Cucuve S/N and Floreana, Frente de Supertel, 200350 Puerto Ayora, Ecuador
#22 of 31 B&Bs and Inns in Puerto Ayora
Guests' ChoiceBased on 41 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.3
Staff
8.7
Value for money
8.1
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 10 January 2024
Michelle
Canadaliked everything about it
accommodating, helpful, offered suggestions for tours, safe, peaceful, fun, amazing environment.
Stayed in January 2024
Reviewed: 5 January 2024
Bruno
Cayman IslandsVery special “artistic” home, nicely decorated
Stayed in December 2023
Reviewed: 30 October 2023
Stuart
United StatesThe buildings and grounds are beautiful and unique. The price was a bit high, but I saw it in the low season when there weren't that many people staying there and so the bar and breakfast were happening.
Stayed in October 2023
Reviewed: 21 August 2023
Judith
United KingdomPoor communication regarding payment that led to bitter end to stay - we were told they had been waiting for us to pay for an entire day, but no one communicated this to us including when they saw us in person. They insisted on cash at last minute when we were leaving and taxi waiting for us, so had to run and take cash out for extra fee which was stressful. Apparently only one person can use the credit card machine and they were not present.
Unique design, spacious room, good location, lots of space for guests to use, free water.
Stayed in August 2023
Reviewed: 19 August 2023
Denis
RussiaIt was quite noisy in the room, because of the neighbors. Not enough hangers in the bathroom. A bit hard to regulate the water in the shower. It takes time. The excursions were nothing special.(not the problem of the hotel). They cost too much but the whole organization is very bad, I think it’s the thing with all excursions at the galapagos. As we booked another tour with other agency from the street. The organization was even worse. We also did surf, we booked it at the hotel. The training cost 75$ per person, the trainer was very bad, didn’t help us at all. Was just standing in the water, filming us, but still haven’t send us the videos.
The host was very friendly, always ready to help. There was always water, coffee, tea and bananas at our disposal. The location is good, very near to the promenade.
Stayed in August 2023
Reviewed: 28 March 2023
Lakmini
AustraliaWiFi is as they warned "Galapagos wifi" 😁 This was not a big issue for me. Was sufficient for the essentials
Lovely and helpful staff. Speak English. We're willing to help with finding laundry facilities and money exchange as well as advise on things to do and tour booking around the islands. The building and rooms are so quirky and cool. More importantly, clean and comfortable. A 5 minute walk from the main street and seafront.
Stayed in March 2023
Reviewed: 1 March 2023
Zita
Germanypool was not filled up during our stay, although we were told it would be filled. the AC had problems working stable, a relay or interface and overusage problem. it got fixed while we stayed there, after that it was fine.
nice and iconic building and architecture. in walking distance to all main sights on island. pool table in main chill out area.
Stayed in February 2023
Reviewed: 14 February 2023
Louise
United KingdomThe hostel was very quiet so didn’t have much atmosphere, the plunge pool wasn’t in use and the bar wasn’t open - perhaps this is different at other times of the year. The wi-fi was patchy, but this is true across the islands and definitely not specific to this hostel.
Victor and staff were exceptionally helpful, providing information, recommendations and bookings through the onsite travel agency. Victor even went out of his way to rectify an issue with a 3rd party tour operator which was really appreciated. Hostel is well located, close to the seafront and main street with lots of shop and restaurant options. The hostel is very quirky, with a number of different communal areas. The room was a good size, with comfortable beds and air conditioning.
Stayed in February 2023
Reviewed: 29 December 2022
Tom
DenmarkOverpriced compared to similar accomodation nearby eg Flightless Comrand. Staff is often not there.
Cool room design, good location
Stayed in December 2022
Reviewed: 17 December 2022
Lisa
United Kingdomwhile we were there the water was off most mornings when we were trying to get ready for the day. it would usually be back on in the afternoon but go off in the night. we were informed that had been fixed by the end of our stay though. we also spoke to the owner about going on some tours. we were very glad we shopped around though as his prices were significantly higher than the regular prices you could find in Puerto Ayora.
impressive space although quiet when we visited. we expected that it would have more ‘life’ with more customers.
Stayed in December 2022
Reviewed: 23 November 2022
Lauren
United KingdomVictor and Aaron were really welcoming and knowledgeable about the area and different tours/ activities. We were able to hire snorkels and bikes from them for a decent price. The hostel is clean with lots of nice communal space. The shower had hot water and there was free drinking water readily available.
Stayed in November 2022
Reviewed: 7 May 2022
Nathalia
United StatesI liked everything but just wish they had mosquito screens in the windows. I love fresh air and it was hard to have any ventilation in the room without having mosquitoes coming in.
Very unique design and very close to the main port.
Stayed in May 2022
Reviewed: 14 November 2021
John
CanadaLonesome George exceeded our expectation. Victor and his son whet well beyond my expectation's in terms of side trip booking and personal service Victor and his son taught use on how to enjoy the islands'. The property is a most unique and interesting multi level structures encompassing trees, flowers wood and mortar in unique ways' breakfast was ample eggs, fresh fruit toasted and great coffee. I became ill from street food and Victor found us a guide to get us to the airport. I would recommend the side trip on the way from the airport to the hotel. It is well worth the investment and the lava tube was interesting and a bit of a chakllenge to my 78 year old body. THANK YOU VICTOR!!!!!
Stayed in October 2021
Reviewed: 25 August 2021
Joshua
United StatesGreat location and friendly, helpful staff. Accommodated a series of stays between excursions.
Stayed in July 2021
Reviewed: 1 December 2023
Elizabeth
United KingdomNothing
Victor the host was great. He made us feel very welcome. He organised us a day trip, and booked our ferry tickets for the rest of our trip. He also booked us a day trip on our next island stay. So helpful. Complimentary water, tea, coffee, bananas. Quirky cool layout / decor.
Stayed in November 2023
Reviewed: 10 April 2023
Pia
GermanyVictor & Aaron are super kind and welcoming. from the moment we arrived we felt like home. the whole building has been built and designed by the owners and there is so much love & care in every little detail. they were always there with helpful recommendations. various places to chill & hang out.
Stayed in April 2023
Reviewed: 16 March 2023
David
United KingdomGreat Hostel in a great location.
Stayed in January 2023
Reviewed: 13 March 2023
Christina
SwitzerlandLack of Credit Card usage and generally the owner did t give a strong impression of truthfulness.
Robinson Caruso in real life - super fun building and trielt unique.
Stayed in March 2023
Reviewed: 6 December 2022
Sheilah
United StatesWhat a wonderful, creative and quirky hotel. The mosaics are amazing, creative use of trees throughout the property and lots of interesting perches to view the ocean. I was lucky to experience 2 different rooms and the artist/architect utilized spaces with oddly shaped colored glass windows and beams. I was in awe of the property
Stayed in December 2022
Reviewed: 8 November 2022
Hugo
NetherlandsThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 2 October 2022
Philhag23
United KingdomI don't like to write bad reviews, especially to a family run place. However... I felt the price was high for what you got. You pay more because its a quirky building but that's where it ends. Credit cards are not accepted, only cash. The sheets were old and a bit dirty but it's a hostal / 'cheaper' hotel so I don't generally don't have the highest expectations and I'm not fussy. However I woke up in the morning to find not one, not two but 3 cockroaches in my welcome glass.... As I say, I never write bad reviews but I felt this had to be highlighted. Unfortunately I wouldn't stay here again and I would not recommend to others. I only booked here for one night and I'm happy about that. I feel like a '5' is a fair - generous score.
The hotel itself was cool and quirky, the main reason why I booked this place. I believe all rooms are individually decorated which is a nice touch. The location of the hotel is quiet but close enough to the fish market and a few restaurants, no where in puerto ayora is difficult to get to by walking it's only a small town. The shower was hot once the tap had been run and I'd say that the WiFi was 'Decent' compared to other hotels on the island.
Stayed in October 2022
Reviewed: 7 June 2022
Lane
United Statestons of places to split up, lots of common areas I wasn’t expecting. cleaning each day was great. the staff helped organize our entire trip we saved so much money through them and had ultimate flexibility in what we did. it was a great value.
Stayed in June 2022
Reviewed: 3 May 2022
Steve
United StatesNothing
Funky, delightful, would highly recommend. Victor was a fabulous host.
Stayed in May 2022
Reviewed: 3 April 2022
Sara
DenmarkWifi didn’t work once, door didn’t lock, shower knob somehow had electrical currents (really dangerous, we got electrocuted several times), the room had a moldy/basement-y smell, the floor had an inch of water flooding after average rainfall, didn’t see a single other guest in 5 days, owner Victor is super shady and will charge random fees without telling you (like $5 extra per person per ticket with the ferry, which every other place books for free) etc. Unfortunately we already had another reservation for later in the week, and even then, nothing had been fixed. We ended up going somewhere else. Not nearly as cute as the pictures. Especially wouldn’t recommend for backpackers.
Great terrace, great decor, free bananas and coffee/tea, fresh juice upon arrival, short walk from shops/restaurants
Stayed in March 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content