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Reviews of YU! Smarthotels 4 stars

Vicente Rocafuerte # 250 y Manuel de J. Calle, 090306 Guayaquil, Ecuador

#28 of 84 hotels in Guayaquil

Guests' Choice

Review score

Based on 184 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.6

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 24 April 2024

    8.0
    Small room but super comfortable bed and great AC!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was tiny Breakfast was terrible - bad coffee, yogurt, and a slice of bread.

    Super comfy big bed. Great air conditioning Pleasant staff

    Stayed in March 2024

  • Reviewed: 12 April 2024

    9.0
    Just what I needed - a safe low-budget place to hang for a day.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The only glitch - very minor - was that the "work room" at the front of the 3d floor was very hot because there was no controller for the air conditioning. Otherwise ++.

    The room was fine for the price. The staff all friendly and helpful, offering recommendations when asked. Location - right near the Malecón 2000 (boardwalk and park), Simón Bolívar Blvd shopping street, and a station for the AeroVia (cable car ride). Had read about lack of public safety in Guyaquil, but but as a solo-traveling white male (ie obviously a tourist, possible mark) I felt safe walking around during daylight as there were families with kids on the main street and in the park. Note that the safety situation is currently in flux, so do check gov't travel advisories.

    Stayed in April 2024

  • Reviewed: 2 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No hot water

    The bed

    Stayed in February 2024

  • Reviewed: 10 January 2024

    7.0
    Up to Standards
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    No restaurants around.

    Good and convenient.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    It’s worth for one or two nights
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are small Preferably in the night not to walk around the hotel if a single, especially a lady

    Quite good location Comfy Nice staff

    Stayed in November 2023

  • Reviewed: 20 October 2023

    8.0
    Great experience. Locations was great!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Overall everything was great. Would add more breakfast options: muffins, pastries, etc…

    Wasn’t fond of the breakfast. Didn’t eat it. Not enough options.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    No fresh coffee... No sugar or Creamer...

    Easy to and from the airport and the bus terminal.

    Stayed in August 2023

  • Reviewed: 19 August 2023

    9.0
    Everything you could need, clean and comfortable
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some damage to the walls of the room, in general pretty scuffed up

    Clean, very comfortable bed, front desk was great. Location close to historic area of Guayaquil

    Stayed in August 2023

  • Reviewed: 11 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    towels look old

    Room comfort

    Stayed in August 2023

  • Reviewed: 7 July 2023

    9.0
    good hotel, good value excellent staff
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Not too mad about the locality but that's not the Hotels fault.

    Hotel was very good. Clean decent size room and coffee available downstairs and an outside are to eat and drink. Staff were very helpful and no problem to leave bags there after check out

    Stayed in April 2023

  • Reviewed: 7 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location is great near las Penas and the riverside. Easy to get from and to the airport. Simple small room with a huge bed and a good shower.

    Stayed in June 2023

  • Reviewed: 21 May 2023

    7.0
    Great location, could use some basic maintenance.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    There was a humidity stain in the bathroom, the showerhead could use a good cleaning (and water pressure is not great) and the curtain rod was rusty. Just some basic maintenance would improve the overall quality.

    The location is excellent, walking distance from many attractions. The staff was friendly and attentive, they even gave us an aerotram card to use. They offer complimentary coffee and tea.

    Stayed in May 2023

  • Reviewed: 10 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We really like it. The room was nice and clean with a nice view in the morning on cable car. Many small local restaurants around.

    Stayed in April 2023

  • Reviewed: 4 April 2023

    7.0
    Clean & modern but rooms are tiny
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Really small room…about 10 sq meters….very cramped & nowhere to put anything ok for solo travel for a night or 2, but for a couple and/or longer stay, I would look elsewhere

    clean modern building great location friendly staff

    Stayed in April 2023

  • Reviewed: 2 April 2023

    8.0
    Huge comfortable bed in a superb location
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not enough space in the room to move around. Nowhere to relax outside of our room.

    Excellent location near the Malecon, with plenty of places to eat nearby. The bed was extremely comfortable and great shower.

    Stayed in April 2023

  • Reviewed: 21 February 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    relatively modern and comfortable setting compared to other properties I lived in the country. quite neighbourhood. cable car station and a recreational park nearby. had a little concern over safety at the beginning but turned out going out was fine as long as you don’t stay out too late at night. room is not big but enough for solo. a bottle of water is put in the room which is considerate. strong Wi-Fi and hot water, the best that I had for 15 days.

    Stayed in February 2023

  • Reviewed: 11 February 2023

    8.0
    The staff and price make the place worthy of consideration.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    The wall was damaged and dirty.

    The staff is very friendly and helpful. The beds are super comfortable.

    Stayed in February 2023

  • Reviewed: 5 January 2023

    7.0
    great for a short stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    not a great area of the city cold shower rooms are very small

    great price and can walk to the Malechon

    Stayed in January 2023

  • Reviewed: 28 November 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It's very basic large bed table chair but clean , staff are excellent and speak English 10 minute walk to the very center city , cable car one block away

    Stayed in November 2022

  • Reviewed: 17 October 2022

    9.0
    Will Stay There Again!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Convenient location. Clean, modern and functional.

    Stayed in October 2022

  • Reviewed: 14 October 2022

    9.0
    great place to stay for the money. felt safe, staff were great.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    small space, a little loud. all to be expected for the price

    comfortable bed! very friendly staff

    Stayed in October 2022

  • Reviewed: 28 September 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spaceless

    Good

    Stayed in September 2022

  • Reviewed: 15 September 2022

    7.0
    Great for 1 night.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    A few bugs crawling around and the room does't appear to be maintained. The shower handle falls off when you turn in resulting in the shower tiles cracking.

    This is a great option if you need a place to rest for a night or 2. It is cheap and close to restaurants.

    Stayed in September 2022

  • Reviewed: 5 September 2022

    9.0
    Good but could be better
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    There was supposed to be a grab-and-go breakfast offered but I was told that because of COVID that amenity was not offered any more. I was only told that after checking-in so I was disappointed to not have any options for breakfast. The "vending machine" ( just a normal glass door store refrigerator) had a very poor beverage selection. The good thing is that there is a gas station two blocks away so I ended up buying stuff there. It would have been nice to have food at the hotel and not to be force to go to the gas station.

    The bed was huge. Clean room with nice A/C unit, TV, a small safe and a comfortable bathroom. Room has no closet, just a couple of hangers form the wall. You can stow your luggage under the bed so it is out of your way. Internet was intermittent but last when it worked.

    Stayed in August 2022

Showing 1 – 25

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