Av. del Estadio y Florencia Astudillo (Esquina), 010150 Cuenca, Ecuador
#43 of 91 hotels in Cuenca
Guests' ChoiceBased on 102 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.6
Staff
9.2
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 9 May 2024
Fernando
EcuadorMaybe to train the staff to smile a little bit nore
Good breakfast
Stayed in April 2024
Reviewed: 17 April 2024
Gabriela
EcuadorWished the “double beds” were actually Queen size beds.
Clean and well located. Great breakfast and friendly staff.
Stayed in April 2024
Reviewed: 1 March 2024
Bb
United StatesBring a sleep mask to help block the light that comes through curtains. We also found wearing ear plugs helped reduce the noise from other guests (although overall our room was quiet).
The TRYP by Wyndham was a great location to be based from as we explored Cuenca. Our room was spectacular. Very comfortable and clean. The free breakfast met our needs. The location was ideal as it was walking distance to the historical section of town and riverwalk.
Stayed in February 2024
Reviewed: 20 December 2023
Alexandra
EcuadorLa atencion del.personal excelente, la habitación muy confortable.
Stayed in December 2023
Reviewed: 14 December 2023
Anna
United StatesThe toilet stopped flushing, something in the mechanism broke
Very modern, great breakfast, rooftop restaurant with seating under glass domes was fun.
Stayed in December 2023
Reviewed: 31 October 2023
Mvogan
EcuadorThe only thing I didn´t like was the Smell in the hallway and our first room did not open so we had to change.
Breakfast was great with a Menu with great options plus a buffet bar with cereal, fruit, bread, and toast
Stayed in October 2023
Reviewed: 22 October 2023
Jorge
United StatesA very clean and neat property the staff were very attentive and courteous we were very pleased to have stayed there
Stayed in September 2023
Reviewed: 1 October 2023
J
CanadaLocation and restaurante. Breakfast
Stayed in September 2023
Reviewed: 29 August 2023
Maria
United StatesYes
Stayed in August 2023
Reviewed: 4 August 2023
Gilbert
EcuadorNothing
They gave me an upgrade for my wedding.
Stayed in July 2023
Reviewed: 2 August 2023
Neil
United StatesAbsolutely nothing.
The breakfast each day was fantastic. There was enough food to keep you going past lunch. If I remember correctly there were about twelve different breakfasts offered.
Stayed in August 2023
Reviewed: 30 July 2023
Gilbert
EcuadorSome bedroom items need maintenance or should be replaced
Location was perfect
Stayed in July 2023
Reviewed: 25 July 2023
Sussy
EcuadorI didn't like the beds, the matresses specifically, they were not comfortable. The bathroom was not really comfortable either.
I like the location of the hotel which was pretty centric. I love the breakfast included with the room and all the options available. The hotel service was very helpful and attentive.
Stayed in July 2023
Reviewed: 22 June 2023
Jordan
United StatesEverything about the property is fantastic from the staff and wonderful people to the rooms, the restaurants, everything.
Stayed in June 2023
Reviewed: 9 May 2023
Victor
Guatemalanoise from street
location and room
Stayed in April 2023
Reviewed: 19 April 2023
Joanne
United StatesIt was all perfect!
Breakfast was fantastic! Lots of choices and it was included in the room. Staff were amazing. They were more than happy to help with my needs. I speak very little Spanish and they helped me with making phone calls and appointments at the local spa. Bonus- they have a roof top area and we were able to watch the Cuenca/Barcelona soccer game from there
Stayed in April 2023
Reviewed: 8 April 2023
Miguel
EcuadorPerfect locations, nice rooms and good breakfast.
Stayed in April 2023
Reviewed: 30 March 2023
Kimberly
United Statessecond time there and no complaints!
beautiful hotel; super nice staff; comfortable room. the restaurant is really good as well.
Stayed in March 2023
Reviewed: 20 March 2023
Maria
EcuadorCleaner beds. The mattress dirty.
Excellent location and breakfast!
Stayed in February 2023
Reviewed: 28 December 2022
Samantha
United Stateswe added on and bought breakfast as the free breakfast was a little small. but still a good value.
clean, friendly staff, beautiful view of cuenca and great location. rooftop restaurant was gorgeous.
Stayed in October 2022
Reviewed: 31 October 2022
Gustavo
EcuadorThey could not find me a taxi in like one hour. The room was amazingly hot. The rooms do not have air-conditioning. Pillows were made of very synthetic material and were not comfortable.
location. breakfast was good
Stayed in October 2022
Reviewed: 8 October 2022
Eleanor
United StatesIf you are on the 6th floor, you will hear all the people leaving the rooftop club at 1-2am. They were always loud, drunk, and right outside our door. They do not pay attention to the signs stating to be quiet. Also, the shower only intermittently had hot water.
Breakfast was excellent and included in our stay. The lunch menu was diverse and delicious. Location was very close to downtown and felt safe. All of the staff were very friendly and helpful. Paul in particular helped us a lot. Beautiful view.
Stayed in September 2022
Reviewed: 26 September 2022
Peter
Switzerlandthat there were no glasses/holders to put the toothbrushes etc in the bathroom and also no sufficient space to hang the wet towels for drying
the location and the friendliness of the staff the roof restaurant “Zielo”
Stayed in September 2022
Reviewed: 25 July 2022
Dino
EcuadorThe TV was not working correctly, and the image was awful. The shampoo and conditioner were terrible.
The view is very nice The variety of breakfast was a pleasant surprise.
Stayed in July 2022
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