet connection in the rooms was poor. In reception it was OK.
The sea was definitely the best. All the coral reef next just next to the beach in shallow water, that was amazing. All the area around the hotel is surrounded by the wall. Outside the wall there is just desert, but this area is huge. It has 4 RED SEA HOTELS inside and we didn't make it to walk around everything. Really huge and nicely lighted during the evening.
Stayed in May 2024
Reviewed: 12 May 2024
Tony
EgyptA very big hotel with so much to do and see, a big thank you to mr Mohamed ramadam and mr amir Ali for looking after us
Stayed in May 2024
Reviewed: 12 May 2024
Miray
EgyptThe room was very nice, clean and spacious. All the staff are very friendly, professional and helpful. Everyone is willing to help and assist everywhere, at the beach, the pool, and restaurants. Specially at the front desk Shift leader Amir Ali was extremely helpful and assisted us with any needed reservations just to make our stay even more relaxing.
Stayed in May 2024
Reviewed: 12 May 2024
Ahmed
GermanyThe beach, the staff, and pools were so good. Amir specifically was very friendly.
Stayed in May 2024
Reviewed: 11 May 2024
Alexey
RussiaNothing
Everything
Stayed in May 2024
Reviewed: 11 May 2024
Abdel
EgyptThe stay was very comfortable and we enjoyed our stay the staff is very professional and friendly specially Amir Ali in the reception
Stayed in May 2024
Reviewed: 10 May 2024
Ahmed
EgyptNone
Extra friendly & helpful stuff specially Mr Amir in front office Aqua is very joyful & suits different range of ages
Stayed in May 2024
Reviewed: 10 May 2024
Tony
EgyptYou are spoilt for choice.witj lots of restaurants and food to choose from, the staff really can not do enough for you, totally amazing hotel
We have been to egypt over 40 times in 20 years and this hotel is one of the best for couples or families with children, everything you want is here, MR AMIR ALI and MR RAMADAN and MR MAHMOUD are all fantastic and they made our stay very enjoyable
Stayed in May 2024
Reviewed: 7 May 2024
Bostjan
SloveniaEverything was great and as agreed.
The hotel and staff were very friendly and accommodating. Especially Mr. Amir Ali and Mr. Fahmy, who are particularly dedicated to guests. They fulfilled all our wishes. The food is very good and tasty. Plenty of choices for everyone. You can arrange taxis and other transportation right from the hotel. The water park is very interesting for younger ones.
Stayed in May 2024
Reviewed: 7 May 2024
Sebastijan
SloveniaNothing.
The best coral reef in Makadi bay. This hotel is best best one for families, specialily for children because of the pools and waterslides. I need to mention all the workers at the reception, specially Amir Ali shift leader, because he help me with everything, with better stay,...
Stayed in May 2024
Reviewed: 7 May 2024
Momen
Egypt- Food quality & variety in the main restaurant was below average, however hotel restaurants afford lunch & dinner for the inclusive package with amazing food especially the Italian restaurant. - i like the hotel design, but it seem hotel is very old and rooms need some renovation.
Amazing hotel, Very friendly staff, Very big room, many pools, Aqua park
Stayed in May 2024
Reviewed: 6 May 2024
Hicham
NetherlandsNothing
Many activities for kids, restaurants , staff Big thanks to Mr. Mohamed Ramadan
Stayed in May 2024
Reviewed: 4 May 2024
Kareem
EgyptNone
Great service and hospitality by all the team. Very nice and well-maintained facilities. Spacious, well-equipped, and comfortable room. Overall, we had a positive experience and would come back again. Special thanks to the outstanding hospitality by Mr. Mohamed Fahmy, Front Office Manager.
Stayed in May 2024
Reviewed: 4 May 2024
Marco
ItalyGreat place for family and also for friends. Great food and very exceptional service. Pools and restaurants very great . Beach and coral reef very great and easy access . Will comeback surely
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content