Tumon, Guam
Positive section of review
Nothing I like for this hotel because I did a package deal and I payed $1,600 for the hotel and when I what to check in the hotel what additional payment for the room about other $1,700 dollars and my name is Vicky Perez Benavente from Colorado Springs Colorado and what my money back I didn't stay at this hotel my address is 120 Winters Drive Lot 31 Colorado Springs Colorado 80907 phone is 719-654-5473
Negative section of review
Nothing
Tumon, Guam
Positive section of review
Exceptional Customer Service; easy and quick check in/out; daily house keeping- always clean and beds fixed daily; shops and restaurants are very convenient within the hotel; best experience. Thank you.
Negative section of review
None
Tumon, Guam
Positive section of review
I appreciate the housekeeping room was clean, I was polite with the front desk Maryann manager and she was not people friendly
Negative section of review
That the manager Maryann went behind I touched my account took out money without our knowledge I spoke to the front desk as she called 2 days ask what card could she use I told her I'm checking out on the next morning and I will give you my card for payment she said it was fine the next day prior before my checkout Maryann Im assuming that's her name she said there is a problem we need payment now so I was furious and said why didn't you take it out when I checked in of that's the case usually hotels will take out the money when you checkout! so apparently she call the cops because we were explaining to her that she shouldn't touch my card and take out money without our knowledge so you all be extra careful that is tampering with your card I WILL NEVER EVER STAY AT BAYVIEW HOTEL AGAIN
Tumon, Guam
Positive section of review
Nothing. I thought I would get a price that was issued as the app booking whatever it’s called, which said
Tumon, Guam
Positive section of review
Clean sheets and room. Good wifi. AC is good.They’ have a coin laundry machine.
Negative section of review
Location of the hotel is very isolated. Only a ramen shop nearby and abc shop. Saw 2 homeless loitering around at night. No flexibility on checking in before 3pm. The staff let us waited until it’s 2:58pm to let us check in despite the fact that we were there waiting for a long time. The staff said early check in fees applies before 3pm. Also, there is no hand towel in the toilet - it must be requested. Also, our toilet has no place to hang towels.
Tumon, Guam
Positive section of review
Location close to beach front and ocean for stroll and swimming
Negative section of review
Too noisy lobby due to proximity to music making location.
Yona, Guam
Positive section of review
Beautiful scenery!!! Quiet and clean. Front agent very polite!
Negative section of review
Didn’t find anything negative
Yona, Guam
Positive section of review
I was on the 9th floor and the view is awesome
Tumon, Guam
Positive section of review
It was quiet. Room was big enough.
Negative section of review
No stove in kitchen. And no bathtub just a shower.
Tamuning, Guam
Positive section of review
Comfortable
Negative section of review
Nothing