The hotel is not that close to Tunis village and you need a tuc tuc to get there.

The staff was amazing. From the owner of the hotel to everyone on his team, they are really committed to making your stay as good as possible. We also did the safari with them and traveled around the city with their tuc tuc-driver. Every experience was perfect.

Stayed in April 2024

Nothing about the property was bad

Extremely friendly and helpful staff - Mohammed helped us get around the local area and was accommodating for our specific needs. I’d recommend this place for anyone in the area

Stayed in March 2024

The staff is very helpful. The food is delicious.They organized our Wadi Hitan jeep tour with a professional guide.

Stayed in March 2024

no hairdryer

very nice staff helpful generous breakfast served on our terrace not a room but a flat

Stayed in February 2024

Facilities are very poor..

I liked the atmosphere as a general and kindness of staff especially Mr. Mohamed and Mr.ayman

Stayed in January 2024

Parking so tiny, grasse area need small footpath cos the soil was stick the shoes when we were walk and make the room dirty from it.

Location, room design, staffs were friendly and helpful.

Stayed in January 2024

Personel was verry friendly and helpful. Verry clean rooms Always someone present if u need anything. I would recommend this place

Stayed in November 2023

Nothing

The place is very Cosy and clean. staff are very helpful

Stayed in August 2023

AC is a little slow

Staff, location and breakfast

Stayed in July 2023

Wonderful balcony and pool

Stayed in June 2023

The reception and the staff were very helpful and polite, upgraded our room and did all what we requested.

Stayed in June 2023

There were issues with power outage

The rooms were very nice. Staff friendly

Stayed in June 2023

no wifi

location, staff

Stayed in May 2023

The main restaurant is a bit dilapidated and the water kept going off/was being turned off. The power fluctuated. It isn't near to the village and although it was easy to get a tuc tuc into the village it was trickier to find one to take us back

The design of the accomodation was lovely with curved roofs and tasteful decor. The pool was lovely. We had breakfast and dinner which both offered excellent local cuisine.

Stayed in April 2023

Quiet

Stayed in March 2023

The was no wifi at the moment. The pizza from the local fastfood was not tasty.

Egyptian style breakfast on terrace. We got one room upgraded to a luxurious spacious suite. There is a nice swimmingpool. The managment is helpful to organize trips.

Stayed in March 2023

The owners are great. Staff were friendly and helpful. food was excellent. Amazing value for money. spacious SUITE, very nice area for breakfast/dinner in the open air.

Stayed in March 2023

Food service (breakfast) could be a little more customer-oriented,.ie. staff more attentive and ready to serve breakfast on time.

We were upgraded without even asking, which was really appreciated. The suite was super spacious, with two balconies, and would be ideal for two couples or a family.

Stayed in March 2023

Nice hotel , very friendly staff they helped us to organise safari trip and karon lake boat trip. Breakfast was also nice. The room is cozy , clean, and Furniture is new.

Stayed in February 2023

The hotel was undergoing a lot of construction, likely for the coming winter season. The restaurant wasn’t really a restaurant - no menu, everything covered in building dust - but did do a passable dinner and breakfast. The family room was very tired. Everything in the bathroom leaked, there was no hot water, the bedroom sloped towards the middle and the sofa bed was completely broken. The main issue appeared to be a lack of staff: It took 90 minutes to get camp beds set up for the kids (in place of the sofa bed) and when we went to bed we found there was no sheet on our bed either. It was hard to get towels for the pool and almost impossible to get a soft drink. The hotel is unfortunately located next to a small but particularly noisy water park. I was forced to move my car from in front of the water park to in front of the hotel entrance - only to find the next morning that it had been scraped down the side - presumably by a careless worker.

The hotel has a nice style of building, good location near lake Qarun and good pool. The outdoor areas and roof terrace looked like they could have been great (but felt totally neglected). Khalid on reception and Salah in the restaurant were very friendly, courteous and helpful. The hotel arranged a desert day trip for us at a reasonable cost and with less than 24 hours notice and sent us off with a packed breakfast.

Stayed in October 2023

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in June 2023

There are no comments available for this review

Stayed in May 2023