The location is great. There is very efficient AC.

Stayed in March 2024

The location is brilliant. There is AC and clean water always available.

Stayed in March 2024

Despite several rooms being empty (as the empty rooms were all open), I was given a room with not a lot of privacy unless you had the curtains shut all the time, as when you walked up the stairs, my window (which was huge) was right there for everyone to see in. Think gold fish bowl! It was also super bright in the morning, so take an eye mask. Maybe if you stay there, ask for a darker room. As well, luke warm water in the shower.

Location was great, just up the road from where the ferries leave to the other islands, the bus from the airport finishes & within walking distance to restaurants & shops.

Stayed in March 2024

When we entered the room it smelled a bit weird but the next day it was gone

Nice room with own bathroom. Good kitchens

Stayed in February 2024

We couldn´t close the window entirely, so it was a little noisy

The value for money, the cleanness, and how close it was to the port

Stayed in November 2023

the front desk was not friendly. I found him to not be helpful. We were trying our best to communicate in Spanish (we are not native Spanish speakers so we tried!!) and he kept looking at us like he couldn’t understand us and made no effort to try. On the last night we had a different person at the front desk (a taller gentleman) and he was super helpful, friendly and smiling. The accommodations were super basic. I would definitely pay $50-60 more a night for something a little nicer. There was also construction happening So it took away from the atmosphere a bit. Luckily, we didn’t use the room for anything other than showers and sleeping at night so it didn’t take away from our trip. A friendlier and more helpful front desk would be nice to help maximize your time in Santa Cruz.

The location was what makes this hotel awesome. It’s right in the middle of the action. Super close 2-3 minute walk to the marina. It’s surrounded by tour companies and restaurants.

Stayed in July 2023

Bad wifi

A lot of room, big bed, enough space in the bathroom. Very nice shower.

Stayed in July 2023

The Wi-Fi was not very good.

Stayed in July 2023

- location in the city (close to the port and cheap restaurants)

Stayed in May 2023

Staff didnt speak a word of english No mosquito nets on the windows A bit expensive for the quality

Big rooms with AC Central location

Stayed in April 2023

Clean and simple hostel at the town center. Friendly owners.

Stayed in March 2023

basic.

location was good. safe and secure

Stayed in March 2023

The hotel sold rooms with balcony but the balcony was actually just the hallway which ended in a terrace which all rooms could use. No room has a private balcony.

Big room and great personal! perfect location.

Stayed in February 2023

Water took more than 20 seconds to get hot. But it did. Cold shower is arguably nicer in the Galapagos anyway.

Location was fantastic. Filtered water, shower got hot eventually, and the bed was comfy. AC worked which was crucial to help dry things after several days of travel and many hours in the water. Quaint place with interior garden.

Stayed in March 2023

There was a lot of construction going on while we were there in January 2023 which was noisy during the day, but not too early in the morning or late at night so it wasn’t really an issue.

Great location near the waterfront and walkable to everything in town. The room was nice and clean and the balcony was nice to have. Also water bottle fill ups are a very handy amenity.

Stayed in January 2023

Great location, good price, very clean! 3 bedroom was really nice (great air condition, spacious, hot water in shower, bright). single room was a little more outdated (air condition existed but wasn't working best, no hot water, not a lot of natural light, bigger bed though). Overall quite comfortable and well worth it for price we paid and last minute booking!

Stayed in February 2023

they are renovating a number of the rooms and if u are nocturnal like I am, u can forget sleeping after 7am. constant drilling electrical sawing etc till well past 5pm. it ruined the experience for me. but don’t let that out you off. they won’t be doing that forever

central to everything it was a great place to stay except……

Stayed in January 2023

value for money great place to stay at a very reasonable price

Stayed in January 2023

climbing 4 flights of stairs and staff not available when needed

location and clean rooms

Stayed in January 2023

People with mobility issues should know they they will need to use stairs.

Perfect location near anything you could want. Clean and good housekeeping.

Stayed in December 2022

Some rooms were quite loud.

The Hostal is in a good location and the staff are very helpful. The beds are comfortable and the rooms have good facilities - there is also a kitchen available. We also liked that the room was cleaned each day.

Stayed in September 2022

humidity

location

Stayed in August 2022

street noise

rooms were exceptionally clean

Stayed in June 2022

no hot water at the showers and the WiFi was not good

nice room in a good location

Stayed in May 2022