Nothing not to like.

Everything about this resort is amazing. The hospitality, Views, food, pools and SPA was remarkable. This resort is heaven on earth.

Stayed in November 2022

If there is one complaint is the prices, but at a luxury resort such as this one, it is to be expected. For example, it was a bit crazy to pay almost $14 for a bottle of Fiji water.

EVERYTHING! This place is AMAZING! I wish I could have stayed longer. Accommodations and customer service is top notch. The hot springs pools were magical, with so many to choose from. The slide was so much fun! My son loved the game room. we all enjoyed relaxing in the pools and being able to order food and beverages while relaxing in the pools. One of the most features of this resort is the spectacular views of the volcano. Club Rio has a variety of activities and experiences on site so you do not have to leave the resort. There is a variety of food options available which was great for the picky eaters in my family. The staff was very friendly and personable. It was really hard to leave. We are already planning to return in the near future!

Stayed in October 2022

nothing

beautiful 😍

Stayed in October 2022

Food could be better, and cheaper.

Room & Hot Springs

Stayed in October 2022

everything was really nice.

Simply everything… every single detail. Astonishing place!

Stayed in October 2022

Everything about this resort was AMAZING

Stayed in September 2022

The view of the volcano was partially blocked by a building. It was overpriced and everything was nickel and dimed. Our stay at another hotel nearby had better views and was equally as nice for almost half the price. It was a lovely, one-time treat but doubt we'd come back.

The property was amazing as was the staff. We splurged on the cat feeding excursion as well as a night tour and our guide was fantastic.

Stayed in July 2022

most amazing experience of my life! Thank you staff!

Stayed in September 2022

nada!

Everything about this property is fantastic and the attention to detail is unmatched! The price makes sense because from the moment you’re picked up by the driver and step foot on the resort you are treated so well! Every single aspect of our trip was beautiful! they take excellent care of their guests, of safety, cleanliness, and loved having the onsite laundry and shoe drying services!

Stayed in September 2022

Wifi is very bad and you have to pay for everything inside the hotel and the prices are not reasonable. Prepare to pay another booking price with food and other activities.

Hotel is amazing . Everything is perfect.

Stayed in August 2022

the staff were very friendly always giving great service.

Stayed in August 2022

this property is espectacular, everything was exceptional

Stayed in August 2022

Beautiful property, excellent location, friendly staff, exceptional service, love the hot springs, so many fun activities on the property at Club Rio (horseback riding and tubing were great) and near by (Sky Adventures Arenal / Sky Limit was excellent)! Highly recommend!

Stayed in July 2022

everything is a paradise

Stayed in July 2022

The food & drinks were very expensive. Not a lot of dining options, and cab rides off property were expensive to go elsewhere to eat. I’d say plan off-site meals into your day if you are planning activities.

Fantastic amenities! The property is gorgeous. We we amazed. Tried the spa, it was also a wonderful experience. The staff was very attentive & helpful.

Stayed in July 2022

I didn’t like that there was no where to grab just a quick, casual meal on the go. maybe a place where you could get coffee, smoothies, sandwiches, etc. there’s lots to do in Arenal and we were constantly on the go with some early mornings. We are a family of 5 and needed something between the $100 breakfast buffet and the granola bars at the gift shop.

almost everything! the beauty, the great amenities, the wonderful service and the ease of convenience

Stayed in July 2022

Expensive meals.

so clean and everyone is so kind. so much to do, play pool, darts, chess, games and so many pools. felt safe with our five kids.

Stayed in July 2022

Nothing.

We loved everything! Jose greeted us upon arrival and gave us a tour while we waited for our unbelievable room. The staff is incredibly professional and welcoming. I mean all of them. They set a bar of unbelievable service and attention to detail. I read reviews on the food and the food was amazing. Let me say, we did not eat at Las Ventanas. The breakfast was spectacular with omelets (custom), gallo pinto, white cheese, all sorts of fruits... Look out Four Seasons, The Springs Resort in Arenal I believe has you beat. The pools, the area, the staff, 100% perfection.

Stayed in June 2022

I have no complaints about this hotel. Food was great; facilities were spotless and there was so much to do.

This property is amazing. The rooms are huge. The beds were so comfortable. So much for kids to do! The breakfast buffet was amazing.

Stayed in June 2022

it is an excellent property in which you can not find a complaint. the staff is beyond excellent..

Stayed in June 2022

Food and drinks were very expensive. $5 dollars for a small cup of any juice with ice..

Beautiful well kept property and that was very relaxeded even though it was at maximum capacity. Professsional staff that was very courteous.

Stayed in May 2022

Breakfast should be included. Way to expensive! $10 for a bottled water is insane.

Rooms are amazing with a great view! staff very friendly! Spa was spectacular!!!

Stayed in May 2022

The food was good, but overpriced.

We loved everything about this place! The service was exceptional, all the staff were friendly and helpful. The pools and springs were amazing, and there were so many of them. As for the room, it was spacious and had stunning views of the volcano, which you could take in by lying in bed, or in a hammock or rocking chair on the balcony. The bed was comfortable and I woke up every morning well rested. The bathroom was spacious and included a shower and jacuzzi tub (we didn't have time to use the tub, we were busy enjoying the hot springs!). We were sad leaving this resort because it was so relaxing and by far the best one we've stayed in!

Stayed in May 2022

Nothing.

The breakfast buffet was over the top. There were so many choices. You could stay for a week and never eat the same thing twice! The food was delicious and the quality was excellent.

Stayed in May 2022

There is not one bad word that could be said of this beautiful, amazing resort

Everything was amazing. From the moment we got there the service was unbelievable. They staff was very attentive and so friendly and welcoming. The place is absolutely breathtaking

Stayed in May 2022