Food a bit ordinary

All good

Stayed in May 2024

Hot water for shower not working at first; then when fixed, ran hot-cold-hot, minor inconvenience Room had no place to set luggage

Buffet meals were very good Grounds were great

Stayed in May 2024

Dinner could have been better on site.

Unbelievable amounts of wildlife in the daytime around the hotel. Trails to walk on throughout the day and night and a great river to walk along. Nice pools, many of them. Breakfast was really good.

Stayed in May 2024

Only one plug to charge up our phones and cameras and extra batteries. It was a long walk from the lobby to our rooms

Nice location near Carara National Park

Stayed in April 2024

I didn't like the water cuts (twice in two days), cobwebs above the bed, the paid trails while other lodges allow free access to their trails

Stayed in March 2024

The only put-off is the price. It feels like an American tourist trap where they charge you an obscene amount for food that is kinda crappy for that price. The most expensive food I’ve seen.

Beautiful Spanish inspired property. Nice walk paths and the river to sit at. Lovely big old trees.

Stayed in February 2024

The staffs did not know that one could get ticket for NP Carara upon arrives with credit card only. The online reservation system was too confusing for a non Spanish speaking person. The lodge confirmed my booking initially for 3 nights but later forced me to change to 2 nights. This caused domino effect on my schedule. I have never had such thing happen with a reputable lodging before.

Location to NP Carara and staffs were nice and kind.

Stayed in February 2024

Great place for a stop over on the way back through to San Jose, and flying out. We would like to have stayed a few more days. The wildlife in and around the hotel, the accommodation, facilities and food were all great.

Stayed in January 2024

The musical group for the end year party ( singers weren’t good enough)

The green areas

Stayed in January 2024

Sometimes there was no water in the room I had to go report this and it was never fully fixed.

Food was delicious

Stayed in January 2024

It might get busy during weekends

Great location in the middle of the tropical forest while very close to the coast

Stayed in December 2023

The water wasn't hot, so we told a staff member. They immediately fixed it, but it would go freezing cold to scalding and required to constant adjusting and lots of caution while taking a shower. It was very frustrating. There was no refrigerator in the room. A big spider got into the room which I realize is part of Costa Rica, but only happened here of 4 places we stayed. The breakfast was ok. The breakfast host was feeding a Coati and then running it off repeatedly.

The location was great and the ground were beautiful. The room a/c was good. It was perfect for visiting Carara National Park. The front desk person hooked us up with an excellent guide at the park: Victor Mora Chaves +506 8723 3008. He did a phenomal job! We got to see Scarlet Macaws, Black and Green Poison Dart Frogs, 2 kinds of monkeys, and lots of other birds! There is a Scarlet Macaw nest just across the main road from the property.

Stayed in November 2023

There is no refrigerator in the room. A lot of mosquitoes.

Parking directly in front of our room. The birds can be seen everywhere. The sky walk tour(hanging bridges) offered by the hotel, it cost 18 dollars per person with a guide.

Stayed in November 2023

The hotel also offers a rainforest walkway and other amenities but all of these come at a considerable extra cost which was disappointing.

Good restaurant and very good buffet breakfast with plenty of choice. The location is good for visiting crocodiles in the nearby river Tarcoles. The rooms were large and the AC powerful. Rooms were clean and beds quite comfortable. The room amenities were adequate but this is not a luxury hotel.

Stayed in October 2023

It’s absolutely crazy to make an open bar in the quietest part of the hotel, near the church!!!!

Property absolutely stunning! Huge! With river, chapel, fruits trees, tucans around and sounds real jungle.

Stayed in July 2023

Food at the hotel is not fantastic but when you follow the road a bit further up the hill, there is a great restaurant with amazing views across the whole coast. (5 min drive)

Hotel is located in a beautiful valley with lots of greenery, a river you can swim in and a very picturesque ‘colonial village’ The frog ponds next to reception attract tons of beautiful frogs in the evening. Nice pools, lovely grounds with lots of facilities like football table and poolside bar. Rooms are clean and spacious

Stayed in August 2023

Pool area could be better

location services, people

Stayed in June 2023

Our door had some little gaps that seemed like bugs could get through.

The place was great. We loved all the nature around, it was beautiful! Loved the little gift shop and the beds were comfy.

Stayed in May 2023

Food wasn't the greatest but staff make everything possible to make us happy

Location was good and a perfect place to enjoy walking and nature.

Stayed in April 2023

Bugs

It is a beautiful resort with many birds and a large garden, bridges, pool and restaurant. The staff are all very helpful and speaks some English. There is a unique bird (Royal Flycatcher) nested on the property. We also saw and hear Toucans and macaws. Overall, it is a very relaxed place for a family vacation.

Stayed in April 2023

The room was great for a short honeymoon, but needs maintenance. The power failed twice and the toilet had a reflux... The food was a bit on the colder side. The use of colorants for the desserts was all too much for me.

The service. The staff felt like a big family. The room was great for a short honeymoon, but needs maintenance. The hotel was not super new, but has a wonderful ambience with soul.

Stayed in March 2023

The food was awful and some staff members were quite rude.

The location was absolutely fantastic - the privately owned rainforest was excellent for seeing wildlife. our favourites included Trogans and a Tamandua!!

Stayed in April 2023

Being across the river and right across from the cantina where they partied at night

Location was great

Stayed in March 2023

The rooms need a fresh coat of paint and some upgrading. Because of that I think it was hard to get the rooms to a good level of cleanliness. I was disappointed to see a staff member feeding a racoon, thus encouraging it to hang around the restaurant.

The location and grounds were wonderful. The gardens are beautiful and the pools are nice. The grounds were great for spotting birds and wildlife, and there are a lot of activities available through the hotel. The frog pond outside the restaurant was great!

Stayed in February 2023