This is just a simple reality of these older homes-there is no elevator, so if stairs are an issue for your party, make sure to get a room on the 2nd floor (1 flight of stairs). However, don't worry, they handle the heavy bags.

Up front to other see it: We had to move our flight to the Galapagos up to midnight rather than 7am the next day with 1 day to spare (Quito airport was closing, long story). Mario and team SAVED us by letting us stay until 9pm in the room for a very reduced rate (they could easily have made us pay the whole night as we had originally booked) Also, all the other reviewers are 100% correct: Mario and his wife treat you like family (better even!). They arranged for the driver, who met us with a sign at the airport and drove us to town. They were there waiting to check us in late that night (around 10.30pm) and then arranged our breakfast and tour times to allow us to get enough sleep for the next day's excitement. Breakfast was lovely, in the courtyard. Fruit, coffee, bread, eggs as you ordered, etc. They helped arrange the tours in advance, which went off splendidly. The building is amazing-very relaxing. Great internet. Shower is a bit in the open so if that is an issue for you, it's something to consider. There is a lovely small museum 2 blocks up the street if you turn right as you leave Casa El Eden-free and highly recommended. Felt very safe. Great location. Met some lovely other guests as well. Thank you everyone for such a wonderful experience for my mother and me! Appreciated the bottled water in the room every day. They even heated up some leftovers we had from a fabulous dinner (at Zazu) so we had a snack before going to the airport at 9pm-when we were too tired to go out.

Stayed in May 2024

What a great place to stay, staff was super helpful and location was perfect.

Stayed in April 2024

Nothing. It is disappointing and needlessly risk averse for western tourists to stay away from Quito given the troubles have mainly been in very different areas to Quito,

A really exquisitely restored old Quito house - far more beautiful than the pictures do justice - right in the heart of the Old City, with huge rooms, comfy beds, and wonderful, super friendly and helpful hosts. Felt safe at all times. The owners made restaurant recommendations at our behest and both were superb. Bed was very comfortable and enormous. They even have a wine room with decent bottles sold with almost no mark up. Why would anyone choose to stay anywhere else in Quito!

Stayed in May 2024

Nothing.

An elegant hotel, very very comfotable bedding, kind and smart hotel manager ( Daniel !), and one of the best breakfast in South America.

Stayed in March 2024

Mario and Blanca were the most welcoming and caring hosts - our comfort and well being was of the highest priority with them. The rooms were spacious and immaculate, it felt more like a home than a hotel and the house has an authentic old world feel. The rooftop area had wonderful views over the city and was a great place to have a pre dinner or after dinner drink. We would definitely stay there again if the opportunity ever arose.

Stayed in April 2024

Nothing!

Location, atmosphere, owners and staff.

Stayed in April 2024

The staff was very nice and helpful

Stayed in April 2024

The location was great- close to many restaurants, market's, and museums. The room was very clean, spacious, and comfortable. The hotel itself has been beautifully updated. Breakfast was always amazing and very generous. The owners, Mario and Bianca were very gracious hosts and went out of their way to be welcoming and helpful. I couldn’t have asked for a better experience 😁❤️

Stayed in April 2024

Nothing.

Casa el Eden is a meticulously restored grand old home, with frescoed ceilings and amazing woodwork. The spacious bedrooms are set up perfectly for travelers and are beautifully designed and scrupulously clean. But as wonderful as all that is, the best part are the hosts, Mario, Blanca and Daniel. there was absolutely nothing that they would not do for their guests. You are absolutely made to feel like one of the family. Truly special people.

Stayed in April 2024

Beautiful house, great hosts, beautiful rooftop! Super comfortable rooms, great breakfast. Everything was great :)

Stayed in March 2024

Great place! We are highly recommended. The service was amazing, such a warm welcoming and atmosphere. Very nice, clean and comfortable. Hosts are very friendly. Good Wi-Fi. Great location.

Stayed in March 2024

Great place! We are highly recommended. The service was amazing, such a warm welcoming and atmosphere. Very nice, clean and comfortable. Hosts are very friendly. Good Wi-Fi. Great location.

Stayed in March 2024

The rooms are extremely nice, with very comfortable beds. The building is absolutely gorgeous, and, as an extra special treat, a beautiful terrace on the top level with great views.

Stayed in February 2024

I loved everything

Absolutely beautiful accommodation. Mario was so welcoming and helpful during my stay. Breakfast was wonderful and it felt like I was having breakfast with my parents (especially when I was missing home).

Stayed in January 2024

The shower water run into the room a little.

Location was great. Very helpful and friendly staff. Fabulous breakfast. Comfortable bed. Big room. Hot shower. Lovely.

Stayed in February 2024

This place was just lovely!

Stayed in February 2024

Nothing it was an amazing place to stay. The rooftop garden was a bonus.

Mario and Blanca were excellent hosts - hospitality and warmth were second to none. It was a sanctuary from the busy old town. We had a beautifully appointed room. The whole place was spotless and tastefully decorated. Susanna and Daniel were also very welcoming and helpful. The daily breakfast was fabulous and set us up for the day. Recommendations for sightseeing and restaurants were spot on. Thoroughly enjoyed our stay and would highly recommend.

Stayed in February 2024

Mario and Blanca are great hosts. They were very helpful. The roof terrace is wonderful. We loved spending the evening there.

Stayed in January 2024

Mario and Blanca are so warm and thoughtful. Truly kind people who love their city and hosting guests. As further accommodations, they are uniquely beautiful. The old mansion has incredible woodwork with touches Ns pieces which showcase the Owners sense of style. They arranged a taxis and English speaking guide for us. Ismael was top-notch. We enjoyed everything about our stay!! We almost canceled because of the civil unrest that is occurring in Ecuador. We are glad we did not, and we felt safe, even though there was a police presence and the Square was closed to the Public. The people, the city, and the food were fantastic!

Stayed in January 2024

Nothing. It was great!

The host’s were very helpful and friendly. The ambience was great. Breakfast was very good. We felt very much at home and welcomed. Mario and Blanca were super hosts!

Stayed in January 2024

Having to leave 😂😂

Casa El Eden is an absolute gem of a place to stay. Beautiful house in a great location with amazing hospitality. Spotlessly clean, very comfortable, and a fabulous breakfast. Nothing is too much trouble for Mario and Blanca - wonderful hosts.

Stayed in January 2024

It was the best stay in Ecuador! The property is cozy and special thanks to Blanca and Mario for being the best hosts one could imagine! The place is super located for tours to the old Centre of Quito. You have to get to the roof top terrace! You’ve got one of the best views of Quito there

Stayed in January 2024

The staff was extremely helpful and friendly. Beds were comfortable. Even included a portable heater in each room with was great for the cold nights. The host made it feel like a home and if I was staying with family. The location was centrally located and was a gem within itself! Historical house made it feel like I was living in historical history.

Stayed in November 2023

Nothing

Great place, great staff. Very helpful with recommendations and advice. Location is very close to anything you'd want to see in the old town. The rooms are very spacious and comfortable.

Stayed in December 2023