Improvements needed to make it 5 star 1. Swimming pool to be open after 6pm - such a lovely sized pool so a shame that it's not getting used to its max. 2. Need more plug sockets as they're all being used by the lamps / fridge / tv 3. Needed a main room light - the only light provided was the lamps in the room We actually spoke about all of those things to the manager who said they're planning on updating those things in the near future - but even if it's not updated, the room is worth coming back to anyways

Lovely location and the back of the hotel's view of the nile is beautiful. Good price as I paid the same in Cairo for far less offered. Clean room and decent size. Good sturdy furniture. Breakfast served from 6am, which is so convenient. Also had a lovely buffet selection of food, including desserts. Staff were all really polite, friendly and helpful (5 star hotel service) - helped us arrange a driver to take us around the West Bank of luxor at last minute notice and my brother even asked them to fill some of their pastry desserts with custard!

Stayed in May 2024

The facility is too old, the shower pipe in my room is broken, it was leakage, very difficult to take a shower

Good location and you can see nice views from the Neil river side

Stayed in May 2024

The reception-Mostafa gave me super nice hospitality

Stayed in May 2024

Was quiet noisy at night

Location was great. Room was lovely. Views from balcony amazing

Stayed in April 2024

The front desk staff. They gave us wrong information about hotel Laundry service.

Breakfast and the Laundry staff.

Stayed in April 2024

The rooms are outdated and require a make over.

Very nice location on the nile with great outside garden and pool area. The food in the middle eastern restaurant was really good! Very friendly and helpful staff.

Stayed in March 2024

Location very good, Staff were very cooperative, food was very good

Stayed in March 2024

The hotel's location was perfect for sightseeing in Luxor. The gardens and views of the nile are very relaxing and beautiful. The floating pool was a real bonus, It was a bit cold but such a lovely view.

Stayed in March 2024

The room - on the side with the street - was very noisy worth the traffic being how it is. Some front-end staff was less than friendly, at a point there were two employees but only one was helping customers and there was a line.

The garden me swimming pool were amazing. The location close to the Luxor Temple and on the Nile river is unbelievable. Great breakfast.

Stayed in April 2024

It's a great location. The gardens & pool atea are wonderful areas to relax & take in the sunset. Very comfortable rooms. As we had an early departure, breakfast boxes were available on check out. Warm, friendly staff.

Stayed in April 2024

The noise!! Way too noisey outside. Bring earplugs. We're lucky we had ours.

The breakfast, pool and staff were great. They even organized an amazing sunset felluca ride (which I would highly recommend).

Stayed in April 2024

Our room was on the interior of the hotel,, so we couldn't see outside. The tub tiles were moldy and the towels thin.

The location is excellent. It is right on the Nile River and it was easy to get to all the major sights and restaurants. The grounds and pool are lovely. We enjoyed sitting outside in the evening and watching the sun set.

Stayed in March 2024

Ramadan

it was very comfortable, clean, internet good, veriety of restaurants to dine in. lovely view of Nile

Stayed in March 2024

Not so much I didn’t like but anyone going to Egypt, make sure your USD are not ripped (even a slight) or marked as the hotels won’t take it as the banks want fresh notes

I have stayed at this place before it was called iberotel about 25years ago, place still the same and great location for the sight seeing, breakfast/lunch/dinner fantastic.

Stayed in March 2024

The rooms could be more spacious and a little more modern. Bathroom could also be a bit more clean. You cant ventilate the room, since the room is looking to the reception, but for that there is zero noise.

We like that we were well treated, breakfast and the pool were great. Reception was sometimes a bit misleading, but all in all it was a nice stay. Beautiful way to watch a sunset is on the swimming pool with a nice fruit cocktail!

Stayed in March 2024

Pool bar staff where very slow with service and orders.

Location was great, breakfast was great.

Stayed in March 2024

The service generally was not good. Some staff seemed disinterested and occasionally obstructive and one was very rude and aggressive in his tone. It felt like clients had to fit in with the hotel and its staffs needs, rather than the hotel wanting to cater to clients needs. Having just come from a hotel that went out of its way to ensure that all its customer's needs and expectations were met , if not exceeded, sadly, it was a big contrast.

The location was wonderful the views brilliant. The food was also excellent and the grounds were well kept.

Stayed in March 2024

Not all the staff were friendly and accommodating. Those in the reception they’re nice but those working in the restaurants were not. They’re not approachable to everyone, maybe because of my skin color or I’m not from a Western country but I didn’t feel welcomed during the whole stay. Those people I spoked to in the restaurant, they’re not smiling, I don’t know if they’re having a bad day but it wasn’t a pleasant experience.

Nice room, comfy bed. Good amenities and the food was great!

Stayed in March 2024

Great location just a 10min walk for Luzor temple. Great pool and sunset bar area

Stayed in March 2024

Nothing. By being a centrally-located city hotel, though, if you don't choose a Nile facing room, you should of course expect some street noise- just like in any city in the world!

The staff were outstanding- their welcoming and friendly manner was genuine. The reception staff and Aly the luggage attendant were especially commendable, and the pool staff were also absolutely charming- they all make you feel very comfortable indeed. The location is great, and the floating swimming pool terrace and bar was hard to leave! I only had the buffet meals, but they had a wide range of very good food, and I felt confident to eat the lovely salads etc and other well-prepared, uncooked food,too-in addition to the many cooked options The large bottle of water supplied free each day was a nice touch too.

Stayed in March 2024

nothing

I love the view from my room and restaurant where you can see Nile and west bank directly. Incredible sunrise on Nile. Breakfast was nice, you can rent boat directly from hotel. Front desk staff were nice, but l lost few of my lululemon shirt in the hotel and when i send email to check via booking they have not respond to it so i had to call booking for help.

Stayed in February 2024

The shower facilities could be better

The wonderful location with direct access to the Nile, the friendly staff, the welcome drink, the ATM directly in the lobby, the superb breakfast (!!), spacious rooms, lobby and breakfast location, and the bar on the Nile (!!). We enjoyed our stay a lot!

Stayed in March 2024

Bathroom was a little bit old fashioned

Staff at the reception was friendly and very attentive. Especially Mayar helped us with all our bookings and went above and beyond to check on us.

Stayed in February 2024

The bar in the main building, the service seemed random and often had to ask twice

Everything was clean The bar on the boat was very welcoming, Mohamed and Mustafa were extremely helpful

Stayed in March 2024