The bed was very uncomfortable.

The location was perfect. The breakfast was very nice. Friendly staff and a wonderful cat named Empanada.

Stayed in May 2024

Breakfast was ok but nothing exceptional

Nice place - not right in the centre but still it has a good position, We had a room at the front with a seating area and windows out on to the street. Slight trade off with street noise/Music from the shop opposite for the light and balcony but with the windows closed the noise was ok. Very helpful staff including Empanada the cat who was really in charge

Stayed in January 2024

Nothing - it was great!

We really enjoyed our stay at pepes! Great location for exploring Cuenca and the personnel was really lovely. The breakfast was plentiful and overall the interior of the hotel is very welcoming!

Stayed in December 2023

Nothing

Great location, good breakfast, helpful staff.

Stayed in November 2023

An extremely helpful service and Organisation of pick up, excursions etc.

Stayed in July 2023

I didn't like that I couldn't catnap Empanada.

First off, the staff were all super helpful and booked a couple of day trips for me. They don't have a tourist agency there so the staff was able to find something for me cheaper than I could on my own. And the trips were great! Now, any review would be incomplete without a mention of Empanada. She is the best cat in Ecuador (undisputed) but also quite possibly the entirety of South America. I love her. Also the rooms are very clean and comfortable! But....Empanada. She is everything.

Stayed in June 2023

Very friendly and helpful staff, delicious breakfast, spacious rooms and modern bathrooms. Convenient location - easy walk to major city sites in Cuenca. Great value.

Stayed in May 2023

No major point. Just there are two lovely friendly cats. I'm allergic it has been a little issue once one came to say hi. Nothing to complain about the place

A really nice hotel well located in the center. The place is quiet and is a nice location to rest in Cuenca near the Cathedral, the artists street and floral marketl. The personal is kind, available and really helpful. Bars and restaurants are at walking distance. The breasfast is delicious. Our room was cosy and clean next to a bright resting area. You have everything to enjoy a good stay in Cuenca definitely a family place to stay

Stayed in May 2023

11am checkout is too early. Although the common areas were made available to us to use as we had an evening flight from Cuenca

Beautiful room, excellent breakfast, comfortable bed, central location quiet.

Stayed in March 2023

The cats were friendly. Breakfast was slow on the last morning when we had a bus to get, but we didn’t ask the night before for it to be prompt.

Stayed in January 2023

The shower was a little slippery.

The hotel is nicely decorated. It is an excellent location. it is very quiet. The staff is friendly and helpful Good breakfast

Stayed in February 2023

Nothing

Excellent location in the old town, clean comfortable rooms and extremely friendly staff who gave tips and advice where requested. Breakfast had a decent choice and was enough each morning to keep you going for the first half of the day.

Stayed in February 2023

The location was perfect, very central to the old town. Really lovely interior and design, warm and clean with a beautiful inner patio, the rooms are kind of in a little village almost with cute windows, the room was very comfortable and the bed was so soft and perfect. Delicious breakfast with lots of options, the staff are friendly and so helpful. Highlight has to be the three cats, especially chunky empanada <3

Stayed in January 2023

the location within the old city was easily within short walking distance of the center, the hotel was clean and comfortable, the staff was friendly and helpful, and the breakfast was the best we had on our trip!

Stayed in November 2022

Sometimes water didn't get hot.

Helpful & friendly staff. Pretty good breakfast. Nice bed and shower.

Stayed in December 2022

Nada

Super helpfull staff, great location, beautiful house and lovely cat Empanada.

Stayed in December 2022

Just be aware there is a cat in the public spaces of the house (not in the rooms), so maybe not the best choice with cat allergy

Very nice and welcoming staff, very clean and quiet space, good, freshly prepared breakfast. Great location for visiting Cuenca. We had a great time!

Stayed in November 2022

Excellent staff - very knowledgeable and friendly Room - small but comfortable, clean and great hot shower Location - well situated in the historical centre Breakfast - very good offering included in price

Stayed in October 2022

.The information about parking solutions in hotel area has to be appeared in booking site It was not so convenient to get near the place without knowing when I actually can park and what are the municipal rules about it

It was very nice place and the team was very friendly. I felt like in my home

Stayed in September 2022

Nada

Rely nice location on a quiet but accessible street close to park Caldron. The staff was amazing. The building is designed really nice with .ultiple seating g areas and the area for breakfast and snacks with the street view window was great. The were super accommodating with my vegan diet and so hpful. The room was very clean and very comfortable. The bed was very comfy as well. Clean and more updated bathroom with perfect water pressure AND hot water. I recommend the BB and would stay again.

Stayed in September 2022

Great hospitality

Stayed in September 2022

Everything was just wonderful! The staff, the rooms, the breakfast, the location - everything. They helped me with every question or inquiry I had, the breakfast was fresh with healthy choices and good coffee ;-) also, the hotel is completely plastic free, which I greatly admire and support. I already recommended the hotel today to some of my colleagues! They will book you the next time, when they are in Cuenca. Thank you again for everything!!!

Stayed in September 2022

Nothing

The staff are what make this hotel amazing. Everyone that I've encountered has been nice, helpful and engaging. Particularly the lady that cooks and does the cleaning is so very kind. She always went out of her way to ask if I needed anything and made me feel very welcomed

Stayed in August 2022

Location and staff

Stayed in August 2022