Gran Colombia 11-78 y Tarqui, 010107 Cuenca, Ecuador
#8 of 91 hotels in Cuenca
Guests' ChoiceBased on 46 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
9.6
Facilities
9.2
Staff
9.6
Value for money
8.9
Free WiFi
7.8
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Showing 1 – 25
Reviewed: 10 March 2024
Melanie
United StatesI would like to see a few more selections for breakfast. Almost perfect!
The staff is really friendly and helpful. There was a problem with my room and they moved me to another room. Beautiful garden. Good Wi-Fi. Very quiet and peaceful.
Stayed in January 2024
Reviewed: 1 January 2024
Maria
NetherlandsUnfortunately, the rooms were not very quiet (noises from the fridge).
Great location, good variety for breakfast, clean rooms.
Stayed in December 2023
Reviewed: 28 November 2023
Alan
United StatesVery quiet and clean. Lots of choice with the breakfast buffet. Lovely staff. Great location We will be back !
Stayed in November 2023
Reviewed: 17 April 2023
Dan
IsraelWiFi was unstable :(
Great location - very central, nice facilities. Friendly staff. My room #10 was spacious and nice
Stayed in April 2023
Reviewed: 19 March 2023
Marissa
FranceThe hotel was very clean, the staff was kind and the breakfast was nice. The room was spacious enough for three people which was a big plus.
Stayed in March 2023
Reviewed: 5 March 2023
Melissa
United StatesExcellent location, very helpful staff, secure building, best shower in Ecuador
Stayed in March 2023
Reviewed: 4 January 2023
Nathan
United Kingdomchanged rooms once as one was small and no windows but was clean and tidy
location and staff were super friendly and really helpful.
Stayed in January 2023
Reviewed: 15 December 2022
Brian
CanadaOur booked garden view room with patio, fully accessible, has neither a view or a patio, and has steps down into the room. We requested a change, which after one night, we did change to a more suitable room, and was offered compensation of a evenings meal for two at a co-owned restaurant, just 5 minutes walk from the hotel. Which was a reasonable remedy to the problem. Parking is available, free of charge, but is 2 blocks away in a secure multi-storey car park. Advance notice is required as the hotel has limited available spaces for customers. The hotel is on a one way street, which it shares with the City tram, so checking in and out requires a bit of thought, although the staff are very very helpful in this department.
The hotel is in a great location, friendly staff, very homely, with a lovely atmosphere. Breakfast was very good. We highly recommend staying here, Cuenca is a beautiful old city, and there is nowhere better to start your exploring than from here. We considered ourselves very safe at all times, even after dark, which isn't always the case everywhere in Ecuador.
Stayed in November 2022
Reviewed: 8 October 2022
George
EcuadorRestaraunt closed for covid
Stayed in September 2022
Reviewed: 24 September 2022
Valdir
BrazilReally good and comfortable room. Amazing shower and really gentle staff
Stayed in September 2022
Reviewed: 23 August 2022
Maria
United StatesI can’t really think of anything!
The breakfast was very good. The staff serving were wonderful!!
Stayed in August 2022
Reviewed: 23 August 2022
Milton
United Statesno complaints
comfortable, clean, pleasant staff
Stayed in August 2022
Reviewed: 24 July 2022
Adriana
ColombiaBreakfast was the same every morning and there are no options for gluten sensitive, lactose intolerant and egg allergies.
Great location. Comfortable bed. Good water pressure and temperature.
Stayed in July 2022
Reviewed: 23 July 2022
Luc
United KingdomBreakfast was very average, maybe cost is 2-3$, it is very low compared to the room price ~70$/night
Room and staff were excellent.
Stayed in July 2022
Reviewed: 15 July 2022
Mateo
EcuadorThe rooms where a little noisy.
Great value for money. Wonderful location, very helpful staff and great breakfast with delicious bread.
Stayed in July 2022
Reviewed: 2 July 2022
Joseph
United StatesThe staff here are exceptional and so accommodative.
Stayed in July 2022
Reviewed: 23 May 2022
Paulina
Ecuadornothing
its very modern the staff is excepcional and very friendly great location
Stayed in May 2022
Reviewed: 7 April 2022
Qiang
United StatesHot water pressure insufficient
Location, decor and towels.
Stayed in April 2022
Reviewed: 4 April 2022
Rodolfo
United StatesBed
Staf was great
Stayed in April 2022
Reviewed: 29 March 2022
Rodolfo
United StatesNice room
Stayed in March 2022
Reviewed: 23 March 2022
Gabor
Hungarygood location, pretty building, huge bathroom, amazing breakfast
Stayed in March 2022
Reviewed: 17 March 2022
Barbara
United Statesmore info about breakfast, t.v., and refrigerator.
staff was great. room very nice but bed a bit too hard for me. Didn't knoiw I could use t.v. until a few days into stay. :>{ delighted to see they made no secret about promoting sustainability.
Stayed in February 2022
Reviewed: 11 March 2022
Miriam
GermanyThe staff were amazing and went out their way to support me. Thank you
Stayed in March 2022
Reviewed: 24 December 2021
Justin
United StatesThe rooms on the courtyard by the front desk are very noisy. Anytime someone comes back from a night out or early for breakfast, you will hear it like your bed is in the lobby- no exaggeration.
The location and staff were too notch. Very nice place. I would stay here again.
Stayed in December 2021
Showing 1 – 25
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