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Reviews of Hotel Casa Gardenia 3 stars

Benalcazar n9-42 y Oriente, Centro Histórico, EC170117 Quito, Ecuador

#5 of 162 hotels in Quito

Guests' Choice

Review score

Based on 111 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    9.7

  • Facilities

    9.4

  • Staff

    10.0

  • Value for money

    9.4

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No access to Netflix on the TV. No casting capability to in room TV.

    Very comfortable room. Awesome host and staff.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Geat B&B in the historic centre, excellent staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The team running Casa Gardenia were some of the most helpful and friendly people I have ever met in many years of travelling for business and pleasure. They were exceptional, and visiting a new city always makes a big difference. They even went out an d bought us some coca leaf tea to help us with altidtude sickness/ This is one of the few places to stay in the historic town and makes a great base if your desire is to stay in the UNESCO portion of Quito rather than the more modern touristy 'Gringotown'. Be warned that the streets are steep, cobbled and not ideal for accessibility (I am blind). taxis are cheap and plentiful if walking is difficult. Situated close to the city's historic heart, this architecturally interesting building has its own details of design and interest. Simple good facilities, great views and a good breakfast available.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Great hotel with wonderful staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great boutique hotel right in the historic centre. Fabulous location close to all the main attractions, great views of the city, generous breakfast. Very warm, welcoming staff who were all incredibly helpful. If you are visiting Quito then look no further - this is the only place to stay.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    It was magical and. Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Everything was perfect

    Everything is so great on this boutique hotel that I really liked everything. The attention, the breakfast is such an amazing delight, eggs, bread, coffee, fresh juice of ethnic unique fruits. The coffee so flavorful. But the owner and staff really are amazing. They treat you like family look after you and your needs.

    Stayed in May 2024

  • Reviewed: 14 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything - room, staff, breakfast, location, terrace. Beautiful hotel and setting, especially in common areas.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    A very special place to stay.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Can’t think of one

    Probably the most friendly and helpful staff I have ever encountered in a hotel. Great location and great view.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    My highest recommendation.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    An exceptional experience from beginning to end.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Prefect! Kan niet beter.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Alles beviel!

    The perfect stay in Quito historical centre

    Stayed in April 2024

  • Reviewed: 30 March 2024

    10
    Excellent stay in great location.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We were on the third floor and there was no covering for about 25 feet from stairs to door.

    Staff and breakfasts were excellent. Excellent room decor and bathrooms.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    A nice home away from home in historical Quito
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Unique hotel in the historical district of Quito. Walking distance to main sights in the historical district. Great city view from the hotle. Fabuolus welcoming and friendly staff. Nice breakfast.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    Wonderfully cared for during initial state of emergency declaration in Ecuador.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Beautiful location overlooking courtyard. Wonderful view of Quito from roof top terrace.

    Stayed in February 2024

  • Reviewed: 8 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing to note.

    Great place to stay just up the hill from the historic center of Quito. The staff/ownership were wonderful - Cynthia, Andres and Enrique. The views from the common areas were amazing. Breakfast included eggs, fruits, breads, coffee, etc .... If I'm Quito again, I would definitely stay at Casa Gardenia again.

    Stayed in February 2024

  • Reviewed: 28 February 2024

    9.0
    Beautiful hotel & fantastic staff in downtown Quito
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The only downside is unfixable: the older wooden floors are creaky & noisy, and walls are thin. There's no air conditioning & the cobblestone roads outside are noisy. Light sleepers will find this difficult. We'd still stay there again, though.

    The owners and staff were phenomenal; caring, friendly, helpful, and thoughtful. The building was gorgeous, location perfect, and had everything we needed. Rooms are very comfortable

    Stayed in February 2024

  • Reviewed: 23 February 2024

    8.0
    This centrally located bed and breakfast felt like a real find - the staff were extremely helpful and friendly, the room
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    This bed and breakfast is located in the historic old town of Quito, 5 minutes walk to the Grand Plaza, the Presidential Palace, etc. The room we had was on the top floor; it was spacious and private. There are two sitting areas with gorgeous views of the city. Breakfast includes eggs as well as fresh fruit, cheese, and a selection of cereals and yogurt. The staff was exceptional, especially Enrique. They helped us with getting taxis, directing us to sights and restaurants and were just all-around helpful and friendly.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    10
    Loved it
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Excellent location, beautiful views, great breakfast and the nicest host and staff. Highly recommended

    Stayed in January 2024

  • Reviewed: 14 February 2024

    10
    Beautiful, clean and friendly!
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 7 nights

    Nothing, I loved my stay

    This is a beautiful boutique hotel. It has been decorated and maintained with love and care. Andreas, the owner, is a warm, welcoming host as are all of the members of his staff. I was working remotely during my week stay and I had zero issues with the wifi, it was exceptional. There are plenty of restaurants nearby, a small mercado just up the hill (literally around the corner), a laundry across the street and all of the neighbors are friendly - greeting you with a smile! Make sure you check out the coffee shop also just up the hill! I used the hotel to arrange a taxi from the airport, and Freddy was wonderful. I hired him several times on my trip to take me places. I could not have felt more cared for on my solo trip to Quito. Notes: if you are sensitive to noise, book the top floor rooms (there are two). I always travel with a fan and ear plugs. Street noise was minimal as the windows are very noise dampening.

    Stayed in January 2024

  • Reviewed: 13 February 2024

    10
    A hidden gem in the Old Town
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing I didn’t like.

    I liked everything about the Casa Gardenia. It is well located in the Old Town on a safe street within walking distance to the key sights in the Old Town. I was warmly welcomed when I checked in and throughout my stay. They offered a wonderful breakfast with fresh fruit and juice and made to order eggs. Found the room to be a good size with comfortable twin beds and shower with good water pressure. Nice common areas. I appreciated the map of the area given to me at check in to highlight which streets were considered safer than others.

    Stayed in January 2024

  • Reviewed: 8 February 2024

    10
    Great views, location and attentive staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The lock on our room was a little tricky to close.

    Location and staff were excellent. Breakfast was very good also.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from street traffic

    Great view, nice clean rooms, friendly staff

    Stayed in November 2023

  • Reviewed: 28 January 2024

    10
    Everything just wonderful !
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The stuff in the hotel is sooooo amazing !!!

    Stayed in January 2024

  • Reviewed: 28 January 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Really nice and cozy hotel in the center, we can only recommend it!

    Stayed in January 2024

  • Reviewed: 27 January 2024

    9.0
    Fabulous
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The nicest host - very welcoming and friendly. Made to feel at home. Fantastic views, great breakfast and a really lovely place to stay. Highly recommended.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was extrairdenary. It is an amazing place with a stunning view and everybody is so friendly! I had an amazing stay and sure will return!

    Stayed in December 2023

  • Reviewed: 14 January 2024

    10
    Home from home
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff were so friendly and helpful. It’s a lovely clean hotel, great location and views of the city. I’d highly recommend.

    Stayed in January 2024

Showing 1 – 25

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