Toilets need renovation

Friendly staff

Stayed in May 2024

Toiltes need renovation

Friendly staff

Stayed in May 2024

When we arrived the room was full of flies, after using insect killer the stay was very good and no issues for the following 3 days.

Nice resorts with enjoyable amenities. Food is very good!

Stayed in May 2024

Ramadaan, the housekeeping manager, was so helpful and the rooms were perfect. We love Cancun!

Stayed in May 2024

Very good location and view So Friendly staff Good home made foods

Stayed in May 2024

The food was so good and the place was amazing and I loved the whole experience

Stayed in May 2024

Null

Everything is just so good . Food,beach,marina and the pool . Also fooood is super delicious. I recommend it

Stayed in May 2024

Old furniture need to be promoted Little bottles of water per room a day No beverage in the dinner except water only Animation was very poor

Location , pools , quality of food , good snd helpful staff

Stayed in May 2024

Not the resort problem per se, but all Sokhna had some sort of flies issues that could be pretty annoying.

Great stay as usual, very friendly staff, and very good food.

Stayed in May 2024

Hard to say in this amazing experience but I would ask for: 1. Check in is a bit late around 3:00 PM - I would suggest to have this a bit earlier if possible around 1 or 2 PM to have the opportunity to join the day especially for guests coming for One Night.

This was an exceptional experience which exceeded our expectations from different aspects. Value for money is simply Awesome to have Villa with Private Pool with SEA View! Staff are professional, welcoming, and made sure of for our stay satisfaction. The Dinner and Breakfast had multiple varieties with an excellent taste to all almost all cuisines. The facilities and activities of the hotel are A LOT and worth it! There is a golf car on demand to give a rid from your location to anywhere! The Villa we had, we parked just in front of it, kind of Special experience to have in Hotels.

Stayed in May 2024

The Aqua Park area needs renovation and attention.

I liked the location, the view, and the cleanliness of the place ⭐️⭐️⭐️⭐️⭐️

Stayed in April 2024

Nothing

As my experience i never saw a perfect hotel like Cancun Really appreciate for M.R Ramadan room service manager, chef tamer, chef Saaed the king of omelette and DR Amr so the food is absolutely wonderful, the staff is beyond imagination, the whole hotel is clean wonderful, The rooms are very luxurious, the beach was great so If it were not for the timing of the details there would be a thousand details that would put the place in the finest hotels in Egypt.

Stayed in May 2024

Clean and perfect location

Stayed in May 2024

Days goes very fast 😂

All was perfect, amazing stuff and facilities

Stayed in May 2024

There is nothing to do and see outside of the resort.

Good facilities and the villa size is pretty good.

Stayed in April 2024

The food wasn’t bad at all, it just lacked variety

The staff is phenomenal, always smiling, always in good mood, and they know how to help you enjoy your vacation

Stayed in May 2024

Flies

A great stay as usual, many thanks for all staff, especially Mr. Ramadan, from housekeeping and reception to provide my favorite room.

Stayed in May 2024

Old bathrooms.

Good location and beach. Nice animation team (Mena was very helpful).

Stayed in May 2024

Beach is pretty rocky and hard to enjoy. Only water is served at dinner.

The first thing you notice about Cancun will be surly the staf and their exceptional hospitality. Very swift checkin in minutes. Suite was very clean snd spacious. 2 bathroom option for a family is very helpful. House keeping team is 10/10. Heated pool for kidsand family. Beach is a bit of walk but not far and well maintained with kids area and a garden with games and swings on the sand. A marine to get you to the deep waters. Animation team are super friendly specially with kids. Special thanks to Marwa from animation team which was great with my kids. Food is good and you will definitely find something to fit your taste. Kids club is fantastic for a chage of activities away from the water. Not a lot of walking from room to pool and restaurant. They give you an ice box with bottles of water which was new fot me but very convenient. Lots of activities through the day with Night shows for kids and adults. Overall fantastic experience.

Stayed in May 2024

The view , the staff was friendly especially Mr. Ramadan Emam , he is a nice man and very helpful and keen to make sure that i had a wonderful stay. thank you

Stayed in May 2024

Nothing

Salah in the reception was very friendly and helpful Room was very nice, clean and with excellent view

Stayed in May 2024

A lot of flies

The staff are very friendly and helpful and i would like to thank mostafa in the front disk as he was very kind and very helpful

Stayed in May 2024

The hotel was immaculate, my room was cleaned daily to an amazing standard and the housekeeping staff were absolutely wonderful. All of the staff here were so welcoming and friendly, nothing ever too much. We spent a lot of time around the pool closest to reception as this was right outside our room.

Stayed in March 2024

Good hotel with good service and location in awesome staff is friendly and good 💯😊Friendly, accommodating staff, willing to help with a smile. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. I was very pleased with my stay.

Stayed in May 2024