Was no bathrobe and slippers.

Clean and tidy. Price is fine.

Stayed in March 2024

The staff was disorganized and generally lacked knowledge of basic English. However, the breakfast shift was much better and did their jobs well.

Nice location on the bank of the Nile.

Stayed in March 2023

Unable to access breakfast room.

Stayed in January 2023

The choice in the restaurant was rather limited, but that was May be because we were the only guests as it seemed.

This hotel complex has a nice location along the Nile. The size of the complex is a bit bizar (big area!), especially if you are more or less the only guest.

Stayed in November 2022

breakfast was v poor.

not many hotels available in this city. it’s associated with the army so is a very safe place to stay.

Stayed in November 2022

breakfast pack

Stayed in August 2022

Poor catering services

Recently renovated, room is comfy and well maintained

Stayed in July 2022

the location is away from the main city despite its near by but hard to find transportation from there you has to walk outside specially being inside Army club and beside police office

staff so welcoming and place recently renovated .. bed was comfy and they allow ordering food from outside

Stayed in May 2022

difficult connection to them through phone due wrong registered no.

cleaned place polite staff

Stayed in April 2022

The restaurant was not good. The furniture was old and some broken, the top of our table was not connected to the legs. The staff seemed surprised and annoyed when we arrived. The menue did not look good the ambiance was unwelcoming. We eventually left without ordering. We went back to our room and had the food delivered. There was no breakfast and no bowls to eat cereal.

The rooms were clean and large. There was a modern television in each room. The staff was friendly and helpful. The grounds were nice with a park across the street. We enjoyed a great view from our room of the Nile river. If possible, you should check out the chalets across the street; we didn't go in but they appeared nice.

Stayed in February 2024

The meals were good, especially meat. Breakfast sounded very promising when they announced: "continental, saïdi or fellahi". But we were a bit disappointed, it was not very good (the price per night would justify a great buffet, however, since occupation was very low, they served us what they had). The thing is that staff there doesn't seem to be commercially trained; they may be military staff working as a service. They are quite courteous, but you can see it's not their job.

The hotel is called "Jewel", but actually it is part of the Armed Forces complex. I like it because I am a fan of his club atmosphere, including nice clean parks, swimming pools, playgrounds, open-air salons, and all sorts of well maintained facilities. The Armed Forces hotels are a well-known institution in Egypt, normally for military staff and their family members, but now also open for tourists. I must say it is good and clean.

Stayed in December 2023

The room had alot of problems - one of the main windows didn't lock - I had to go over to Reception to ask them to fix this which they did shortly after but I shouldn't have had to do that; the sliding balcony door was broken and couldn't be opened at all; there was no toilet paper in bathroom when I arrived; the bathroom window couldn't lock; cleanliness overall was poor. The property was very tired - needs painting and updating and cleaning up. Quite a bit of rubbish around the streets inside the complex and several lawns needed attention.

Breakfast was average

Stayed in September 2023

Staff are polite but not friendly It's a long walk from the gate to the hotel I left early and did not get the breakfast box I had asked for Noise from the pool until 10pm at night

Beautiful location on the Nile, in lovely grounds Handy to shops Very new and spotless rooms

Stayed in August 2023

very expensive because the breakfast was very bad and poor. the accountant Mr. Mohamed Kamel (accountant) was very rude and refused to give me the invoice for my room because he issued a combined invoice for 2 separate bookings, but Mr. Mahmoud Ahmed from reception helped me and solve the problem.

the room was ok, but the TV & Kettel (US plug) need a converter to connect to the electricity source.

Stayed in February 2023

location

Stayed in December 2022

very lovely staff and hospitality

Stayed in December 2022

lovely staff and hospitality

Stayed in December 2022

The Staff was extraordinarily Friendly, they handled their job professionally, the location of the hotel is also unique in a very safe and quite area, also the restaurant provides high quality food with a wide variety to choose from.

Stayed in November 2022

Wifi disconnected after the first day of our stay .they didn't have enough money to recharge it. No water with the breakfast which was so poor.

Staff was friendly..clean room

Stayed in August 2022

Most of things

Staff

Stayed in July 2022

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in December 2023