Couldn't have asked for more. Hotel staff also graciously offered suggestions and directions. Went above and beyond to be helpful.

Stayed in March 2024

Nothing.

We had an excellent breakfast pack from them on our early morning excursion. Well presented and packed for us to eat as we got hungry on the boat trip. All were wrapped in eco-friendly packaging. 10/10 We were super happy with how they explained their commitment to being responsible towards nature and what they do to be actively involved. The info in the rooms was presented subtly, although not overwhelmingly. The free shopping bags and water bottles were a nice touch.

Stayed in May 2023

Very clean Very good breakfast Staff super nice

Stayed in May 2023

nothing

Two blocks to main downtown street with shops and restaurants and the marina.

Stayed in October 2022

not much of a view from the balcony but not much can be done about that.

Very clean and newer looking hotel.

Stayed in September 2022

Nothing.

The hotel is conveniently located. The hotel and room was extremely clean, efficient, comfortable and quiet! The beds were very comfortable. Breakfast was great. It would be nice if breakfast began at 6:30 am rather than 7:00 am, as often boat tours pick-up is at 7:00 am. However, the hotel did pack us a box breakfast which was also good.

Stayed in August 2022

nothing not to like

elegant , well appointed ,modern ,great shower, friendly and helpful staff

Stayed in August 2022

-

The rooms are spacious and spa-like. We loved the all day coffee and tea station, and free filtered water to refill our water bottles. Very comfortable beds, dark drapes, and delicious breakfast to suit your needs (we were given vegan options every morning upon request). Our family used Puerto Ayora as a jump off point for day excursions. We were always so happy to come home to Cucuve.

Stayed in June 2022

non applicable

I loved the friendly welcome & attentive they provide for every detail. Convenient located to everything.

Stayed in June 2022

Perfectly decorated rooms and social areas. Attentive staff and one of the best breakfasts I've ever had.

Stayed in May 2022

bit pricey

very comfortable, great breakfast. super helpful staff

Stayed in May 2022

no outdoor space directly at the property unless you walk a few blocks to the terrace, but that’s a minor detail. breakfast hours could be longer and checkout was 9am which is pretty early as well but they let me have late checkout which was nice. I also couldn’t find the water refill until the last day when I asked the front desk about it. it was hidden in a corner upstairs in the dining room.

super clean, modern, comfortable, great location, and front desk woman was extremely helpful and answered lots of questions. bonus points for access to the waterfront terrace where you can either BYOB or order from the restaurant adjacent. breakfast and access to snacks was nice as well as the cold tea in the lobby. overall a recommended stay

Stayed in April 2022

The lock on our bathroom door did not work and before we could change outfits to get to our tour, the personnel replaced the door handle and got it fixed.

We thought the lack of a pool would affect our appreciation for this hotel but we didn’t miss it. The staff is extremely kind and knowledgeable, the place is immaculate. They also have a new rooftop area with amazing views. Everything here was perfect.

Stayed in April 2022

location was less than one block to the Main Street along the water front

Stayed in January 2022

Everything was great

Our room was large and comfortable. The bathroom was also large and the shower was great. Breakfast was delicious and varied every day. I can’t say enough good things about the staff: they were all very helpful. Special thanks to Ana who helped us work through some transportation issues when my wife was not able to travel by ferry to the other islands.

Stayed in February 2022

Nothing

Staff, Extremely clean, great Air conditioning...great breakfast!

Stayed in February 2022

Breakfast

Stayed in December 2021

Nothing. It was perfect.

Everything. The rooms were clean and comfortable with plenty of room. The staff was wonderful. They went above and beyond at every turn. I chose this hotel because their score was so high. After staying there I can’t figure out why it wasn’t perfect!! Everyone there would bens over backwards for their guests.

Stayed in September 2021

No complaints.

Great customer service. Great breakfast. The staff was so kind.

Stayed in September 2021

Perhaps breakfast could start at 6:30 as many tourists take boat tours that leave at 7:00 am

Very clean… bkfst excellent! Staff extremely helpful with any request we had!

Stayed in February 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in March 2023